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punker barbie

punker barbie

Industry Representative
Chaturbate.com From Orange County, Ca
Messages
6,894
Solutions
130
Reaction score
1,390
Points
243
Joined

Profile posts Latest activity Postings About

  • A
    Hello. My nickname on CB is Alexia_Summer. I had just age verified and worked on my profile and suddenly got banned. I can suppose it is because on my photo with ID I look different from on photos in my profile. I have exacerbation of Lupus and I am undergoing treatment of glucocorticoids. This treatment causes changes in appearance.
    I dont know what to do three emails to support are without answer. Please help me
    punker barbie
    punker barbie
    Thank you for posting. Your account is now unlocked. I apologize for this inconvenience.
    1
    Hello Shirley! Took a ton of effort in order to find you. Username is 18andwilling, we're unable to receive payment for the tokens we've cashed out on, We've been verified so I don't see why last minute our payment is being withheld.. We really need this money in order to make rent
    punker barbie
    punker barbie
    Not sure what you're talking about….Your payment is processing and your bank will receive it in 3 to 5 business days. Please note that when you have questions, you can email Support@Chaturbate.com.
    facum
    Hi shirley, I recently used two credit cards to buy tokens one registered and verified, and the other one that is an extension of my card in my sister's name, not knowing that I was not allowed to do the second, I want to buy token using the card that is verified, but I don't know if I will have problems because I have two cards as used in my account.

