Chaturbates shit email support system EXPOSED UNCENSORED

[Nicole]

Just wanted to say to Amber Cutie or anyone else here that maybe annoyed by this post, sorry for all the Chaturbate post but I think Chaturbate deserves all this posted below after what they did to me and my life and so many others and are still doing to them everyday.

I have still never got a valid response from them as to why I was or still banned and this is the way the deal with models that make them damn good money. I was a top model there and because I am young and cute, [19 years old] and there stupid automatic banning system is shit they have now decided to ignore me and not even respond to me which Shirley from Chaturbate has also clearly done here. I recommend anyone that is camming on Chaturbate to run now before this happens to you. I currently make more money anyways camming on other sites and you can also. This is only a little bit of emails toward the end after being banned more than 20 times for no reason. Here is the emails below but please read from the bottom up.





Type your response ABOVE THIS LINE to reply JUL 30, 2014 | 05:37PM PDT

Dear *******

I'm sorry, we're not able to help you on this matter. Is there anything else we can help with?
Thank you,
Customer Support

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Rate my reply JUL 30, 2014 | 05:33PM PDT

****** wrote:

still waiting a response as to why i am banned and how I can fix the issue??????????????????????????????????? 6 days now come on guys

Type your response ABOVE THIS LINE to reply JUL 27, 2014 | 05:29PM PDT

Dear *******

Thank you for reporting abuse. We appreciate your concern for your fellow chaturbaters! Please let us know if you encounter any further issues.
Thank you,
Customer Support

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Rate my reply JUL 26, 2014 | 04:53PM PDT

****** wrote:

been banned for over 24 hours again for the 28th time now for no reason what so ever and dont tell me i broke the terms or rules cause i didnt. PLEASE UNBAN ME AND TELL ME HOW TO STOP THIS AND WHATS CAUSING I. thank you

JUL 26, 2014 | 06:47PM PDT

Dear *******

As you may have noticed, your account with the Chaturbate live cam community has been terminated. This termination is due to suspected violation of our terms of service. Any tokens currently held in your account will be disbursed to you on our next payment date.
Thank you,
Customer Support

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Rate my reply JUL 26, 2014 | 06:39PM PDT

****** wrote:

Well your suspected is WRONG as I have not "violation terms of service"
as I was sleeping and didnt even have the cam on. I woke up turned on
chaturbate and was banned yet AGAIN for the 28th time.

Type your response ABOVE THIS LINE to reply JUL 26, 2014 | 06:35PM PDT

Dear *******

As you may have noticed, your account with the Chaturbate live cam community has been terminated. This termination is due to suspected violation of our terms of service. Any tokens currently held in your account will be disbursed to you on our next payment date.
Thank you,
Customer Support

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Rate my reply JUL 26, 2014 | 05:58PM PDT

****** wrote:

BANNED YET AGAIN FOR NO REASON 28 TIMES NOW IN A YEAR!!! WHY?????????????? PLEASE FIX AND STOP THIS FROM HAPPENING AGAIN.

Type your response ABOVE THIS LINE to reply JUL 25, 2014 | 08:12PM PDT

Dear *******

Please try again and let us know if your account continues to have problems.
I have escalated your account to my manager for his review.
Thank you,
Customer Support

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Rate my reply JUL 25, 2014 | 06:09PM PDT

****** replied:
Dont give me that copy and paste email response. Please answer my question.

"Yea till the 28th time? Come on why cant you
fix my account so it stops doing this? Fire whoever keeps doing this to
my account or something. WHATS IT GOING TO TAKE FOR THIS TO STOP
HAPPENING I ASK YOU FOR THE 27TH TIME?

