Totally fed up with support at Chaturbate

[AudriTwo]

Everyone else has serious issues with Chaturbate

Yet I am the only one who is constantly attacked

Maybe you should read other people's experiences before attacking me

Okay how about go to another cammsite if you hate CB so much?

 

[a_haze420]

Okay how about go to another cammsite if you hate CB so much?

I suggested this too and his answer was non-sense lol

 

[AudriTwo]

I suggested this too and his answer was non-sense lol

Lol typical OP. I'm also wondering if he ever contacted Shirley? @punker barbie have you heard from OP yet?

 

[JoleneBrody]

Well, you could write a polite word like "Do you have the purchase limits listed anywhere? Kinda flying blind here not knowing how many I can buy...", but you would probably just get a suspiciously automated run-around from them.

If you resigned yourself to that being the status quo at CB, then I guess you could just try when you wanted to buy some, then fume when your account got frozen with that stupid "unable to tip, please contact support" message. And if 3 or 4 days of infuriating back and forth emails isn't your cup of tea, could just come here and post a polite line on punkerbarbie's profile page, which is now fully staffed with well meaning volunteers.

chaturbate sucks balls

Is this what's happening to you OP? @Shy Cam Guy

 

[a_haze420]

Lol typical OP. I'm also wondering if he ever contacted Shirley? @punker barbie have you heard from OP yet?

I know for sure multiple people have mentioned her but whether or not he actually contact her who knows lol.

 

[Deleted member 36060]

I only have one 'issue' with CB.
People that don't know how to upload gifs within the proper dimension limits (250x80)

Le Sigh.

 

[Dan Epstein]

Just for the sake of comparison, I have a flight next week and I'm totally pissed off at the airline company that doesn't let me cut a deal directly with the pilot
I had nothing short of the best experience every time I worked with Shirley and her people by the way. Can we sigh now?

 

[OldHippy]

In my experience in the service industry you do everything possible to make a customer happy. However there comes a point when you realise no matter what you do, the customer will not be happy or try to be reasonable. It is at that point that you tell the customer to go elsewhere for everyone's sanity...

One can only hope that after numerous people have told someone that they are a infliction on the human race, they might take a moment to reflect on their own behaviour.

 

[Lelo1]

Well, you could write a polite word like "Do you have the purchase limits listed anywhere? Kinda flying blind here not knowing how many I can buy...", but you would probably just get a suspiciously automated run-around from them.

If you resigned yourself to that being the status quo at CB, then I guess you could just try when you wanted to buy some, then fume when your account got frozen with that stupid "unable to tip, please contact support" message. And if 3 or 4 days of infuriating back and forth emails isn't your cup of tea, could just come here and post a polite line on punkerbarbie's profile page, which is now fully staffed with well meaning volunteers.

That sounds like a fraud alert is getting triggered at the payment processing level. This could be triggered by the billing service, payment processor, payment gateway, PSP, Finical Network, and the Finical Insulation involved on both ends of the transactions.

And guess what, none of those companies are going to explain when or why they trigger an alert. They won't even tell you if it's a fraud alert. All CBBill can tell CB is if a transaction is approved or not. No explanation why.

For a retailer, Your basically waiting to see if the funds get released, or canceled, or declined, or reversed. Until that happens you really can't do anything about it. And often that process result in a manual process that works up and down the chain to zero out the transaction. (which often takes 3 or 4 days)

 

[justjoinedtopost]

That sounds like a fraud alert is getting triggered at the payment processing level. This could be triggered by the billing service, payment processor, payment gateway, PSP, Finical Network, and the Finical Insulation involved on both ends of the transactions.

And guess what, none of those companies are going to explain when or why they trigger an alert. They won't even tell you if it's a fraud alert. All CBBill can tell CB is if a transaction is approved or not. No explanation why.

For a retailer, Your basically waiting to see if the funds get released, or canceled, or declined, or reversed. Until that happens you really can't do anything about it. And often that process result in a manual process that works up and down the chain to zero out the transaction. (which often takes 3 or 4 days)

Maybe.

At any rate, CB seems uniquely unfit to handle such complexities. What I went through there, I have not experienced on any other camsite (same processors too, Epoch/CCbill). Do they scrutinize CB transactions more?

And how was I able to buy tokens, have the money charged to my card and the tokens in my account, then have the account frozen, and after the fact have CB reverse the transaction because I was "over limit"? Limits, I might add, that CB was unwilling/unable to clearly define. This is some next-level clusterfuckery if you ask me.



Something else I have been biting my tongue about for a while now, simply for fear of offending anyone...consider:

• The complete despair and desperation exhibited by many who have been permanently banned from CB
• The almost Stockholm Syndrome levels of gratitude shown by people who have managed to have their problems at CB resolved
• The way many CB users seem blind to the possibility of even considering going to another camsite, a life outside of CB
• The zeal with which many CB adherents defend the site

I don't want to sound like a conspiracy theorist and suggest that they are putting subliminal messages in the gay-bestiality cartoon porn ads there, but I am starting to pick up a real Heavens Gate vibe .

