punker barbie

Industry Representative

Chaturbate.com · From Orange County, Ca

Messages

6,236

Solutions

108

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1,338

Points

243

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Joined

Sep 1, 2011

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    roydz

  • Aug 3, 2017

  hey Shirley,
  
  Regarding 'copyrighted content' appearing on broadcasts.
  
  Is there any chance could have any guidelines on this as a few have been asking about this. We know that showing a television broadcast / movie or showing a console / computer game on cam is against copyright & not allowed to be shown. But a few have been asking wouldn't this also cover playing music when broadcasting ?

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    Pearldoll

  • Aug 2, 2017

  Hi...i got banned without any reason and did not get my payouts..i got email any tokens in my account i will get in payouts ,but did not get my payouts..it was of my hard work please help me ..thanks

  

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    Sarah de Rose

  • Aug 2, 2017

  Hi! I am writing you because my account got banned and I do not know why.
  I get this message:
  "Your cam has been blocked as [...]. Please note that we have zero tolerance for underage participation on our platform or any failure to comply with applicable law. [...]"
  I sent an email to support . I can not understand what I'm wrong about.
  Thank you - Sarahderose

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    benwtfrd

  • Aug 2, 2017

  Hello, I am writing to you because I suspect my account to have been hacked. Indeed my password has been changed so I can not connect to my account, I had 100 tokens. The support of chaturbate asked me the 4 last digits of my card but I do not remember it any more because I changed the map. thank you for helping me.
  My username is qwasd127 and my email address to contact me is benwtfrd@outlook.com

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    longjohnxl

  • Aug 1, 2017

  dear punker barbie
  
  I am writing you because my account got banned and i get this message
  
  We have reason to believe that you may have violated our terms of service.
  
  I have been camming on chaturbate for many years without any problems so i dont know why i got banned
  
  I did send 2 emails to chaturbate support but i did not get any respons from them
  
  I hope you can help me out
  
  with regards , longjohnxl

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    Tano10

  • Aug 1, 2017

  Hello punker barbie, I am writing to you because my account seems not to be active anymore. I was verified and even had some tokens in it. I was online quite often and never did anything against the rules. I would like to know if possible what is happening. Thank you in advance
  my account is/was Tano10

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    JaideMa

  • Jul 29, 2017

  dear punker barbie,i got banned on chaturbate "due to suspected violation of our terms of service." The member's status still appears and the amount of tk earned, but the customer service does not answer me. The email said they can no longer give me assistance. I would like to know what happened and if I ever get one of their real answers?
  thank you

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    redmightxs

  • Jul 29, 2017

  Hello I am writing you because my chaturbate account has been banned for no reason and the chaturbate support is responding all the time "This termination is due to suspected violation of our terms of service." I would like to recover my account because I still have tokens and I put money in chaturbate to have them. Thank you for answering me. My username is: sexcruiser

  

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    x_x_omega_x_x

  • Jul 29, 2017

  hi punker. im x_x_omega_x_x i forgot my password. my pc logged out. i dont know why. my account didn´t have the 2 step verfication so i emailed support to give me my password. they replied to tell me: Your account should now work. but how? i can´t log in because the password is wrong. i expected my password or a lynk to change it. hope you can help me i still have like 48 tokens or something lol. ty

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    Greg Smart

  • Jul 29, 2017

  Hello punker barbie, I've had an account with Chaturbate for quite some time but a few weeks ago it stopped allowing me to send tokens and getting the message "unable to send tip". Can you assist me in the issue?
  account name:TheFear20
  Thank you for your time.

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    dutch4skin

  • Jul 28, 2017

  Hi Shirley, 2 months ago my chaturbate acccount (Dutch4skin) was banned, the email just mentioned 'Your account has been flagged due to suspected violation of our terms of service. I uploaded two vids from my own xhamster account that were not approved, so that must be the violation? I 'm not a model, but just watch/chat/ cam myself. Can you help me out? Best wishes!

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    queenfit

  • Jul 28, 2017

  hi, there is a member called "magicmirror" that is spamming a pishing site of chaturbate. i blocked him in my chat, but probably he will steal some tokens to others.

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    jnathanc

  • Jul 28, 2017

  Hi Shirley,
  
  For some reason my account has been banned again, its asking me to redo ID checks.
  
  Can you re enable my account, jnathanc ?
  
