I think they rolled out changes too which are causing issues. I have, in the last week, seen glitches in the presentation of rooms. The same room appears about 10 times in a row, and many rooms appear repeatedly on the page.
Offline, chaturbating, exhibitionist are appearing mixed in with each other instead of the offline models being relegated to the end of the online folks.
So I wouldn't be surprised if there are also site issues as well as new staff banning issues. Guessing with the staff issues they're doing what most money making companies do. Out-source it to the cheapest location possible. You get what you pay for, and in this case, it could be costing you more than you anticipated!