 

[yummybrownfox]

Something else I have been biting my tongue about for a while now, simply for fear of offending anyone...consider:

• The complete despair and desperation exhibited by many who have been permanently banned from CB
• The almost Stockholm Syndrome levels of gratitude shown by people who have managed to have their problems at CB resolved
• The way many CB users seem blind to the possibility of even considering going to another camsite, a life outside of CB
• The zeal with which many CB adherents defend the site

OMG, well said! Glad it's not just me who feels this way.....

 

[Lelo1]

CB seems uniquely unfit to handle such complexities. What I went through there, I have not experienced on any other camsite (same processors too, Epoch/CCbill). Do they scrutinize CB transactions more?

This is like there are two ATM from a bank. And for some reason your card gets declined at one ATM more then the other. If you want to know why this is, you need to call the owner of the ATM (Epoch) and more importantly you need to call your financial institution.

CB has 0 control over what or how these credit card processors work. What CB can do is except more payment processors. And right now they're excepting way more then a typical adult website. They have multiple credit card payment processors, paypal, wire transfer, bitcoin, referral.

And how was I able to buy tokens, have the money charged to my card and the tokens in my account, then have the account frozen, and after the fact have CB reverse the transaction because I was "over limit"? Limits, I might add, that CB was unwilling/unable to clearly define.

some times the payment chain pauses a transaction. Your stuck waiting to see if they really did give you the money or not. More importantly, your stuck waiting to see if they meant to do what ever they did.

It's like chess, where it's not your turn till the other person lets go of the peace.

Your stuck waiting for the payment chain to figure it out, and fix it. And yes, it's 3 different companies all talking to each other, and yes it take like 3 or 4 days to fix.

And this doesn't just happen with CB. it happens with every.

 

[justjoinedtopost]

This is like there are two ATM from a bank. And for some reason your card gets declined at one ATM more then the other. If you want to know why this is, you need to call the owner of the ATM (Epoch) and more importantly you need to call your financial institution.

You lost me here. Never had my card declined at an ATM.

CB has 0 control over what or how these credit card processors work. What CB can do is except more payment processors. And right now they're excepting way more then a typical adult website. They have multiple credit card payment processors, paypal, wire transfer, bitcoin, referral.

some times the payment chain pauses a transaction. Your stuck waiting to see if they really did give you the money or not. More importantly, your stuck waiting to see if they meant to do what ever they did.

It's like chess, where it's not your turn till the other person lets go of the peace.

Your stuck waiting for the payment chain to figure it out, and fix it. And yes, it's 3 different companies all talking to each other, and yes it take like 3 or 4 days to fix.

Blah. Blah. Blah.

I've got MFC pulled up in another window. I click my account. Now I click "Purchase Limit". Hey, what the fuck do you know! It is showing me exactly how many tokens I can buy per day! Holy goddamn shit! Imagine that!

Trying to get that info out of CB support, I may as well have been trying to shit my own wisdom teeth out.

And this doesn't just happen with CB. it happens with every.

Had it happen once on two other websites. Was nothing like the troubles with CB. Not even close.

Where are the profile pages here on ACF where I can go have a chuckle at the support requests spilling over from other websites?

This isn't chess. It is incestuous, questionably-aged, third-world-scamming pee-and-scat degeneracy, all incompetently masquerading as inspiration for Broadway shows.

 

[Emberblaze]

Maybe.

At any rate, CB seems uniquely unfit to handle such complexities. What I went through there, I have not experienced on any other camsite (same processors too, Epoch/CCbill). Do they scrutinize CB transactions more?

And how was I able to buy tokens, have the money charged to my card and the tokens in my account, then have the account frozen, and after the fact have CB reverse the transaction because I was "over limit"? Limits, I might add, that CB was unwilling/unable to clearly define. This is some next-level clusterfuckery if you ask me.



Something else I have been biting my tongue about for a while now, simply for fear of offending anyone...consider:

• The complete despair and desperation exhibited by many who have been permanently banned from CB
• The almost Stockholm Syndrome levels of gratitude shown by people who have managed to have their problems at CB resolved
• The way many CB users seem blind to the possibility of even considering going to another camsite, a life outside of CB
• The zeal with which many CB adherents defend the site

I don't want to sound like a conspiracy theorist and suggest that they are putting subliminal messages in the gay-bestiality cartoon porn ads there, but I am starting to pick up a real Heavens Gate vibe .

If the OP had of been anywhere near this concise explaining his problem we would have been far more helpful.

Instead he spoke in riddles and told us he couldn't tell us what was wrong because CB spies may be watching.

We all know chaturbate support sucks (except punker barbie of course) BUT know what else sucks? An OP incapable of using their words to explain to us what the problem is.

 

[justjoinedtopost]

If the OP had of been anywhere near this concise explaining his problem we would have been far more helpful.

Instead he spoke in riddles and told us he couldn't tell us what was wrong because CB spies may be watching.

We all know chaturbate support sucks (except punker barbie of course) BUT know what else sucks? An OP incapable of using their words to explain to us what the problem is.

