Is Chaturbate On A Ban. Spree??

[Bking]

Different Forum groups here are in discussion of diverse Agendas. Ways to improve cam quality and many helpful stuff. Chaturbate on the other hand has every member Pleading for a Restoration of their accounts. Helps Me Wonder, Is Chaturbate on a BAN Spree, or has Ambercutie become the best platform to appeal for the BANs? What makes models so attached to the site that so hard for them to Move on. In my experience, other sites like MFC are offering the same quality of service?

 

[rockin_rod]

Although CB is the primary site I use, I think many of the examples of model's experiences we see here are shocking. So I make no attempt to defend that treatment.
But I will make a suggestion that the threat of serious litigation is probably the likely cause for increasing numbers of bans without notice.
Perhaps there is a realisation that a number of previously-verified accounts have later proven to be based on fraudulent documentation, so if a complaint is received, they ban first and then ask questions later - i.e. resubmit ID for a more thorough review, or maybe the ID on file has become expired.
That does not help those who are all legitimately verified, but without full disclosure on the extent of the problem, it may be bigger than anyone outside CB realises?

Besides further speculation, the only certain thing that is crystal clear is that CB has to do much much better at communicating with models and studios whenever a question is raised over an account.

 

[yummybrownfox]

My queen was banned in November. She went to SC and is making way more money now than she did at CB after an entire year of streaming.

She recently added MFC and is already getting regulars there too.

Maybe it’s just luck, but her CB ban was a blessing in disguise.

That's good to hear. Stripchat and MyFreeCams both have really good model support, imo. And I know that it usually takes a lot to get banned from MFC.

 

[Life_Happens]

CB has to do much much better at communicating with models and studios whenever a question is raised over an account.

That can easily be resolved with basic automation. Given a decent CRM or support software, I could have it set up in a week's time. And that's not even my primary job. At least it would give models a little information to work with and ease the shock a bit.

With the revenue being raked in by CB, I do not understand why they don't just hire someone to set it up and take some weight off the already-exhausted "support" team.

But like you said, "it may be bigger than anyone outside CB realises."

 

[Lucid1]

That can easily be resolved with basic automation. Given a decent CRM or support software, I could have it set up in a week's time. And that's not even my primary job. At least it would give models a little information to work with and ease the shock a bit.

With the revenue being raked in by CB, I do not understand why they don't just hire someone to set it up and take some weight off the already-exhausted "support" team.

But like you said, "it may be bigger than anyone outside CB realises."

I honestly don't think that further automation of the support process would be of any particular use at this point. Refinement of the process? Yes. Definitely.

CB is an American company, and is protected by Title 2257 statutes when the proper records are kept for age verification purposes, so it is laughable for CB to use a system that initiates automated banning based on a report for "looking too young". At the very least the reporting system should be setup to flag an account for review -before- a ban is issued. If CB is doing its due diligence checks under 2257 requirements before an account is allowed to broadcast and earn tokens, then they should be performing the same due diligence checks via a -manual review- prior to issuing an age related ban.

 

[Bking]

My queen was banned in November. She went to SC and is making way more money now than she did at CB after an entire year of streaming.

She recently added MFC and is already getting regulars there too.

Maybe it’s just luck, but her CB ban was a blessing in disguise.

Wow. Am so glad to hear this. Its Now time. To move and forget. Go where you are wanted.

 

[Bking]

The people posting here need to chill out and give support a week before tagging punker barbie and if they do they should post the resolution. A lot of these submit ID's and got banned are resolved in less than a day and yet you see them all the time posting here tagging punker barbie.

I beg to differ here. Waiting on normal situations changes nothing. I would be correct to picture Punker Barbie as a sweeper who collects Important documents from the bin and back to the desk. Documents that would otherwise have been lost. Waiting gets you an Automated reply. Tagging Punker Barbie often results in "We Made. a Mistake" kind of emails.

 

[cbhours]

I beg to differ here. Waiting on normal situations changes nothing. I would be correct to picture Punker Barbie as a sweeper who collects Important documents from the bin and back to the desk. Documents that would otherwise have been lost. Waiting gets you an Automated reply. Tagging Punker Barbie often results in "We Made. a Mistake" kind of emails.

Waiting will resolve the issue the vast majority of the time. All im saying is wait at least a week before posting here and maybe if it slows down enough they can take more time to address these special cases.

 

[ghostofsupporter]

Chaturbate runs a 24x7 365 days a year service. Nobody is gonna fuck around waiting a week that's just rediculous! Especially if its their only income.

 

[cbhours]

Chaturbate runs a 24x7 365 days a year service. Nobody is gonna fuck around waiting a week that's just rediculous! Especially if its their only income.

I don't see any evidence that tagging punker barbie accelerates resolution, some of the issues that were things like, I can't upload the ID they are asking for because the page is blocked from the ban still take just as long. I do not believe they are checking tickets that havent been replied to but I could be mistaken.

 

[GothicGirl]

I don't see any evidence that tagging punker barbie accelerates resolution, some of the issues that were things like, I can't upload the ID they are asking for because the page is blocked from the ban still take just as long. I do not believe they are checking tickets that havent been replied to but I could be mistaken.