    Can you help me?
    my user name is facumyo

    thanks
    punker barbie
    punker barbie
    Please continue using your verified card and if you have any problems, please email Support@Chaturbate.com. Your account is fine, so apologize to your sister and happy Chaturbating. LOL
    C
    my account id: davis_moore was banned without reason, please review documents, I have everything correctly, i need to work very soon, I hope you solve this banned account I repeat account id davis_moore, please shyrley helpme
    punker barbie
    punker barbie
    Your account is validated and ready to use. If you are receiving an error message when logging in, please send a screen cap of it to Support@Chaturbate.com for further assistance. Happy Chaturbating!
    x_x_omega_x_x
    Hi shirley more than a issue its like a complaint i never had any trouble b4 i was talking with a friend as always but i realized she wasnt interacting with me it was her boss so i told her tell him that ill tip if you interact not him,and yeah i got banned hate that it wasnt her fault, so i lost a friend i know you´ll tell me we cant do anything about that but we pay to have good time with models not bosses
    View previous comments…
    x_x_omega_x_x
    x_x_omega_x_x
    Ty for reading me, user name: x_omega_x yeah i was banned from violeta_oconnor´s room. a friend of mine, for no reason, her boss did it, ill contact support to remove the ban. i hope it works ty for your help :h:
    R
    roydz
    From what it seems like is that the models studio had banned you from the models room, if this is the case Support cant remove this from their account. You would need to either wait for the block / kick to expire or try & contact the model for the block to be removed via the Clear Ban IP's.
    punker barbie
    punker barbie
    Following up on what roydz said---he's correct. I'm sorry but Support nor I can undo a ban placed for a specific room BY the broadcaster/studio. Thank you for your user name, so i can follow up if need be
    E
    Hi Shirley, I never got paid for some periods. Username : eeveeplur. Can you help me please? Thank you!
    punker barbie
    punker barbie
    Thanks for providing your user name. Your last payment was made April 16 of 2017. You have not chosen to convert any tokens since then and you only have 651 tokens in your account at this time. Once you reach the 1k token minimum, you can convert your tokens for payment
    E
    eeveeplur
    What I mean is, I never got my checks for the second half of March and first half of April. I believe it would show in the records that the checks were never cashed? Is there anyway you could verify this and get the missing money to me? Thank you so much for your help.
    punker barbie
    punker barbie
    Please contact Support@Chaturbate.com. Your question must be submitted in writing and then will need to be forwarded to accounting for further investigation.
    F
    Hi Shirley i have got no where with support regarding my room issues' still have guys refreshing so many times and given up ,i asked for my room to be debugged i am in last pages with all the new girl even i have 340000 followers ? i spend so many hours and what ever i do the room views doesn't increase ,can u plz help me out with the matter ? x
    View previous comments…
    punker barbie
    punker barbie
    Thank you for supplying your user name. The tech department is looking into your room issues and you should have feedback from them in a few days. I see that you are trying lots of different tags & suggest you stick to what you are doing in your room. Users bounce when they don’t see what they expect. If emails are bouncing, please ask your fans to add Chaturbate.com to their "safe" list.
    F
    fulla
    Hi dear ,yes the issue is that cam keep freezing for them and they keep refreshing ,thank u i should wait for the response from support and i will get bak to u if issue dont resolve ,thank u so much for ur help darling x
    F
    fulla
    Hi Shirley i got no reply from support still waiting x
    A
    Hello, Ive been camming on CB for the last about 3 years. And have loved every minute of it. And its my only source of income right now. I havnet been on for the last 4 days since it was moms birthday and we were out of town. But today when i woke up i was getting messages from people saying my account was banned. I am unable to cash out my tokens which i have like 14,000 in my account saved up right now.
    aKaButt
    Y
    Hello! Im new in CB. First 2 weeks I broadcasted without problems,also got some money from that period. After I broadcasted some days and went to my vacation . I was off 1 week. 5 days ago I checked acc and got ban. I asked cb support what happen but got nothing.I know cb rules perfectly and I know that I did not violate anything. I hope You can help me. I'm really don't know why I got ban
    Acc: Yesimaster
    punker barbie
    punker barbie
    Thank you for posting. I'm told that you are already in touch with Support and that they are investigation your account for a possible hack. You should have some more information coming to you from customer service early next week. I'm very sorry but your account must remain locked for your protection, while the investigation is taking place.
    Y
    yesimaster
    Big thanks! I really hope that it was mistake and that situation will resolve soon. Also I hope that money will unfreeze and will be able to payout from last semi month.
    Y
    yesimaster
    Hi Shirley. Support ignoring me, account still banned, money freezed. Pls help me with that. You are my last chance to get my account back.
    C
    Hello, Shirley.
    Can you devote time and help us, please?
    We have a problem: our age verification is denied.
    The last time of our broadcasting is one-two weeks. After our last broadcasting we had a message:
    "Look young"
    We have earned tokens, but did not specify the method of payment. So that we can not get our money.
    Support still don't answer .
    We're living in a foreign country and have no money for life.
    View previous comments…
    C
    Crippled
    Username: Doskater.
    punker barbie
    punker barbie
    Your account isn’t banned at this time and you are getting help from Support with adding payment info to your account. I believe you should be set up and Chaturbating by Monday at the latest. Thank you for your post!
    C
    Crippled
    Thank you so much.
    Natalia Fatale
    hi there,me again :( so my license has been reviewed and accepted atleast 3 times now for age verification,and i recently even went through sending a photo with me holding a sign,and my license upside down,ect ect because i purchased a new phone and could no longer access two step verification,but thats beside the point- that same day,a couple hours after getting through that whole thing, i was given a site warning
    View previous comments…
    punker barbie
    punker barbie
    You are most welcome and let me know any time I can help. I sincerely apologize for all of this chaos. You are re-verified and CS has posted many notes on your account that you ID is indeed valid and to leave you alone. The problem was new trainees and that has now been rectified. I'll also follow up with this myself . . .
    Natalia Fatale
    Natalia Fatale
    oh,i see,no big deal,its a HUGE site with a lot to keep track of,shit happens,im just glad its taken care of :) i was stressing out pretty hard there for a second,what a releif! :D thank you so much!:h:
