Why wouldn't I get a full refund? I literally only want to pay for things I can rewatch 9999 times. What makes you think I wanna pay for something that's like a random porn I find on the internet?
because they take the tokens from the model. And the model did your show. While the key thing for you may have been that it was recordable, that's not the ONLY aspect of the thing. She still deserves to get paid for her time.
Put yourself in her shoes.
You did work for someone, lets say you work as a consultant and you took a consultation call on a platform where there was a record button you mistakenly had on. The client saw that, and decided to pay you for your call because he wanted to do a consultation where he could watch back the call and take notes. You did the call, the recording failed and in the course of figuring that out.. you realized that the button was on when you did not want clients to be able to record your consultations.
So you turn the button off, and you tell the client it was a mistake.
Totally understandable that the client is a bit upset, but YOU - who spent an hour call imparting your specialized knowledge to this person - still deserve to be paid for that. The client still got the knowledge. You still took an hour out of your day to do the call.
Now... and in a sexual consent issue on top of this.. where it is even more important that everyone feels comfortable and consenting at all times. Just like in sex, someone can change their mind at any point and stop.
She's told you that she doesn't want to be recorded and you've ASKED SUPPORT to pressure her to do so in future? My guy... why would you get off knowing someone was uncomfortable? Just find another model. You are not entitled to our discomfort for your pleasure, no matter if you're paying or not.