AmberCutie's Forum
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punker barbie

punker barbie

Industry Representative
Chaturbate.com From Orange County, Ca
Messages
7,498
Solutions
143
Reaction score
1,436
Points
243
Joined

Profile posts Latest activity Postings About

  • SweetFace
    Dear Shirley

    My account was banned for no reason I really like CB but I'm afraid to get banned, is it possible for you to help me get back to CB my ID jewelswarovski. I would like to do solo performance and also with my other half couple
    View previous comments…
    SweetFace
    SweetFace
    Does these means I can't log in or broadcast when ever I'm in a country which is blocked by CB? Is there anyway I can contact u via email?
    punker barbie
    punker barbie
    Correct, you cannot broadcast through CB from a blocked country, regardless of where your account was created/you reside . If you would like further information on this, please email Support@Chaturbate.com. Thank you!
    N
    nzhere
    Hey sweetface just get a VPN that provides you with a non blocked country I.P address
    L
    hey shirley!
    l0v35_2_5p00g3 here
    i have the error message "Access Denied. You are banned. Please try again later."
    when i try to view any other cam on cb even cams i havent viewed yet. whats going on?
    i can still broadcast but i want to know whats up.
    punker barbie
    punker barbie
    Thank you for reporting this and I've tagged the tech department to look into it.
    W
    Hey, I am wonderbreadseat on Chaturbate. I am helping a person trying to become a cam model on Chaturbate, xxlittlemissshortyxx. Essentially, I am her manager. She posted 2 pictures for the Verification to become a cam model, but has not received any email at all. Is there an email that she can send pictures to for approval?
    punker barbie
    punker barbie
    Hi, thank you for posting. I'm sorry, however we do not accept age verification photos through email. They must be uploaded through the site. It sometimes takes up to 48 hours for Age verification, especially if an age review panel is required to approve the account. WIshing you success!
    W
    wonderbreadseat
    No problem, just wondering if there was. She has been waiting for more than 48 hours, so we were just a tad bit confused as to why it was taking so long.
    T
    So I opened another unverified room and put 500 tkns on it, lol now I can’t tip with those either?!? Waits to hear from Shirley thank you in advance ✌
    T
    I’m trying to reach ShirleyRegarding my room Talented_tonguer on cb, I was banned n terminated back in July (?). I’ve made several attempts to find out why? Most of tokens where rtnd to cc on file but shows 172 still in TT’s account?!? And being honest while I’m at it, I couldn’t deal with being unable to chat online
    D
    Hello punker, I posted yesterday, but I figured out I had given chaturbate the wrong account number for bank. Chaturbate says they did not get the sent deposit back, but my bank says they returned it. What do I do? How do I change my billing information? My username is Siynfullysweet.
    punker barbie
    punker barbie
    Hi Dria and thanks for posting. Please email Support@Chaturbate.com with subject line: Changing Bank Account and they will talk you through the verification process to change your banking information. It can take up to a week for reversal of funds, so you can ask for an update in the same email. :)
    D
    My username on Chaturbate is Siynfullysweet. I have not received my payment via Direct Deposit from the pay period Oct 1 - Oct 15. Would you be able to look into this for me as soon as possible? I was supposed to get it by tomorrow according to the email that was sent to me on Tuesday, and that was at the latest.

    Thank you!
    S
    Hi Punker Barbie,

    I've recently tried to purchase 100 tokens only to be met with the spending limit error. Tokens were not received but money is deducted from the bank already.

