AmberCutie's Forum
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punker barbie
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  • Hi Punker Barbie,

    I've recently tried to purchase 100 tokens only to be met with the spending limit error. Tokens were not received but money is deducted from the bank already.

    Will it be reimbursed to my bank account since it shouldn't even be deducted in the first place?
    Thank you and i hope to hear from you real soon. Username: Spando22
    punker barbie
    punker barbie
    Thank you for posting. The error message was in error, however sometimes the bank and the processing cross in transit. Please email Support@Chaturbate,com and ask them to give you the steps to increase your spending limit or to return the money to your bank, whichever you prefer. :)
    Hello punker i have a question ..... My age verification photos are keep getting rejected saying that they are too blurry but they are clear!What can i do ? account: Justaperson14
    punker barbie
    punker barbie
    Please have someone else take the photo for you. The issue is not so much blurry as that the photo is not showing your entire face (shoulders to above the top of your head) AND the full ID large enough for Support to read the ID number and date.
    Hello punker i have 200 tks when i try to tip someone i get this pop up saying : "Unable to send tip. Please contact support." account: stescouse
    punker barbie
    punker barbie
    Hi and thank you for posting with your user name. Your account is good to go now. Happy Chaturbating!
    Dear punker barbie ,
    When i tried to login cb today i got the following message:
    We have reason to believe that you may have violated our terms of service.
    Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.
    Can you asssist me into resolving this isseu or clarify it at least?
    With kind regards,
    tekwolf
    tekwolf
    tekwolf
    Thank you and yes i did reply to the email of support and added several information i am only wondering how long it might take before i get a reply or this problem solved due to work i have to do tonight
    tekwolf
    tekwolf
    Punker barbie as you requested i replied support asap at &;33 am my time and it is now 21:24 and still no reply or sign back from them ?????
    tekwolf
    tekwolf
    resetted password and after i try to login:
    Account Banned

    We have reason to believe that you may have violated our terms of service.

    Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.
    Hello,
    My acc: thaking83 , I ve got 1000 tokens but i cannot tip as everytime i try to tip to someone, i get pop up saying :"Unable to send tip, Please contact support" Can you help me please
    punker barbie
    punker barbie
    Please send Support@Chaturbate.com and email with an attachment of the error message you are receiving, as there is no lock or problem with your tipping privileges and it does not seem to be compromised. It may be a technical issue on your computer or our server. Thank you for your patience!
    Hello i have been camming on chaturbate and my account was recently banned. I would like to know if theres any way i can resolve this issue. My user name is Jessicajjuggs. Thank u
    punker barbie
    punker barbie
    Thank you for posting. Your account Is unlocked now, so happy camming!
    hello there my name on cb is jojod5, i purchased 750 tokens thru epoch but everytime i try to tip someone i get this pop up saying : "Unable to send tip. Please contact support." what am i supposed to do thanks in advance
    punker barbie
    punker barbie
    Thank you for your patience. You should be able to tip now.
    You the best Barbie. Thanks a lot for helping.
    You really the best
    • Like
    Reactions: shapman88
    punker barbie
    punker barbie
    You are very welcome. I do what i can. Please see the DM with some tips on getting your stream live again. It may have to go to tech in an email to Support@Chaturbate.com , if you are receiving an error message, though.
    Hello! My Nickname is Alinabluesoul! And 3 weeks ago my account wos banned and terminated. I live alone in the house no animals in the house and never other people broadcast with me. All the time alone in the room. I send them a lot of email and they only say we can no longer assist you. I try to make different account and instantly get banned. Please i love to work on chaturbate,please help me.
    Dear PB,