Tagging punker barbie certainly helps with verification problems, there is a lot of cases when people would have never been accepted without the review of punker barbie, but with banned accounts doesn't seems to help at all they just respond with the automated message and punker barbie tells you that "they answered" when is just a copy paste with not explanation

 

[cbhours]

Tagging punker barbie certainly helps with verification problems, there is a lot of cases when people would have never been accepted without the review of punker barbie

can you show me examples of that? verification problems are usually resolved pretty quickly by regular support.

edit: im not saying I don't believe you, im just collecting information

 

[GothicGirl]

Well is mostly happens to venezuelans and colombians, colombians are rejected with DNI a lot idk why , in the case of venezuelans(we are not accpeted with DNI) they are almost always rejected with driver license when is a valid document, me and some friends waited for months for answer from support and they never gave a answer or validated the accounts until we posted here

so yes i'm not the only one, i know at least 5 cases

 

[GothicGirl]

official support doesn't work for practically anything, punker barbie is a godsend, but i guess there are things that are out of her hands or she doesn't have time to solve them

 

[cbhours]

Well is mostly happens to venezuelans and colombians, colombians are rejected with DNI a lot idk why , in the case of venezuelans(we are not accpeted with DNI) they are almost always rejected with driver license when is a valid document, me and some friends waited for months for answer from support and they never gave a answer or validated the accounts until we posted here

so yes i'm not the only one, i know at least 5 cases

whats DNI? the regular IDs? Yeah seems like they are a lot more picky about the quality of IDs lately. I wouldn't even bother sending anything to them less than flawless because once they start asking for drivers license or passport it does seem like a lot of support will just keep asking for that.

 

[melanieoncam]

Chaturbate runs a 24x7 365 days a year service. Nobody is gonna fuck around waiting a week that's just rediculous! Especially if its their only income.

That's exactly why I always recommend against working with Chaturbate. Not worth building up a fanbase and then losing income while you wait for them to unban (and possibly lose ALL your money you just worked for along with all the fans you built up).

Can you imagine any other contractor in any other business putting up with this bullshit? Yeah, come do the work for me. I may decide I don't like how you look (maybe you look too young even though I have proof you are an adult) or if anyone complains about you to me, I'll wait awhile and may or may not decide to pay you for your work.

Also the fact that no other site has these issues to this degree. It's ridiculous.

 

[GothicGirl]

whats DNI? the regular IDs? Yeah seems like they are a lot more picky about the quality of IDs lately. I wouldn't even bother sending anything to them less than flawless because once they start asking for drivers license or passport it does seem like a lot of support will just keep asking for that.

Yeas normal ids, sorry, DNI stands for Nacional Document of Identification

 

[roseflowers]

i don't know why thats there policy, i'd only be guessing. Perhaps they run everything by legal first? I have no idea why they don't state the initial reason for the ban immediately.

they should have a answer for all the account witch are banned , a diffrent reason not same email for everybody right?

Yeas normal ids, sorry, DNI stands for Nacional Document of Identification

all this with cb sucks…you lose you re money in one second in one week i saw here minimum 5 same automatic messages with permanent ban it sucks

 

[ghostofsupporter]

I remember the good old days, to join a camsite you had to provide a SCANNED copy of your i.d done on an actual scanner. Remember those?

I expect using a photo of an i.d is some of the problem when it come to getting verified

 

[CheeseMoon]

whats DNI? the regular IDs? Yeah seems like they are a lot more picky about the quality of IDs lately. I wouldn't even bother sending anything to them less than flawless because once they start asking for drivers license or passport it does seem like a lot of support will just keep asking for that.

DNI is the official, legal identification in a lot of south american countries. At the same time, a driver's license is unaacceptable as legal identification in many, many countries across the globe.
It works the same way in many places in Europe too. I.e. there is an official national ID document beside the passport, while a driver's license technically can't be (or shouldn't be) accepted as proof of identity. Over here (Europe) it just documents that you had driving lessons and passed a test.

In other words, CB dismisses legal identification and asks for an illegal one instead.

I find it funny that the US company Chaturbate tries to dictate what legal identification is, while simultaneously serving practically every nationality in the world.

 

[Lucid1]

DNI is the official, legal identification in a lot of south american countries. At the same time, a driver's license is unaacceptable as legal identification in many, many countries across the globe.
It works the same way in many places in Europe too. I.e. there is an official national ID document beside the passport, while a driver's license technically can't be (or shouldn't be) accepted as proof of identity. Over here (Europe) it just documents that you had driving lessons and passed a test.

In other words, CB dismisses legal identification and asks for an illegal one instead.

I find it funny that the US company Chaturbate tries to dictate what legal identification is, while simultaneously serving practically every nationality in the world.

None of this would be an issue if CB is doing its due diligence under 2257 requirements. If an actual human is inspecting the submitted identification, then once the identification is submitted, accepted and approved, then they should stand by the model if someone submits a "looks too young" claim using their reporting system. If a human is approving the account, then a human should be involved with a review before an age related ban is issued.