    Will it be reimbursed to my bank account since it shouldn't even be deducted in the first place?
    Thank you and i hope to hear from you real soon. Username: Spando22
    punker barbie
    punker barbie
    Thank you for posting. The error message was in error, however sometimes the bank and the processing cross in transit. Please email Support@Chaturbate,com and ask them to give you the steps to increase your spending limit or to return the money to your bank, whichever you prefer. :)
    J
    Hello punker i have a question ..... My age verification photos are keep getting rejected saying that they are too blurry but they are clear!What can i do ? account: Justaperson14
    punker barbie
    punker barbie
    Please have someone else take the photo for you. The issue is not so much blurry as that the photo is not showing your entire face (shoulders to above the top of your head) AND the full ID large enough for Support to read the ID number and date.
    D
    Hello punker i have 200 tks when i try to tip someone i get this pop up saying : "Unable to send tip. Please contact support." account: stescouse
    punker barbie
    punker barbie
    Hi and thank you for posting with your user name. Your account is good to go now. Happy Chaturbating!
    tekwolf
    Dear punker barbie ,
    When i tried to login cb today i got the following message:
    We have reason to believe that you may have violated our terms of service.
    Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.
    Can you asssist me into resolving this isseu or clarify it at least?
    With kind regards,
    tekwolf
    View previous comments…
    tekwolf
    tekwolf
    Thank you and yes i did reply to the email of support and added several information i am only wondering how long it might take before i get a reply or this problem solved due to work i have to do tonight
    tekwolf
    tekwolf
    Punker barbie as you requested i replied support asap at &;33 am my time and it is now 21:24 and still no reply or sign back from them ?????
    tekwolf
    tekwolf
    resetted password and after i try to login:
    Account Banned

    We have reason to believe that you may have violated our terms of service.

    Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.
    T
    Hello,
    My acc: thaking83 , I ve got 1000 tokens but i cannot tip as everytime i try to tip to someone, i get pop up saying :"Unable to send tip, Please contact support" Can you help me please
    punker barbie
    punker barbie
    Please send Support@Chaturbate.com and email with an attachment of the error message you are receiving, as there is no lock or problem with your tipping privileges and it does not seem to be compromised. It may be a technical issue on your computer or our server. Thank you for your patience!
    J
    Hello i have been camming on chaturbate and my account was recently banned. I would like to know if theres any way i can resolve this issue. My user name is Jessicajjuggs. Thank u
    punker barbie
    punker barbie
    Thank you for posting. Your account Is unlocked now, so happy camming!
    jojod5
    hello there my name on cb is jojod5, i purchased 750 tokens thru epoch but everytime i try to tip someone i get this pop up saying : "Unable to send tip. Please contact support." what am i supposed to do thanks in advance
    punker barbie
    punker barbie
    Thank you for your patience. You should be able to tip now.
    J
    You the best Barbie. Thanks a lot for helping.
    You really the best
    • Like
    Reactions: shapman88
    punker barbie
    punker barbie
    You are very welcome. I do what i can. Please see the DM with some tips on getting your stream live again. It may have to go to tech in an email to Support@Chaturbate.com , if you are receiving an error message, though.
    R
    Hello! My Nickname is Alinabluesoul! And 3 weeks ago my account wos banned and terminated. I live alone in the house no animals in the house and never other people broadcast with me. All the time alone in the room. I send them a lot of email and they only say we can no longer assist you. I try to make different account and instantly get banned. Please i love to work on chaturbate,please help me.
    J
    Dear PB,

