MY ACCOUNT WAS BANNED

[EmilEmil]

Hi
my account was banned 10 days ago. I have sent email to support@chaturbate.com but I still haven't received an answer from chaturbate.
I have signed a new user name after 3 days, when I bought tokens this account was banned too. after I have signed another a new user name and when I buy tokens this user name was banned too.
now my three user names were banned. and chaturbate not answers just sending auto mail message: "Thank you for your email. This is an automated response to acknowledge receipt of your message. One of our customer service specialists will be in touch shortly. As emails are handled in the order that they are being received, sending multiple emails regarding your inquiry may result in a longer response time."
I hope someone helps me.
my chaturbate user names:
emilemilio
_emilemilio_
yana_emil

 

[MaLiNka__]

@MaLiNka__ I thought when they banned you, they have to transfer the $ you have earned? If they don't reply to you, perhaps consider legal action.

Hi, for clarity here is my story:

https://www.ambercutie.com/forums/threads/account-blocked-with-4000-in-balance.53823/

After many requests to the company that were ignored, I contacted them directly Multi Media LLC, With a demand for a refund and account restoration, since I had evidence that I was not a fraudster and did not do anything like that. I also said that I am experiencing serious stress because of this situation. Here is the response I received from them. (Screenshot).

After which I had to "take" this situation outside. Post here and other forums, appeal to BBB, and I also consulted with a lawyer and prepared to file an arbitration claim.

But suddenly they noticed me and unblocked my account without explanation or even an apology (I am not yet ready to disclose the contents of the letter). Now I want an explanation of how I became a "fraudster" and what examinations were carried out in order to CONFIRMS that I am a fraudster and CONFISCATE my money!

They used the word confiscation and had no intention of returning anything to me!
What I want to get from them is my legal rule, and the fact that they ignore me (my request) is already a violation of their agreement. The explanatory letter is an important part, because in case of any problems I will be able to present it and it will take much less time for the investigation. (This is important for my life outside of webcam, and for other reasons that are not related to webcam)

And if this screenshot looks like it, then I was "acquitted" as discussed earlier. (I was treated like a criminal who was given a second chance) And they said that I somehow speak badly about Chaturbate, although this was never true. Yes, I ask the right questions and pay attention to some things, and it is not always convenient. But I'm not insulting honor and dignity or anything like that. And everything I say is always my opinion or facts that I can confirm!

 

[MaLiNka__]

Yes, it's possible. Maybe I got stuck on a forbidden word.

I would basically get an export of my chats to get proof that this did not happen. (I think the last week will be enough, or better yet, two). But not everyone wants to spend time on this. So it's up to you to decide, but I still think it was a random reason.

 

[calculablespace]

Hi, for clarity here is my story:

https://www.ambercutie.com/forums/threads/account-blocked-with-4000-in-balance.53823/

After many requests to the company that were ignored, I contacted them directly Multi Media LLC, With a demand for a refund and account restoration, since I had evidence that I was not a fraudster and did not do anything like that. I also said that I am experiencing serious stress because of this situation. Here is the response I received from them. (Screenshot).

After which I had to "take" this situation outside. Post here and other forums, appeal to BBB, and I also consulted with a lawyer and prepared to file an arbitration claim.

But suddenly they noticed me and unblocked my account without explanation or even an apology (I am not yet ready to disclose the contents of the letter). Now I want an explanation of how I became a "fraudster" and what examinations were carried out in order to CONFIRMS that I am a fraudster and CONFISCATE my money!

They used the word confiscation and had no intention of returning anything to me!
What I want to get from them is my legal rule, and the fact that they ignore me (my request) is already a violation of their agreement. The explanatory letter is an important part, because in case of any problems I will be able to present it and it will take much less time for the investigation. (This is important for my life outside of webcam, and for other reasons that are not related to webcam)

And if this screenshot looks like it, then I was "acquitted" as discussed earlier. (I was treated like a criminal who was given a second chance) And they said that I somehow speak badly about Chaturbate, although this was never true. Yes, I ask the right questions and pay attention to some things, and it is not always convenient. But I'm not insulting honor and dignity or anything like that. And everything I say is always my opinion or facts that I can confirm!

It's crazy how they can do all that to you without sending an apology. So now your account is working fine?