AmberCutie's Forum
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punker barbie
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  • Hello there,
    im recently unable to tip any models.
    "Unable to send tip. Please contact support."
    Support unfortunately isnt reacting.
    Hope you can help me out.

    Accountname: cargo100
    punker barbie
    punker barbie
    Thank you for posting. You should be able to tip again. I am sorry for the inconvenience.
    Barbie is always a life saver :D Thanks a lot barbie.
    Guys she is the best ever support you can get.
    Thanks for saving me once again barbie
    • Like
    Reactions: roydz and shapman88
    punker barbie
    punker barbie
    You're welcome, however please see the DM I sent you, as I need more information on the tokens issue. I do not deal with tokens, that's Support or Accounting.... Thank you.
    Hello punker barbie. I tried to register my account at chaturbate today and got the vague banned for suspicion of violating terms of service reply. I haven’t even broadcasted yet? Can younhelp?
    punker barbie
    punker barbie
    Since you haven't created an account yet, there is probably a hold on your ID verification for some reason. If you would provide your CB user name, I would be happy to look into specific details for you.
    B
    Boomboombaby94
    The CB user name is the same as here...Boomboombaby94
    I contacted the support but they answer me that my account is banned, they do not help me to solve my problem, thanks
    Username = adamciap
    A
    adamciap
    sorry but I only have one account and I really do not know the reason for my ban
    AmberCutie
    AmberCutie
    Stop the BS, I see you have multiple accounts here at ACF all on the same IP address too. Leave Shirley and ACF alone.
    Hi Punker,

    I recently transferred 27,086 tokens to cash on the last pay-out period (31/10/17). It is now the 10th and I have yet to receive any of the funds in my bank account. I recently switched my payment method to international wire. Please could you confirm that they received my updated payment details, and also verify when the money should arrive in my account? My username on CB is singswansong.

    Thank you!
    punker barbie
    punker barbie
    Thank you for your post. Your payment is being processed and there is a International Wire account tied to your CB account. However it is the weekend in the US at this point, so I can follow up on the question with accounting on Monday.
    S
    singswansong
    Thank you very much, have a good weekend
    hello punker, i emailed already the support about the instruction they gave to me , taking a pic of me holding my id UPASIDE DOWN and a piece of paper written my username , today's date and the given word . after i sent it they never replied me anymore . its been a week now . they told me before that once i have my passport just let them know . pls help me . my username is : MARIPOSA4U69 thanks
    punker barbie
    punker barbie
    Thank you for posting. Because you were banned 8 months ago for non-valid ID and streaming pre-recorded video, your account(s) are permanently banned, as I discussed with you this summer.
    hello shirley ,

    iam affilate with cb

    i have a problem , i want reset my chaturbate personal informations, because i filled my wrong address in past and i want change my pay out way to firstchoice pay . thats why i message you now, and i want correct this.

    Please help me to verify my chaturbate account

    can you please write me an dm, iam so sad :(
    punker barbie
    punker barbie
    Thank you for posting. Please email Support@Chaturbate.com and initiate the account information change process. I'm sorry I can't be of help with this, however ACF is NOT Chaturbate and I cannot verify accounts here, even by DM.
    B
    BlackPanther88
    thank you shirley for your message.

