I'm going to go on the hunch that most of the time, this is make believe - aimed at engaging the guys, making them feel important and so on. I'm certainly not going to speak for models, but I can definitely say that of the few I feel certain enough about this topic, they don't let their viewers know much of anything about their real lives. I mean, they'll give bits of generic information that seem more substantial than it really is. Like talking about issues with pets, or generically about various life experiences. But they also make things up altogether, solely as grist for conversation. Yes, it may sound odd, but sometimes it's completely fabricated.
For example, one friend of mine who often does this not only presents various little problems just to stimulate talk, but sometimes she tells customers or occasionally in the open chat about events in her life that never occurred! Or there is some kernel of truth but 90% of it is made up. She once told this long story about a traumatic experience that happened in high school but it didn't even happen to her. It was just something she heard had happened to someone she barely knew. Other times, she'll make up stories to titillate a customer - like that she hooked up with some guy in the toilet of the club - when really she doesn't even go to clubs and she's engaged.
What I'm trying to say here is: Maybe there are models who really are asking strangers in a chat on the internet for advice on their problems or love life - but the few I know don't do that. They emphasize that almost everything they say or do is a performance. Maybe some exception if they get close to a particular client over time, but even there, a lot remains hidden or distorted. (I'm just saying what I know of a few people and it could be totally different for some models)
No, she's never said that. She thinks there are a few different categories that most users fall into, but definitely not that all are the same. She thinks some of them are reasonably "nice" or at least "harmless." Others maybe are "assholes." I should ask her to tell me again sometime what her groupings are, I would be curious to know. lol
I will say that she doesn't trust 99% of them. Even a few that have been around a very long time. She's told stories about why. One that comes to mind was a guy who was visiting about twice a week for about 2 years, and it seemed he had shared his entire life story. She said he presented as successful but always single and kind of lonely. She eventually began to feel like they were real friends to an extent, at least "internet friends." But one night, on a call, somebody she had never even heard about came home unexpectedly early from a trip - and two young children went running into the room and practically into the customer's lap, screaming happily for daddy, while he was on the cam! (He was just chatting fortunately - nothing sexual was going on). The model, my friend, started laughing nervously - she didn't know how else to react in the moment. The client just had a look of horror and quickly closed the site and disconnected. And he never contacted her again.
She has told other stories, not same as that, but also where I could understand why she has the view: If they are on cam sites regularly, they are probably not men she would want to relate to in the real world. Which might seem kind of strange and hypocritical, if you think about it? But - that's her view, and she has the right to have whatever opinion she has.