    Wish I never had to bother u for something like this. I got verified twice and removed both the times few days before payment. Wrote an email to the support asking for a reason and suddenly got my account terminated.
    I have got very decent and respectful followers yet I do not understand the reason for the trouble.
    Could you please help?
    Username: jamesdeenblue
    Best regards & much respect,
    A (JD)
    Sorry to trouble you again barbie.Remember last time we discussed about payments to India.I'm still seeing lot of broadcasters from India,I am curious how they are getting paid?Please try to get me some info on this.
    punker barbie
    punker barbie
    As I said in the conversation, you can use a payment card like Paxum or you can receive payments by check and wait for the post to arrive. It just takes a while to use postal delivery. Many other broadcasters in India are not using banks that are BASED in India. ;)
    M
    Max9186
    thank you for the information
    Please Help Me. I ruined up my profile with a mail to support team by mistake :( please help me this one time.
    punker barbie
    punker barbie
    Thank you for getting in touch--can you please provide or confirm your Chaturbate user name, so I can access your account information to help you?
    J
    Jon Snow
    thelordcommandersnow is my username
    please send me a private message if you could
    Please help me, I cammed and got banned for under age, now when I verified I got unblocked but my room is still banned, how does that make sense? I mean I got banned and now when Im verified I can't stream..
    my id is : baleriond
    R
    roydz
    You're no longer banned ;)
    punker barbie
    punker barbie
    Your account was locked while we held an age review panel. You passed the age review process and as roydz said, you are now unlocked. ;)
    Help? My account was banned, and I've been sending multiple emails trying to figure out why? My CB username is Jollye_XS.
    Hey there. I haven't received my first payment. I got an email saying that I hadn't sent in my bank account information. I've already submitted my info. I emailed support and they asked I send my account numbers to them VIA EMAIL. I refused (because scam 101), and haven't heard back.
    wild_lily812 is my CB username. Thanks for your help
    punker barbie
    punker barbie
    Thank you for your post. The payment in question was returned by your payment processor. Support asked you to provide new account information & you refused. Please respond to the latest email Support@Chaturbate.com sent out 8 hours ago and provide the verification picture requested as an attachment. Once you do that, we can reset pay info and reissue payment to your correct payment account.
    Hello, am I ever allowed to open a new account? It's very unclear what happens after a "ban".
    R
    roydz
    It really depends what you were banned for. You would need to supply your username for Shirley to look into your account.
    Hello, I'm "xfaithfulnessx" on Chaturbate. I've got issues with my payment method, it was wire transfer at first but it didn't work. Now I have a firstchoicepaycard and I updated my payment info. The wire transfer that did not arrive was sent on September 15th. May I ask when is it going to arrive? It's almost a month and I'm afraid that the money will get lost.
    Thanks for your help.
    punker barbie
    punker barbie
    Thank you for posting. The wire transfer was returned to CB on September 18 and was sent on to Payoneer/First Choice yesterday by CB. Now it needs to be processed by Firstchoice and you should have it in your First Choice account in a few days. Happy camming!
    helloo...my fiancee account was banned , sex_fantasy87, i sended email to everyone in chaturbate , but i have no mail back , no one answer me , how can I verified what happen to her tokens ? Please Help me to Unbann and save her tokens !! Desperate Boyfriend !!!
    punker barbie
    punker barbie
    Thank you for your post. Please have your girlfriend contact Support@Chaturbate.com herself. Unless you share her account and have been age verified WITH her, neither Support nor I can answer questions concerning a broadcaster's account with anyone but the actual owner of the account for security and privacy.
    Hello... So I have a really dumb question that has probably been answered but I'm not sure how to find my answer...

    So I am a new model on Chaturbate and on my tokens stats there are two columns, tokens and tokens balance...

    Can you explain the difference between the two because they don't match at all...

    Thank you.
    R
    roydz
    Tokens are what you're either receiving (+) or spending (-).
    Token Balance is showing how many tokens you actually have.
    MsMeadows
    MsMeadows
    Well, since it was my very first time on the site, I don't believe that I have ever spent any tokens, so shouldn't the two balances be the same? Sorry, but I'm still confused, lol...
    When you're asking Shirley for help, please remember to add your Chaturbate username at the end of the message and give time for the message to be answered.