" JUL 21, 2014 | 07:19PM PDT

Dear *******

Please try again and let us know if your account continues to have problems.
Thank you,
Chaturbate Support

JUL 21, 2014 | 06:58PM PDT

****** replied:
Yea till the 28th time? Come on why cant you fix my account so it stops doing this? Fire whoever keeps doing this to my account or something. WHATS IT GOING TO TAKE FOR THIS TO STOP HAPPENING I ASK YOU FOR THE 27TH TIME? JUL 20, 2014 | 09:07AM PDT

Dear *******

Please try again and let us know if your account continues to have problems.
Thank you,
Customer Support

JUL 20, 2014 | 07:41AM PDT

****** replied:
Ok here we go again 27th time now. BOTH OF US HAVE OUR IDS ON FILE AS ALWAYS SO WHY DO YOU KEEP DOING THIS OVER AND OVER AND OVER AND OVER. JUL 18, 2014 | 07:12AM PDT

****** replied:
ok but its happened 26 times and each time i am told the same thing so when it does happen again i will reply to this email and hope it stops at some point. JUL 18, 2014 | 08:54PM PDT

Dear *******

This should not happen again unless there is a violation of our terms of service.
Thank you,
Customer Support

JUL 18, 2014 | 06:11PM PDT

****** replied:
yes but this happens every week this is the 26 time. This is going to keep happening. How can you stop it from happening as I lost my whole night and show yet again for the 26th time in a year and this is going on every week and every week you dont answer my question as how you are going to fix this from happening again and it happens again and again and again and agaian. JUL 17, 2014 | 10:17AM PDT

Dear *******

Sorry for the misunderstanding both performers are now age verified and ready to earn tokens.
Thank you,
Chaturbate Support

JUL 17, 2014 | 08:30AM PDT

****** replied:
I want this to stop every single week you tell me this same stuff but again like the last 25 times you have done this to my account for NO REASON!!!!!!!!!!!!! How can we stop this because me and my guy are the only ones on my cam as always and you have our ID's like you have had for almost a year now. HOW DO WE GET THIS TO STOP HAPPENING LIKE I ASK YOU EVERY WEEK? PLEEEEEEASE JUL 17, 2014 | 08:26AM PDT

****** replied:
Me and my guy are the only ones ever on my cam and you have our ID's this is the 26 time I have been through this with you so whats the problem again???????????????????????????????????? JUL 17, 2014 | 08:06AM PDT

Dear *******

Our records show your age verification were removed for having others on cam.

Please note that if anyone else is going to appear on your cam, they must upload identification on your account also at http://chaturbate.com/accounts/age_verification/. Every account requires to have documentation of all the performers that will show on that cam, even though they already have their own account.
Thank you,
Chaturbate Support

JUL 17, 2014 | 07:48AM PDT

****** wrote:

This is 26 times now again cant accept tokens WHY EVERY SINGLE WEEK ALL
THE TIME WHY. MY ID'S AND HIS ID'S ARE ON FILE FOR THE 26 TIME. Please
help me I ask again and again and again to do something to stop this
from happening all the time. Thank You

There arent any restrictions on your account. Kindly try again.


On Mon, Jul 7, 2014 at 9:33 PM, ****** <******@hotmail.com> wrote:

Well it just did happen yet again and this is the 26th time. please fix and tell me how to stop this from happening

Date: Wed, 2 Jul 2014 10:01:48 -0800

Subject: Re: AGAIN this is 23 times now every week banned WHY?????????
From: Shirley@Chaturbate.com
To: ******@hotmail.com

It shouldn't happen again. If it does please email me. We apologize for the inconvenience.


On Tue, Jul 1, 2014 at 11:27 AM, ****** <******@hotmail.com> wrote:

****** and now after being disabled to accept tokens 2 times over the weekend yet again i am back working. How do we stop this and the banning all the time from happening for no reason? Please cause every week or other week it happens and support never gives a valid reason why this happens cause there is none. Thanks in advance

Date: Mon, 30 Jun 2014 13:59:10 -0800
Subject: Re: AGAIN this is 23 times now every week banned WHY?????????
From: Shirley@Chaturbate.com
To: ******@hotmail.com


To further assist please provide your username.


On Sat, Jun 28, 2014 at 1:00 AM, ****** <******@hotmail.com> wrote:

What is it going to take for this to stop happening? Again I cant accept tokens. PLEASE HELP ME SHIRLEY!