    all is okay now, i talked with steve
    Hi my account has been banned and i don't know why, thanks for your help. My username is adamciap
    punker barbie
    punker barbie
    Thank you for your post. Please email Support@Chaturbate.com, there is a question concerning your ID and previous accounts tied to it. I'm sorry but I don’t have any other information to give you.
    A
    adamciap
    I contacted the support but they answer me that my account is banned, they do not help me to solve my problem, thanks
    My account KDwow has been banned and I don't understand why this happened.
    punker barbie
    punker barbie
    Thank you for posting. Your account is now unlocked. For some reason the OBS feed seemed to be stuck on a static frame and now it's working properly. Happy camming!
    Hello I'm writing you because my account is banned and I do not know why, thanks my username is onivicious
    punker barbie
    punker barbie
    Thank you for posting. It appears that your account has been compromised and Support@Chaturbate.com is emailing you now to start the recovery process. I'm sorry, however it may take a few days for the techs to secure your account, so please do respond to Support's email as soon as possible. Once your account is secured, please consider adding 2-step verification for the future.
    A moment ago Controls
    My account was banned and terminated for something i didn't do (profile was hacked) and support refuses to help in any way. Am i allowed to create a new account? or am i forever unwelcome on CB?
    shapman88
    shapman88
    Whatever beef you may have with support is totally valid, but please understand that you harassing people here is not helping you to get that resolved, nor is it making anyone want to help you.
    punker barbie
    punker barbie
    Uenven, can you please confirm or provide your user name on Chaturbate? I need that information to get you more information.
    U
    Uenven
    Its Uenven, I was apparently banned for making fake tip emotes on a week i wasnt even online
    Hello Shirley, still having a problem getting any emails back from support regarding my password issue, I did get an automated response back telling me support will email me shortly...never happened..I think my isp is blocking the emails with the password recovery code...please help spyder75 is my user name
    spyder
    spyder
    crazy thing is that I received an email from support on thursday telling me my affiliate payment was sent to my bank...so I can't figure out why I'm not getting emails about my password issue lol
    punker barbie
    punker barbie
    Spyder, can you please try initiating an email to Support@Chaturbate.com from your email? ISPs do not block email by domain, however your email host may block any email by domain. If you initiate the email thread and add Support@Chaturbate.com to your address list and "safe sender" list, it may clear up the problem.
    spyder
    spyder
    Shirley...I can not thank you enough...I am back on my account after 7 months You Rock!
    Hey Barbie, my girlfriend would like to join me on cam but she would not like to show her face, is it posibble to just veirfy her age and just now show facE?
    punker barbie
    punker barbie
    Thank you for the question. Yes, she can have her ID verified and perform with a mask---however, we do enforce a per show appearance unmasked, even if you switch to password only streaming at certain points of each show. We must be able to verify the person on cam is the same one verified. Additionally masks also increase the chances your account will be locked/banned.
    R
    roydz
    @punker barbie If a model doesn't want to show face in public at all for the risk of getting recognised how would they go about verifying they are the person thats on cam ?? Just asking on behalf of a few models that haven't shown face since coming on CB ;)

    Cheers
    punker barbie
    punker barbie
    Hi @roydz. Short answer is--they can't. This is why we do not recommend that if someone is reluctant to show their face at ALL, then camming is not for them. Too many locks while we straighten it out and it ends up being bad for the cammer to maintain revenue.
    Hey Shirley, you are the best! I remember you helped me some time ago also. So my username on cb is ioanaeufore99 and i converted my tokens on the 15 of octomber but i forgot to input the payment method(wire transfer) so i completed it on the 16 and by the 31 octomber i made more tokens, in total there are 57279. Can you please make sure they will send all the tokens by the 7? Thank you!
    punker barbie
    punker barbie
    Thank you for posting. Accounting received your updated information on 10/16/2017 and you also have a payment processing as of 11/2/2017 . . . you should receive that payment within 7 days.
    Hello my chaturbate username is sero1995 .I want to reverse the payment that chaturbate made me in my paxum account because i cant withdraw them from paxum. And help me add my bank account . i have emailed support with my bank account details. is very important for me if someone can help me with this because i really need the money , i risk to be evicted from my house and im behind with my bills.
    punker barbie
    punker barbie
    I'm very sorry this happened. Support is already handling your case and please look for email from Support@Chaturbate.com. Please be patient, as this type of account change requires time to process and get it all worked out. Thank you.
    My username on Chaturbate is Siynfullysweet. I have still not received my payment for the period Oct 1-15. I was told my Chaturbate that my bank has not returned a failed deposit, but they are telling me they have and they gave me a trace number as well. I sent you an email with the information, please look into it ASAP.
    punker barbie
    punker barbie
    Thank you for your post. Support has forwarded your case to CB Accounting to see what can be done about your payment. It is still not showing as returned on our end, so hopefully accounting can straighten this out with your supplied tracking number. I apologize for the inconvenience and I know this is important. Please be patient and you should have an answer early next week.
    (2/3) second ,and current account is _dem0nf0x, with dem0nf0x initially my id was denied due to being to small or blurry,but after responding to support asking how i could make the images more clear they responded that they had reviewed it and all was well,without me resubmitting-
    punker barbie
    punker barbie
    Support responds that they have helped you out with your ID/Payment issues for account dem0nf0x, so please contact Support@Chaturbate.com and they will assist you to make sure everything is finalized and you can broadcast. I would suggest you consider closing all the other accounts you don’t wish to use, as it prevents potential problems with duplicate IDs in future. ;)
    hello , i have a total amount of 200 tks but for some reason i cant use them to tip models or anything. can u help resolve this issue? ID jonathanleoww
    punker barbie
    punker barbie
    Your account has been fixed. Happy Halloween and thank you for your patience.
    Hi Shirley my chaturbate name is cherry_blossom and my account was banned :( can you help me i don’t know why support won’t tell me i’ve always followed the rules
    shapman88
    shapman88
    Do you realize that criticizing the person that's been helping people isn't a good idea?
    N
    nzhere
    Hey shapman a simple enough question, asking why her support are NOT doing their job we see this in countless posts, basic things that support should be able to deal with. Simple things like common curtesy in replying to a model and telling them the actual reason for their ban.
    punker barbie
    punker barbie
    99.9% of the time, nzhere, the situation has already been handled capably and swiftly by Support & it's either that the broadcaster doesn't LIKE the answer & hopes I can give them one they do like, or it's been taken care of by the time they post here and they don't bother to delete or update the post. ;)
    Hi, I have a problem my account is inactive and I do not know why I received this message of support, but I could not log in to my account I don't understand it I thought that I had already solved

