FirstChoicePay is part of the "Choice Bank". The money that exceeded your 10k card limit is stored on a Choice Bank account. That account and all the accounts of other clients who don't have anything to do with FirstChoicePay, are frozen. I think regulatory authorities forced "Choice Bank" to stop their FirstChoicePay service by this way. That's why Choice Bank closed FirstChoicePay so fast. Now it's waiting until regulatory authorities say it's ok to do business again.