    Shirley is very busy, but DOES help everyone out where she can :)
    N
    nzhere
    Roydz how long have you been her secretary? and why are you and shapman acting like self appointed CB support. Are you on CB's payroll?
    R
    roydz
    lol no we're not on CB's payroll, but we do like to help within the Chaturbate community. Sometimes the community can help when Shirley or Support are busy / out of the office.
    Thank you! I seen alot of post here just straight up .. "Help, my account got banned" .. I know because I'm guilty at that. It was one of my first posting here on this forum.
    I'm not sure if you guys do this out of love, or you acctually get paid (how do i apply?), but I'm glad we get personalized reply. So overall, I do wanna say THaNK YOU for what you do, you guys are doing a great job!
    _pilya_
    punker barbie
    punker barbie
    I am very happy that I could help pilya. The support offered through this forum is not from Amber Cutie moderators. It's Chaturbate employees that handle the questions asked and Chaturbate is not in any way owner or operator of AmberCutie's wonderful forum.
    this is boombbastic10inches everyone know how good performer i am
    working fair on cb , when a person ask my contact number or skype " i just tell them, its not allowed"
    even other performers putting skype in their bio page .. SUCH UNFAIR RIGHT???? U KNOW THAT !
    show me proof that i violated the rules !!! coz this really pissed me off !!! so INJUSTICE !
    hello I have emailed chaturbate support and you many times. My account crystalx91 has been banned for no apparent reason and without warning. What can i do to lift this ban please?
    Hey, I've signed up for Chaturbate a while ago now and I haven't gotten age-verified yet. I don't mind waiting longer I was just wondering if it was because of the holiday since it says that the age verification process takes about 24 hours or something. My name is scarletluxo
    R
    roydz
    You might want to check the name you've stated as theres no username that matches that. But scarletlustxo there is a match
    Hello,

    I'm ArielMoxy on Chaturbate, and my account has been banned, but I have no idea why. If I've broken some rule please tell me and I will do everything in my power to not break any rule again. I use this site as a serious source of income, so if you could help me get unbanned I would be more than appreciative. Please help.

    Sincerely,
    Ariel
    IntravenousFlytrap
    IntravenousFlytrap
    @punkerbarbie I did remove my Skype information from my profile and also from my list of rules. I still don't think my account has been unbanned yet? My boyfriend is also verified to show up in my shows now because I emailed support and they said it was because of his lack of age verification. I had already had him verified but maybe they missed it? Anyway I reverified him anyway just in case.
    IntravenousFlytrap
    IntravenousFlytrap
    But yeah no skype and correct age verification now. Can I please be unbanned now?
    punker barbie
    punker barbie
    Support reports that your account is unlocked at this time. Thank you for your patience.
    My account is banned for no reason, please help me

    ojegabyxxx
    punker barbie
    punker barbie
    Your account is now unlocked. It was ghosted for a short time yesterday, while the techs looked into why it was linked to multiple other accounts that had been banned in the past. Happy camming!
    Hi Shirley,

    I would appreciate if you could help clarify why my account was banned and more importantly how to get it reinstated. My partner and I were just chatting and laughing with guests while he was giving me a neck massage and all of a sudden we saw the room users diminishing and then realized that my account was banned. Please help! Thanks so much!

    Chaturbate Name: keymoonasian
    I am never getting any of those email...I have emailed support 8 times and you once i think...but I never get any replies, I don't want to lose that account because of the affiliate, plus I have had my cb account since 2012 and don't want to change...is there any way you can help me with getting back on chaturbate? Thanks in advance, Jeff aka spyder75
    punker barbie
    punker barbie
    Thank you for bringing this to my attention. This is rather odd, all support found on your account is confirmations that your payments were sent and no report of a hacked account. Please email Support@Chaturbate.com from the email account associated with your CB account they will walk you through the process of straightening this out.
    spyder
    spyder
    Thank you so much for getting back with me Shirley...I do appreciate that...I have sent an email to support...I'l let ya know if they don't respond....thanks again!
    spyder
    spyder
    hello again Shirley...I have not heard from support about my password issue, I gave it 3 days, I did get and automated response saying they received my email, not sure what to do now
    Hey Shirley,
    I have been locked out of my cb account since April, spyder75 is my user name, My account got hacked into one morning and all 600 of my tokens got spend on some model I've never seen, so I changed my password and did the 2 step verification thing and everything was good,that night my password would not work and I tried to use the password recovery option which is supposed to send a reset code in my email
    hi shirley ,,

    myy account has been banned for no reason again
    i was asked that my friend should sign agreement to my account "boombastic10inches"
    after that they banned the account for no reason

    please help me :(
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