If its an issue with forged or altered documentation, then only CB is to blame if they are approving these documents and allowing a model to broadcast. But as we've seen in other threads here, there seems to be an issue with what CB considers "legal documentation" depending on which country the model is from. For example: CB allows a model from Colombia to broadcast after using a Cedula as their form of identification. But if a "looking too young" report is submitted, CB has been known to ask for a Passport to re-verify a models identity even after a Cedula was submitted and approved originally. So which is the accepted legal document for age verification purposes? A cedula, or a passport? It cannot, and should not be both. They are creating these problems themselves.

 

[cbhours]

But if a "looking too young" report is submitted, CB has been known to ask for a Passport to re-verify a models identity even after a Cedula was submitted and approved originally.

I don't think they are doing that anymore for "looking too young" (asking for another form of ID), I remember a few years back they were but from what i've seen now they just say to try again in 6 months.

 

[AmberCutie]

I don't think they are doing that anymore for "looking too young" (asking for another form of ID), I remember a few years back they were but from what i've seen now they just say to try again in 6 months.

Holy hell that sounds even worse.

 

[cbhours]

Holy hell that sounds even worse.

yeah its not pretty, maybe theres been compromises made and i just havent seen it? honestly i usually stop reading when someone says its for looking too young cause its just depressing.

 

[CheeseMoon]

So which is the accepted legal document for age verification purposes? A cedula, or a passport? It cannot, and should not be both. They are creating these problems themselves.

This is the crux of the matter, IMO. If a compulsory Cédula or DNI is the only identity card you will ever need to legally identify yourself in your country of residence, how can models satisfy CB's demand for alternative forms of identification? It's just dumb.

I don't think they are doing that anymore for "looking too young" (asking for another form of ID), I remember a few years back they were but from what i've seen now they just say to try again in 6 months.

If models are reported for being underage and CB already have proof that they aren't on file, why do they bother with the reports at all?

 

[AmberCutie]

If models are reported for being underage and CB already have proof that they aren't on file, why do they bother with the reports at all?

Back when punker was actually Shirley, I am pretty sure she posted some reply about how they always have to err on the side of caution or something.

Which still seems silly if they have their legal 2257 stuff set up properly.

 

[cbhours]

If models are reported for being underage and CB already have proof that they aren't on file, why do they bother with the reports at all?

Quote from a punker barbie post a while back

Chaturbate has always had a zero-tolerance policy for any underage use of the Chaturbate platform. Chaturbate has never been one for making public announcements regarding how stringent our age verification requirements are; however, with recent events surrounding PornHub, we wanted to address our age verification protocols.

Chaturbate not only requires all independent broadcasters to be age verified but also requires that users of the Chaturbate platform never engage in underage role play. In fact, we are proud of the fact that we are often criticized on public forums for our strict policy of terminating people from the CB platform for simply looking underage (despite having provided age verification).

Chaturbate enthusiastically (and overtly) cooperates with law enforcement whenever there is any alleged or suspected underage activity. When appropriate, Chaturbate also reports matters of concern to the National Center for Missing and Exploited Children.

Quote from: https://www.ambercutie.com/forums/threads/pornhub-and-pirated-content.38046/page-3#post-1082391

I think thats the only one i found that talks about it.

 

[Lucid1]

I don't think they are doing that anymore for "looking too young" (asking for another form of ID), I remember a few years back they were but from what i've seen now they just say to try again in 6 months

Indirectly, you are confirming the existence of the problem with this post. If CB is approving submitted identification documents and satisfying 2257 requirements, then any form of "looking too young" report should trigger a manual review of the submitted documentation, not an automated ban with an automated e-mail providing no useful information for the performer.

 

[cbhours]

Indirectly, you are confirming the existence of the problem with this post.

I think most people here would agree that its a problem but CB wants to be overly cautious about the situation. They clearly said "In fact, we are proud of the fact that we are often criticized on public forums for our strict policy of terminating people from the CB platform for simply looking underage (despite having provided age verification)." which I interpret as: if visa/mastercard/discover etc start banning cam sites it most certainly isn't going to be our fault!

 

[Lucid1]

I think most people here would agree that its a problem but CB wants to be overly cautious about the situation. They clearly said "In fact, we are proud of the fact that we are often criticized on public forums for our strict policy of terminating people from the CB platform for simply looking underage (despite having provided age verification)." which I interpret as: if visa/mastercard/discover etc start banning cam sites it most certainly isn't going to be our fault!

This isn't about CB being overly cautious because of fear of the big, bad payment processors. It's about the entire process and how models are being separated from their hard earned earnings because some random f*ckwad can make a report.

CB could still be "proud" and maintain it's proactive stance where age is concerned. They could simply manually review these cases before a ban is issued, instead of an automated ban with a laughable response e-mail.

Not that I would ever consider doing this, but I bet that just a few of us could hop on CB, target a young looking model and submit a few reports saying that she "looks too young" and get her banned in short order under this current system. That is complete BS and it needs to be changed.

 

[cbhours]

I think you are right, i don't know how many would be required but with enough numbers ur probably right but I think its probably a really bad idea to post that idea in a public forum.