  Much appreciated,

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    rockit_

  • Jul 28, 2017

  Hey Shirley! I've just found that our CB account (rockit88) password is changed. So I got new password through email. I succeeded log in and surprise all the tokens are gone. I saw in token stats that they are tipped away last night to 5-6 different models but mostly to 3 of them. I already emailed support, but hoping you can help us too. Its really awful and hoping your team can resolve this

  

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    Metal_Bat

  • Jul 27, 2017

  Hey Shirley I've got an oddball question for you. After I finish on CB I typically go stream on twitch. Is it against the TOS to mention that before I close out CB? I know its not a direct competition to CB so I figured it was more of a grey area.

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    ben majesty

  • Jul 25, 2017

  My account benmajesty was banned. I tried using another account <Creamypussyhotwife> and was successful but now it wont let me cash out those tokens. Can you please help me unlock my accounts.

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    rwk12

  • Jul 25, 2017

  Hey Shirley! Can you help me unlock my account it says it was terminated but I wasn't even on all weekend. Username is rwadek

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    ssunilhere

  • Jul 24, 2017

  Hi Shirley
  
  Good Evening.
  I tried to login today and find that my account has been banned. I have sent emails to support and you. Can you please help me on this
  My username is ssunilhere. Thanks in advance

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    Garitt

  • Jul 24, 2017

  Hi there I tried to login today only to find my account has been banned. I sent emails to support with no answer. I was wondering if you would be able to help. My username is garitt. Thanks in advance

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    roydz

  • Jul 24, 2017

  Hey Shirley, Can you tell me if Chaturbate will be introducing the Age verification check for viewing the site ?? Just in the UK the government are wanting all adult sites to have this enabled otherwise they'll be banned from UK access.
  
  http://www.independent.co.uk/news/uk/home-news/porn-websites-age-verification-prove-users-18-fines-banned-uk-children-internet-a7844131.html

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    Joy_Love

  • Jul 23, 2017

  Joy_Love @punker barbie Please haaalp!! CB gave me the good ole, "you've been banned and age verification needed" screen =( We went ahead and resubmitted that stuff, even though we've been on and active since May! Can you please let me know what the heck is going on with our account?! We love CB and all of our followers! Our username is cjnjoy. Thanks!

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    jayplant

  • Jul 21, 2017

  Hi
  My user on CB is "jayplant" and I was flagged for the typical ID verification process.
  I sent in my ID and the photo of me next to it, proving I am 18, so how long would you guess before I can get verified?
  Thanks

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    Cosplaykisses69

  • Jul 21, 2017

  Hi um my account sweetbabyryan is still banned...

  

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    SexyHippies

  • Jul 21, 2017

  Hi! My accounts ('Sexy Hippies' and 'SexyHippieMan') were banned, around valentine's day. I contacted support,got the 'auto-reply' messages, and finally got a message asking for my address to send my last check to (which didn't arrive). any information at all that i could get about my accounts that would be really wonderful! Thanks for your time!

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    ttom2323

  • Jul 21, 2017

  account name is toytom2393, purchased some tokens but won't let me use them in any way and have had an account banned before. Any help would be greatly appreciated

  

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    daisymoonxo

  • Jul 20, 2017

  Hi!
  
  My account was banned today, while much traffic was coming through, it was a super bummer. I was not doing anything that the site does not allow and I am sincerely confused. My username is nickntay, I still have a remaining balance in my account as well. Please help!

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    Jibontoking

  • Jul 20, 2017

  hi
  my id ban reson
  id is not valid ok i resubmit my real passport doucument so again ban.
  so i wanna make a new creat account with my real doucument
  so pls help and advice me sweet punker.
  my id "bestsexcouplelive"

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    roydz

  • Jul 20, 2017

  Hi Shirley, If a user wants to use Paypal to purchase tokens, but they don't see it on their payment options how would they go about having this option added ?
  
  Cheers

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    sincerelyhaze

  • Jul 19, 2017

  Hi! My account name is sincerelyhaze and I sent in a picture of me next to my passport for ID verification, however it says that I failed it. Is there a way you can verify it for me? I am over the age of 18. Please help.
  Thanks!

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    seatales

  • Jul 19, 2017

  got banned... put in my id and id next to face into the thing and rejected it said it was blurry. sent clear pictures in for a second time and no response yet how long does this process take and if i keep getting rejected what do i do?
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