Type your response ABOVE THIS LINE to reply JUN 30, 2014 | 09:53AM PDT

Dear *******

Please ensure that you meet all terms & conditions. Please try again and let us know if your account continues to have problems.
Thank you,
Chaturbate Support

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Rate my reply JUN 29, 2014 | 10:31PM PDT

****** replied:
Tell me how to stop this from happening? This is 24 times now and 4 times in 2 weeks. This is not fair. JUN 28, 2014 | 09:24AM PDT

****** replied:
You keep sending me this but every week its the same BS please tell me what we have to do to stop this from happening again? 4 times in 2 weeks now and 24 times now this has happened in 8 months. PLEEEEASE tell me how to stop this from happening????? JUN 28, 2014 | 08:16AM PDT

Dear *******

Please try again and let us know if your account continues to have problems.
Thank you,
Customer Support

JUN 28, 2014 | 04:38AM PDT

****** wrote:

GOT ACCEPTED AND NOW NOT AGAIN THATS 4 TIMES IN 2 WEEKS! Why cant you fix this? I again cant accept tokens that 24 times in 8 months now.

Type your response ABOVE THIS LINE to reply JUN 23, 2014 | 11:04AM PDT

Dear *******

Please try again and let us know if your account continues to have problems.
Thank you,
Customer Support

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Rate my reply JUN 23, 2014 | 08:44AM PDT

****** replied:
Can you please explain to me why for not joking about the 20th time in 8 months I have been banned and lost 2 whole days of work? I would like to know so I can prevent this.

Me and my man ID's are both on file. Can you please check the account and make sure they both have no issues and this doesnt happen again? Thank you so much as Chaturbate is my livelihood. JUN 23, 2014 | 08:39AM PDT

Dear *******

Please try again and let us know if your account continues to have problems.
Thank you,
Chaturbate Support

JUN 22, 2014 | 09:34AM PDT

****** replied:
I am still waiting and losing money please x my all ID's are there and have been there for over 8 months now! PLEASE JUN 22, 2014 | 08:43AM PDT

****** replied:
You did this to my account 3 days ago and this is the second time this week and about the 20th time you have either done this or banned me for no reason in the last 8 months and I need this site to pay my bills and family. Please fix this and make sure this stops to happen every other week or day. JUN 22, 2014 | 08:39AM PDT

****** replied:
What are you talking about his ID is there and has been there for over 8 months go look again. JUN 22, 2014 | 08:32AM PDT

Dear *******

Your Age verification was removed for having others on camera. Please upload the Id of the 2nd male performer.
Thank you,
Customer Support

JUN 22, 2014 | 01:59AM PDT

****** replied:
Nope, in the middle of a show AGAIN and happened AGAIN now. Cant accept
tokens again. Why is this happening? You know I have been banned or this
has happened for no reason every time about 20 times now in 8 months. Please fix asap and get back to me. JUN 19, 2014 | 04:06PM PDT

Dear *******

Your account should work please try again and let us know if your account continues to have problems.
Thank you,
Customer Support

JUN 19, 2014 | 12:09PM PDT

****** replied:
his id's are already upload for the last 8 months also so why is there a problem and will there be another problem with his now? JUN 19, 2014 | 12:05PM PDT

Dear *******

Thank you for submitting the documents, your account is now age verified. Please note that if anyone else is going to appear on your cam, they must upload identification on your account also at http://chaturbate.com/accounts/age_verification/. Every account requires to have documentation of all the performers that will show on that cam, even though they already have their own account.
Thank you,
Customer Support

JUN 19, 2014 | 10:54AM PDT

****** replied:
Whats wrong with my account now its always something? Now it says my ID's are not valid when they are? JUN 04, 2014 | 01:59PM PDT

Dear *******

Please try again and let us know if your account continues to have problems.
Thank you,
Customer Support

JUN 04, 2014 | 05:33AM PDT

****** wrote:

Banned again pleeeeease help as I swear I did nothing wrong.
This message was sent to ******@hotmail.com in reference to Case #: 569703.