    Dear sweetmoonsweet,

    Your account sweetmoonsweet should now work. Please try again.

    help me plz, thank you
    punker barbie
    punker barbie
    Hi and thank you for posting. It appears your account is live and well, very sorry for the error message. :)
    Hey my cb name is Jordan_NJ, I have been waiting on payouts for a while now, want to see what the deal is?
    Dear Shirley

    My account was banned for no reason I really like CB but I'm afraid to get banned, is it possible for you to help me get back to CB my ID jewelswarovski. I would like to do solo performance and also with my other half couple
    SweetFace
    SweetFace
    Does these means I can't log in or broadcast when ever I'm in a country which is blocked by CB? Is there anyway I can contact u via email?
    punker barbie
    punker barbie
    Correct, you cannot broadcast through CB from a blocked country, regardless of where your account was created/you reside . If you would like further information on this, please email Support@Chaturbate.com. Thank you!
    N
    nzhere
    Hey sweetface just get a VPN that provides you with a non blocked country I.P address
    hey shirley!
    l0v35_2_5p00g3 here
    i have the error message "Access Denied. You are banned. Please try again later."
    when i try to view any other cam on cb even cams i havent viewed yet. whats going on?
    i can still broadcast but i want to know whats up.
    punker barbie
    punker barbie
    Thank you for reporting this and I've tagged the tech department to look into it.
    Hey, I am wonderbreadseat on Chaturbate. I am helping a person trying to become a cam model on Chaturbate, xxlittlemissshortyxx. Essentially, I am her manager. She posted 2 pictures for the Verification to become a cam model, but has not received any email at all. Is there an email that she can send pictures to for approval?
    punker barbie
    punker barbie
    Hi, thank you for posting. I'm sorry, however we do not accept age verification photos through email. They must be uploaded through the site. It sometimes takes up to 48 hours for Age verification, especially if an age review panel is required to approve the account. WIshing you success!
    W
    wonderbreadseat
    No problem, just wondering if there was. She has been waiting for more than 48 hours, so we were just a tad bit confused as to why it was taking so long.
    So I opened another unverified room and put 500 tkns on it, lol now I can’t tip with those either?!? Waits to hear from Shirley thank you in advance ✌
    I’m trying to reach ShirleyRegarding my room Talented_tonguer on cb, I was banned n terminated back in July (?). I’ve made several attempts to find out why? Most of tokens where rtnd to cc on file but shows 172 still in TT’s account?!? And being honest while I’m at it, I couldn’t deal with being unable to chat online
    Hello punker, I posted yesterday, but I figured out I had given chaturbate the wrong account number for bank. Chaturbate says they did not get the sent deposit back, but my bank says they returned it. What do I do? How do I change my billing information? My username is Siynfullysweet.
    punker barbie
    punker barbie
    Hi Dria and thanks for posting. Please email Support@Chaturbate.com with subject line: Changing Bank Account and they will talk you through the verification process to change your banking information. It can take up to a week for reversal of funds, so you can ask for an update in the same email. :)
    My username on Chaturbate is Siynfullysweet. I have not received my payment via Direct Deposit from the pay period Oct 1 - Oct 15. Would you be able to look into this for me as soon as possible? I was supposed to get it by tomorrow according to the email that was sent to me on Tuesday, and that was at the latest.

    Thank you!
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