    Wish I never had to bother u for something like this. I got verified twice and removed both the times few days before payment. Wrote an email to the support asking for a reason and suddenly got my account terminated.
    I have got very decent and respectful followers yet I do not understand the reason for the trouble.
    Could you please help?
    Username: jamesdeenblue
    Best regards & much respect,
    A (JD)
    M
    Sorry to trouble you again barbie.Remember last time we discussed about payments to India.I'm still seeing lot of broadcasters from India,I am curious how they are getting paid?Please try to get me some info on this.
    punker barbie
    punker barbie
    As I said in the conversation, you can use a payment card like Paxum or you can receive payments by check and wait for the post to arrive. It just takes a while to use postal delivery. Many other broadcasters in India are not using banks that are BASED in India. ;)
    M
    Max9186
    thank you for the information
    J
    Please Help Me. I ruined up my profile with a mail to support team by mistake :( please help me this one time.
    punker barbie
    punker barbie
    Thank you for getting in touch--can you please provide or confirm your Chaturbate user name, so I can access your account information to help you?
    J
    Jon Snow
    thelordcommandersnow is my username
    please send me a private message if you could
    B
    Please help me, I cammed and got banned for under age, now when I verified I got unblocked but my room is still banned, how does that make sense? I mean I got banned and now when Im verified I can't stream..
    my id is : baleriond
    R
    roydz
    You're no longer banned ;)
    punker barbie
    punker barbie
    Your account was locked while we held an age review panel. You passed the age review process and as roydz said, you are now unlocked. ;)
    J
    Help? My account was banned, and I've been sending multiple emails trying to figure out why? My CB username is Jollye_XS.
    W
    Hey there. I haven't received my first payment. I got an email saying that I hadn't sent in my bank account information. I've already submitted my info. I emailed support and they asked I send my account numbers to them VIA EMAIL. I refused (because scam 101), and haven't heard back.
    wild_lily812 is my CB username. Thanks for your help
    punker barbie
    punker barbie
    Thank you for your post. The payment in question was returned by your payment processor. Support asked you to provide new account information & you refused. Please respond to the latest email Support@Chaturbate.com sent out 8 hours ago and provide the verification picture requested as an attachment. Once you do that, we can reset pay info and reissue payment to your correct payment account.
    S
    Hello, am I ever allowed to open a new account? It's very unclear what happens after a "ban".
    R
    roydz
    It really depends what you were banned for. You would need to supply your username for Shirley to look into your account.
    X
    Hello, I'm "xfaithfulnessx" on Chaturbate. I've got issues with my payment method, it was wire transfer at first but it didn't work. Now I have a firstchoicepaycard and I updated my payment info. The wire transfer that did not arrive was sent on September 15th. May I ask when is it going to arrive? It's almost a month and I'm afraid that the money will get lost.
    Thanks for your help.
    punker barbie
    punker barbie
    Thank you for posting. The wire transfer was returned to CB on September 18 and was sent on to Payoneer/First Choice yesterday by CB. Now it needs to be processed by Firstchoice and you should have it in your First Choice account in a few days. Happy camming!
    Inuy
    helloo...my fiancee account was banned , sex_fantasy87, i sended email to everyone in chaturbate , but i have no mail back , no one answer me , how can I verified what happen to her tokens ? Please Help me to Unbann and save her tokens !! Desperate Boyfriend !!!
    punker barbie
    punker barbie
    Thank you for your post. Please have your girlfriend contact Support@Chaturbate.com herself. Unless you share her account and have been age verified WITH her, neither Support nor I can answer questions concerning a broadcaster's account with anyone but the actual owner of the account for security and privacy.
    MsMeadows
    Hello... So I have a really dumb question that has probably been answered but I'm not sure how to find my answer...

    So I am a new model on Chaturbate and on my tokens stats there are two columns, tokens and tokens balance...

    Can you explain the difference between the two because they don't match at all...

    Thank you.
    R
    roydz
    Tokens are what you're either receiving (+) or spending (-).
    Token Balance is showing how many tokens you actually have.
    MsMeadows
    MsMeadows
    Well, since it was my very first time on the site, I don't believe that I have ever spent any tokens, so shouldn't the two balances be the same? Sorry, but I'm still confused, lol...
    R
    When you're asking Shirley for help, please remember to add your Chaturbate username at the end of the message and give time for the message to be answered.

    Shirley is very busy, but DOES help everyone out where she can :)
    • Like
    Reactions: punker barbie and shapman88
    N
    nzhere
    Roydz how long have you been her secretary? and why are you and shapman acting like self appointed CB support. Are you on CB's payroll?
    R
    roydz
    lol no we're not on CB's payroll, but we do like to help within the Chaturbate community. Sometimes the community can help when Shirley or Support are busy / out of the office.
    _pilya_
    Thank you! I seen alot of post here just straight up .. "Help, my account got banned" .. I know because I'm guilty at that. It was one of my first posting here on this forum.
    I'm not sure if you guys do this out of love, or you acctually get paid (how do i apply?), but I'm glad we get personalized reply. So overall, I do wanna say THaNK YOU for what you do, you guys are doing a great job!
    _pilya_
    • Like
    Reactions: punker barbie, shapman88 and roydz
    punker barbie
    punker barbie
    I am very happy that I could help pilya. The support offered through this forum is not from Amber Cutie moderators. It's Chaturbate employees that handle the questions asked and Chaturbate is not in any way owner or operator of AmberCutie's wonderful forum.
    B
    this is boombbastic10inches everyone know how good performer i am
    working fair on cb , when a person ask my contact number or skype " i just tell them, its not allowed"
    even other performers putting skype in their bio page .. SUCH UNFAIR RIGHT???? U KNOW THAT !
    show me proof that i violated the rules !!! coz this really pissed me off !!! so INJUSTICE !
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