    punker barbie
    punker barbie
    Thank you for understanding that it can be a bit difficult to keep track of 1000s of accounts. However, CB can't exist without our broadcasters and we try to make it as easy and worry-free for you as possible.
    K
    Hello,
    I am kobbeb on CB and my account has been hacked (not able to login or recover my password either). I've wrote already to CB support but no reply yet. Are you able to help me please? Thank you in advance!
    punker barbie
    punker barbie
    Thank you for posting. CB Support is already working with you to reclaim your account. Please follow the steps you have received from them and they will get you straightened out and back to Chaturbating.
    NORALBA
    Hi! am Nhora from Colombia. The payment for the period 2017-10-02 was ON HOLD. All the documents were sent and my account was REACTIVATED for tokens but at this moment I havent seen the reimburse of my payment for that date. I have sent many e-mails to support regarding this isssue but i only have an automatic response everytime. Can you please HELP with this??? My CB Usrname: Norapopis1 Thanks in advance !
    punker barbie
    punker barbie
    Your payment is now on the way to you and should clear Firstchoice by Friday. Thank you for your patience.
    F
    Pleasse help me, Please forgive me.
    shapman88
    shapman88
    As per Shirley's earlier post, she is unable to remove your ban. Please respect that.
    M
    Hello! I'm in a bit of a panic here, so excuse my writing. I just noticed on bank's website that a bunch of money is missing, in panic I check my mail and yep, true enough, someone's hacked my CB account and gone ham with token purchases, please for the love of whatever is up there, help me. Let me know if I need to provide more information or anything.
    R
    roydz
    Marrtan you need to provide your username to Shirley
    punker barbie
    punker barbie
    As Roydz said, I need confirmation of your user name on CB to help you. However in this case please email Support@Chaturbate.com IMMEDIATELY and ask them to lock your account. They get back to emails within 5-6 hours and it takes much more time for me to help you than that, unfortunately.
    punker barbie
    punker barbie
    Support has taken care of this earlier today, so thank you for emailing as soon as you saw the problem. It's much faster when in an emergency situation, like this. I am very sorry that it happened to you at all.
    • Like
    Reactions: roydz
    P
    Hi punker barbie
    Looks like your doing great with helping people here, maybe you could help us?
    I have overlooked a rule while signing up: #5 someone cant sleep or even pretend to sleep on cam. We did a little show where i tease as she sleep and then wake her up to play around, and am now in trouble from this rule
    In retrospect makes total sense y u have this rule, but did not realize at the time till got a headsup
    P
    PeacHnJohnnY
    from another user. She was pretending, and would have never done this had we known about the rule at the time! We are truly very sorry and will make sure to study TOS so that it never happens again. We would greatly appreciate your help. Username : PeacHnJohnnY
    J
    Hi, my accounts have currently been banned, i was wondering if you could atleast explain why? I had just been approved a increase in tokens purchase just before so i am confused why my account would be banned. Username: uklad891 / happyfishy
    punker barbie
    punker barbie
    Thank you for your patience. Due to a VPN issue, your IP was blocked my mistake. It's been fixed now. I apologize for the inconvenience.
    J
    jonnyhally89
    thanks alot for the help :)!!!
    D
    help me out in id verification i have been trying again and again my username: biggywiggy1995
    punker barbie
    punker barbie
    Thank you for posting. Please send a larger sized photo of you holding your ID, and make sure it is as clear as possible. If you can provide that, you should be able to get verified.
    E
    im trying to use my cc to pay for supporter but its saying unable to at this time.......called cc and they said was error earlier in day cause didnt have enough on card but added more and tried and they said they arent showing as cb even trying to put it through ......there is sufficeint funds and cc saying no record of them trying to take the money ......how can i fix this
    View previous comments…
    E
    Esber
    igot a call from someone they couldnt figure it out and said would call back but nothing still
    punker barbie
    punker barbie
    Your supporter level membership is now active. I believe that was taken care of yesterday by Support… Thank you for your patience.
    E
    Esber
    well that was resolved but now i was banned for what they said showing a picture of a child and i recieved email saying they will unban but if it happens again i will be banned for ever......but i go on and im still banned
    C
    hi punker i have a studio and this model accepted your documents but then the account was banned for no reason whatsoever she has everything in order, send email with your documents id but do not answer i hope you help me id: scarlett_sofi
    punker barbie
    punker barbie
    The scarlett_sofi account is now age verified. Happy camming!
    S
    Hi , ive seen a recent case u resolved named ,,unable to log in and no reply to emails (chaturbate)'' of laylashae , i have exactly the same issue with my account named sexyforms , on my email bobokillerul@yahoo.com , i try recover my password but i dont receive no email with the password, tryed everything , please help
    View previous comments…
    S
    Sexyforms
    Thank you very much , the issue is fixxed and i managed to place a 2 step verification now to, thank you !
    S
    Sexyforms
    btw i think i know who tryed to steal the account, i just checked on 2 step email verification and i see someone i dont recognise :This number is also used for these users: frenchlou, steven_hanks, latinsexualboy, danny_dony, thomas_paez , what can i do to remove this number?
    S
    Sexyforms
    I managed to remove that number with the help of support, thank you again for the help !
    F
    please forgive me, and let me work on, Please mam.
    shapman88
    shapman88
    Can you please be more specific? What happened that you are asking for assistance with and what is your CB username? Without this information, nobody will be able to assist you.
    F
    Fretty
    Username , freshfruit96
    I got banned permanently for my mistake.
    I am ashamed. and promise that. i wont do anything wrong in future. And im also ready to work 1 month without any payment of tokens. Please help. and forgive me last time.
    C
    hello I have an account with 300 tokens and I can not send tokens to any chat rooms thanks id: miss_taliana
    punker barbie
    punker barbie
    Thank you for your patience, this was taken care of last night. I'm very sorry it took me a while to respond, however I am not in a position to be on the forums 24/7.
    P
    Hi there. I am trying to fill out my payment information form, but it keeps showing error. My bank does not have an IBAN number. I am international and have a US beneficiary bank swift as well as my bank swift code. I'm just wondering how I can set up my wire transfer.