On Sun, May 18, 2014 at 7:49 AM, ****** <******@hotmail.com> wrote:

Shirley please help me my account is banned and dont know why and just keep getting this stupid copy and paste email back saying they "suspected violation of our terms of service"

I have a child to feed and need to get back on the site asap so can you please tell me how this is possible?

Thanks, ******



Type your response ABOVE THIS LINE to reply MAY 18, 2014 | 09:00AM PDT

Dear *******

As you may have noticed, your account with the Chaturbate live cam community has been terminated. This termination is due to suspected violation of our terms of service. Any tokens currently held in your account will be disbursed to you on our next payment date.
Thank you,
Chaturbate Support

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Rate my reply MAY 18, 2014 | 06:58PM PDT

****** wrote:

My account is banned and not sure why? We are very sorry for anythin that was done wrong so can you please unban us asap?

Thanks

 

[AllisonWilder]

If they gave out awards for beating a dead horse, you'd surely be taking home the top prize.

 

[GweenBlack]

"i am popular because i am 19 and cute"

beauty, why dont you move to MFC or Streamate? MOVE ON.

Creating new accounts in this forum won't help you. Contacting Chaturbate won't help you.

Bring your fanbase with you, build a new one. It is business after all, if you make a good money there, make good money at other sites! TA-DAAA!

Chaturbate's loss. Remember this is your job, this is your image and your face is your business, as your alias.

Use your brand wisely. Chaturbate is just intermediare move your ass up to another website.

 

[Worship Jaclyn]

Why on earth wouldn't someone just switch to a different website at this point? What is the point of all these posts? I don't understand.

 

[PearlSparkles]

Its pretty damn obvious chaturbate DONT want you on their site

I've seen all your posts...

MOVE ON! If you have such a big following, i'm sure they will follow you to your new site?

Chaturbate has a lot of successful models, they DONT ban for NO REASON.

You'd think after 2 or 3 times, you'd get frustrated and move on? 28 times... your beating the dead horse...its dead, won't come back

All these posts make me wanna....

 

[Jessi]

Chaturbate has crappy support and does shitty unethical things like banning models for no reason. We agree with you.

But they're not obligated to let you use their site. Its not something you have a "right" to, you agreed to their TOS in which they've outlined how their banning works and that they can do it as they see fit. Its shitty but you agreed to it and the only thing they owe you is your last paycheque.

These repetitive and entitled posts are making you look like a crazy person, and alienating you from a very useful and helpful community that you would benefit greatly from if you'd be smart and cut your losses and move the heck on.

 

[Carmita Bonita]

All this time spent making these frantic threads not to mention ignoring the very GOOD advice of the models on here could be spent doing something productive like say, signing up on a new cam site and just moving on.
I worked on CB for 2 years. They have a lot of issues. I agree. I ended up being resentful of it for multiple reasons. I quit and moved on. But honestly, is being belligerent and disgruntled supposed to make CB or anyone here want to help/listen at all?

 

[mutantdonut]

Another flow chart for ya
Click the upper left square for full screen

 

[KayleePond]

We're not responsible for your problems or what Chaturbate does. FFS just leave us alone.

 

[AnaVictoriaXO]

We're not responsible for your problems or what Chaturbate does. FFS just leave us alone.

Its hot when Kaylee gets sassy :teasing-whipyellow:

 

[Nicole]

Thanks for all your comments and support but as I said before I have moved on and been working on other sites making even more money now than I was making on Chaturbate.

I still feel a need to come here and blast these assholes as Shirley had the balls to come here 2 weeks after my begging post and post lies saying she answered me and told me why I was banned when in fact to this day she has not replied to me or told me why I was banned since the last banning which they have not unbanned. These pricks dont belong in business and everyone should run from them. I hate liars and scammers. Any job on earth you work at and work hard and do a good job cant just fire you for no reason at all and ignore you after you have worked there over a year and if they do they dont belong in business.

