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I cant find my cash out money in my payment method and still can't find my token in my account

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Aug 25, 2021
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I made a payout on Thursday so that I will receive it today on Tuesday,bt am surprised I can't find it in my Bitcoin wallet since a made a Bitcoin payment method,and still can't find my tokens in my account....what should I do?
 

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If you do not receive your payment today, please get in touch with the support via LiveChat, and my colleagues will provide you with a payment confirmation
 
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