RoseCavilla said:I e-mailed support yet again yesterday about my paycheck and my banning. They never replied to my first e-mail weeks ago, and now they side stepped both my questions.
I asked why I had been banned a few weeks ago. They replied that my account should be working and to e-mail them with more details if I still couldn't get it.
I also asked if the checks from the February 1st-15th period were sent out yet. They replied that checks for this past period were mailed. Does that mean I can assume that my check for the Feb 1st-15th period was mailed? Because it's almost a month after the end of the period and it's still not here.
I'm seriously going to keep e-mailing them until they answer me. You're already replying to me, that's good. That's progress. But is it really that much more effort to answer the question I asked?
hellou, i have similiar problem. i got ban on my account, but their support is ignoring me. During august-september i wrote them at least 30 emails on every email box i found or by their contact form from chaturbate site, but till now no reply from them. But they too proudly wrote "we love to support you, so contact us with everything". but they will ignoring u years...
i needed discuss with support some rules and questions cause i needed to know what is allowed or not...and they didnt care about me. last week they ban my account. and idk from which time they stopped support payout method check in my country. before almost 6 months check was available in my country and today it is not available. In my country NO ONE use payoneer or paxum account. and i will not pay 80dollars for delivery paxum or payoneer credit card from usa to my contry and pay many fees for those account if there i have or havent money...its horrible.
i earned over 660 dollars there in few months and now they dont alllowme to withdraw it and their support ignoring me.
does someone know somebody who work as worker in "support center" for chaturbate company? cause i write them many emails but they still only answer me 2x and no more. so i created new nickname and repeat it, and the same happened, only 2x answer and no more reply from them.
i need solve important things but they ignoring me... its horrible to communicate with their support.