MODELS BEWARE OF CHATURBATE AND DONT WAIST YOUR TIME LIKE I DID. YOU CAN MAKE MORE MONEY ON OTHER SITES LIKE I AM NOW AND NOT HAVE THE BOTHER OF GETTING FUCKED OVER BY A BUNCH OF ASSHOLES.

 

[Worship Jaclyn]

You feel the need? Seriously? You are not doing any good for anyone by posting this shit every single day.

WE GET IT

 

[JimsX]

Thanks for all your comments and support but as I said before I have moved on and been working on other sites making even more money now than I was making on Chaturbate.

I still feel a need to come here and blast these assholes as Shirley had the balls to come here 2 weeks after my begging post and post lies saying she answered me and told me why I was banned when in fact to this day she has not replied to me or told me why I was banned since the last banning which they have not unbanned. These pricks dont belong in business and everyone should run from them. I hate liars and scammers. Any job on earth you work at and work hard and do a good job cant just fire you for no reason at all and ignore you after you have worked there over a year and if they do they dont belong in business.

MODELS BEWARE OF CHATURBATE AND DONT WAIST YOUR TIME LIKE I DID. YOU CAN MAKE MORE MONEY ON OTHER SITES LIKE I AM NOW AND NOT HAVE THE BOTHER OF GETTING FUCKED OVER BY A BUNCH OF ASSHOLES.

YET WE DO HAVE THE BOTHER OF READING YOUR ANNOYING WHINY POSTS EVERY FUCKING DAY, YOU ASSHOLE. FUCK. OFF.

 

[cutecouple]

Wow what a bunch of dick heads. After reading those emails back and forth they just stopped replying to you and unbanning you when it was there fault each time? WTF!!!

Me and my girlfriend were new models on Chaturbate and just closed our account and went to Streammate and Myfreecams after reading this site.

 

[cutecouple]

Thanks for all your comments and support but as I said before I have moved on and been working on other sites making even more money now than I was making on Chaturbate.

I still feel a need to come here and blast these assholes as Shirley had the balls to come here 2 weeks after my begging post and post lies saying she answered me and told me why I was banned when in fact to this day she has not replied to me or told me why I was banned since the last banning which they have not unbanned. These pricks dont belong in business and everyone should run from them. I hate liars and scammers. Any job on earth you work at and work hard and do a good job cant just fire you for no reason at all and ignore you after you have worked there over a year and if they do they dont belong in business.

MODELS BEWARE OF CHATURBATE AND DONT WAIST YOUR TIME LIKE I DID. YOU CAN MAKE MORE MONEY ON OTHER SITES LIKE I AM NOW AND NOT HAVE THE BOTHER OF GETTING FUCKED OVER BY A BUNCH OF ASSHOLES.

Wouldn't it be much easier for them to just reply and answer you as to why you were banned, then work with you to fix the problem? They don't sound very smart, just my 2 cents.

 

[Worship Jaclyn]

It's weird how the only people that ever add on to the Chaturbate bashing are people who just created their account that day. Weird weird stuff.
:evil:

 

[JimsX]

It's weird how the only people that ever add on to the Chaturbate bashing are people who just created their account that day. Weird weird stuff.
:evil:

Don't read into it too much. I am sure it's just a coincidence. :shhh:

 

[krukstyle]

I only briefly scanned the long long long list of correspondence outlined in your post, but if this is the way you interact with an essential "employer," I wouldn't be surprised if you encounter similar problems in the future. One thing I've learned as an independent contractor is that even though you might not have a "boss" per se, that maintaining a level of professionalism in work related matters can go a long way towards maximizing your potential success. If I was a customer service rep., and was reading emails full of CAPS, negativity, and "???????????????????," I wouldn't be in a rush to help you out either.

Remember, this isn't the cable company or supermarket where throwing a big fit might get you 6 months of free HBO or a new box of Cheerios. Your best bet is to learn from this experience, consider maintaining a higher level of professionalism (if camming is something you want to pursue as a career), and spend your energy doing something that will actually create positive outcomes for yourself and/or others.