    Thank you :)
    • Like
    Reactions: a_haze420
    View previous comments…
    P
    Peachescake
    My Chaturbate username is peachescake
    punker barbie
    punker barbie
    Thank you for your patience. Support indicates that you were directly in touch with Account and you have the information you needed. Please let me know if I can be of further assistance.
    P
    Peachescake
    Thank you so much for your time! Those are all the questions I have right now, I appreciate all the help :)
    Natalia Fatale
    hi there:) I recently received a site warning stating something about chaturbate not allowing copyrighted material- I was just curious as to what I displayed while streaming that was copyrighted material,just to be clear,and make sure that I do not make the same mistake again. my U.N is _Dem0nf0x thanks for you time! :h:
    Natalia Fatale
    Natalia Fatale
    ahh ok,awesome thank you- im so so so so sorry to be a pain in the butt, but I have yet another issue-i recently cleared up my age verification issues after coming to you for help,however this morning- i received another notice saying there was some kind of a problem,and that i need to resubmit my age verification AGAIN, i dont mind doing so- ( 1/2)
    Natalia Fatale
    Natalia Fatale
    i just dont understand why this is happening again,i deactivated all the old accounts that i could remember associated with me, what else can i do to get this taken care of once and for all? :( (2/2)
    Natalia Fatale
    Natalia Fatale
    again thank you so much for all of your help,you're an awesome boss lady! :D
    H
    I can’t get me and my boyfriends IDs verified for some reason. The pictures are great and it keeps saying Duplicate ID. Can you help with the age verification or ANYTHING! Thank you! My account is hunny_bunnnny
    punker barbie
    punker barbie
    Both of your IDs are now verified and you are good to go. You somehow uploaded the same file multiple times and the system kicked out the duplicates. ;)
    T
    I was banned a few minutes ago, there is no reason or reason why I just created the account and so far I have not been online, please I need an answer, the account is new so there is no reason to ban it, please I need to return it.. My account is tatiana_lp
    punker barbie
    punker barbie
    Your account is age verified and you can begin earning tokens now. Thank you
    J
    Hey I purchased 100 tokens but got a message unable to send tip. Please contact support. Username yobro341
    punker barbie
    punker barbie
    Happy Chaturbating! Your account must be working now, since you tipped a broadcaster about an hour ago. ;)
    F
    Dear Shirley i have sent u and email regarding my account but got no reply ,could u pls get back to me ?urgent xx
    thank u
    View previous comments…
    F
    fulla
    Thank you for getting back to me ,i have checked my internet speed and its better than what it was before as i have upgraded my speed internet ,is there any possible chance they could run a debug system on my account please ?thank you
    F
    fulla
    i have also contacted my internet provider and there is no issues from there site ,they is issue with ur server as they have told me xx
    punker barbie
    punker barbie
    Hi Fulla. Please email support@chaturbate.com with subject line, "Technical Issue with streaming" and they will get you help. Thanks so much!
    Natalia Rain
    Have got your email but posting here as well. The payroll check shipped on November 2 has not been presented to my bank but it also was not sent to the incorrect address because it did show up today. Please confirm that I can present this to the bank. Support has indicated otherwise but there are two different conversations going.
    punker barbie
    punker barbie
    This is why it helps to be patient and deal with Support directly. Now, you will likely have to consider the check void and you will be waiting additional time to get your payment. I'm sorry, however Support & Accounting are in charge now and there is nothing more I can do in this situation.
    Natalia Rain
    Natalia Rain
    Shirley I did hear from support this morning. Thankfully they did not void my check so it is now presented to my bank. Thank you
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