 

[cutecouple]

It's weird how the only people that ever add on to the Chaturbate bashing are people who just created their account that day. Weird weird stuff.
:evil:

I got a pm today about this thread when we were online on chaurbate and thats why I came here and made an account and closed my Chaturbate account. You should do the same. Why support them? Plenty of cam sites out there.

 

[JimsX]

I want a bowl of Cheerios now.

 

[cutecouple]

I only briefly scanned the long long long list of correspondence outlined in your post, but if this is the way you interact with an essential "employer," I wouldn't be surprised if you encounter similar problems in the future. One thing I've learned as an independent contractor is that even though you might not have a "boss" per se, that maintaining a level of professionalism in work related matters can go a long way towards maximizing your potential success. If I was a customer service rep., and was reading emails full of CAPS, negativity, and "???????????????????," I wouldn't be in a rush to help you out either.

Remember, this isn't the cable company or supermarket where throwing a big fit might get you 6 months of free HBO or a new box of Cheerios. Your best bet is to learn from this experience, consider maintaining a higher level of professionalism (if camming is something you want to pursue as a career), and spend your energy doing something that will actually create positive outcomes for yourself and/or others.

She said the emails posted above were after 20 bans already so I understand why she would at this point be a little bit upset as I would be also.

 

[Worship Jaclyn]

Mhm that's great. Have fun with your girlfriend on MFC. They love that stuff over there! I usually quit my job when I get pmd about a rant on the fucking internet too. That's why I'm so successful!

But seriously guys, how long before this person gives up? Does this happen a lot?

 

[JimsX]

It's weird how the only people that ever add on to the Chaturbate bashing are people who just created their account that day. Weird weird stuff.
:evil:

I got a pm today about this thread when we were online on chaurbate and thats why I came here and made an account and closed my Chaturbate account. You should do the same. Why support them? Plenty of cam sites out there.

Quitting your job because of a random private message. That's pretty logical. You should totally sign up on MFC and then when you get banned for being on cam with your girlfriend, come here and make 12 whiny threads about how life is just so fucking unfair and you ain't gonna stand for it no more.

*No don't. Do none of the above.

 

[weirdbr]

Thanks for all your comments and support but as I said before I have moved on and been working on other sites making even more money now than I was making on Chaturbate.

It surely doesn't feel like you moved on. And whatever intentions you had of warning other people might not work once they search the forum and see how you have been coming in with multiple accounts and just complaining all the time - it looks like the behaviour of an obsessive person and that might raise the question of whether the issue is with CB.. Or with you.

 

[SaffronBurke]

Ya know what? I don't even feel bad. 90's country time.

 

[Leon_Omega]

Sooo let me get this straight:
You were banned from this forum because you would not let this one issue go, created multiple threads on the subject and became a general annoyance to the people on this forum. You made another account, which also got banned because you were doing the same thing. Amber said that she would be locking further threads on the subject.

And your response to this was to make a new account and do the same thing AGAIN?!

 

[nzhere]

MODELS BEWARE OF CHATURBATE AND DONT WAIST YOUR TIME LIKE I DID. YOU CAN MAKE MORE MONEY ON OTHER SITES LIKE I AM NOW AND NOT HAVE THE BOTHER OF GETTING FUCKED OVER BY A BUNCH OF ASSHOLES.

Please tell us your new site and your roomname.

 

[weirdbr]

Ya know what? I don't even feel bad. 90's country time.

Not a big fan of country.. But I'll cave in and give one contribution from the 90s...



(And yes, I do have their CDs .. On the same shelf that has Slipknot, Sonata Arctica .. And Shakira :lol: )

 

[Alexandra Cole]

The silly thing is that this batshit vitriol just confirms that Chaturbate made the right decision. And the sad thing is that anyone with a perfectly legitimate complaint or warning about the site is probably going to be ignored from now on.

'Nicole' - you should probably work on that anger management before it becomes court-ordered.

 

[TokenGesture]