Well, OP is a slightly deranged troll, there's not much doubt about that. But this isn't about him anymore.

 

[Emberblaze]

Well, OP is a slightly deranged troll, there's not much doubt about that. But this isn't about him anymore.

Fair lol.

 

[Shy Cam Guy]

In my experience in the service industry you do everything possible to make a customer happy. However there comes a point when you realise no matter what you do, the customer will not be happy or try to be reasonable. It is at that point that you tell the customer to go elsewhere for everyone's sanity...

One can only hope that after numerous people have told someone that they are a infliction on the human race, they might take a moment to reflect on their own behaviour.

So everyone thinks my issue is unreasonable. That CB get in the way of people paying models and ignore support requests.

And we are expected to contact someone here which is a privacy breach.

They have ruined my model acquaintance's Christmas with their stupid restrictions which get in the way of paying her and seeing her when we want to meet.

What right does a site have to control those things

Why does everyone ignore my serious issue and support CB

 

[Dan Epstein]

Cabrón.....

 

[a_haze420]

So everyone thinks my issue is unreasonable. That CB get in the way of people paying models and ignore support requests.

And we are expected to contact someone here which is a privacy breach.

They have ruined my model acquaintance's Christmas with their stupid restrictions which get in the way of paying her and seeing her when we want to meet.

What right does a site have to control those things

Why does everyone ignore my serious issue and support CB

No one knows what your issue is because you won't say what it is.

I promise contacting @punker barbie is not a breach of privacy in ANYWAY she is the CB rep on this site and will happily help you if you just CONTACT HER.

we aren't ignoring shit we have told you over and over and over what to do. We aren't even supporting CB in anyway just telling you the best course to take if you have a problem.

If you "can't pay her or see her" it sounds like you are banned. Therefore you need to contact who we have stated to contact to get help. You are the only one preventing yourself from getting help. And yes they have a right to control what happens on their site. You and the model both agree to the site terms and conditions. IF YOU HAVE A PROBLEM CONTACT WHO WEVE STATED MULTIPLE TIMES. POSTING HERE IS NOT CHANGING ANYTHING.

They do not get in the way of paying models unless the user is banned. Yes they take a cut but so do all cam sites.

If you hate CB so much... DONT FUCKING USE IT DUDE. pay her on another site or an Indy payment method.

I have tried to be nice bit you just don't listen dude.

 

[Dan Epstein]

" get in the way of paying her and seeing her when we want to meet."
Ahmmm, you made this pretty self explanatory, as perhaps the destination of your odyssey is slightly, but only just slightly, misguided.
Feliz Navidad tio.

 

[AudriTwo]

let me get this straight. you didn't do what we suggested to help with your issue? because of a "privacy issue"? you are aware she can email her personally with an actual chaturbate.com email. if that will make you more comfortable.

I don't understand op. what's the purpose of complaining if you aren't going to make sure you did everything on your end that can solve your issue. unless you just want the drama...

or to score white knight points and show what a great guy you are. this poor camgirl's, that you are a high tipper of, christmas is ruined because you can't tip her.like that's not your responsibility, and if you really wanted to solve this you would of message shirley like we suggested.

you are aware if you messaged her sooner, you could of tipped you fav cambb before the last payout before christmas...

 

[WickedTouch]

let me get this straight. you didn't do what we suggested to help with your issue? because of a "privacy issue"? you are aware she can email her personally with an actual chaturbate.com email. if that will make you more comfortable.

I don't understand op. what's the purpose of complaining if you aren't going to make sure you did everything on your end that can solve your issue. unless you just want the drama...

I think you have hit the nail on the head.

I have a theory on this guy and I'll add that my thinking was jogged by something a friend said a few weeks ago (she is a psych major) and it makes a lot more sense than I at first thought.

In each of the OP's previous threads, the end result is a train wreck. In each scenario, he asks for help, people suggest lots of methods by which he can resolve his problem and he stubbornly avoids acting on this advice until other posters get fed up with him and the drama. Same result every time.

I am convinced this guy is playing out a type of sympathy/empathy/attention fetish. Each time he is given good advice he steadfastly avoids acting on it... as to do this would mean the resolution of his problem and the subsequent end to any attention and sympathy he garnered within the thread. He therefore is compelled by his fetish to play out each thread for as long as he can, in order to accumulate as much attention as possible. In my opinion, I don't even believe that his "problems" are real... it's all in his head!

Joyeux Noël !

 

[Shy Cam Guy]

let me get this straight. you didn't do what we suggested to help with your issue? because of a "privacy issue"? you are aware she can email her personally with an actual chaturbate.com email. if that will make you more comfortable.

I don't understand op. what's the purpose of complaining if you aren't going to make sure you did everything on your end that can solve your issue. unless you just want the drama...

or to score white knight points and show what a great guy you are. this poor camgirl's, that you are a high tipper of, christmas is ruined because you can't tip her.like that's not your responsibility, and if you really wanted to solve this you would of message shirley like we suggested.

you are aware if you messaged her sooner, you could of tipped you fav cambb before the last payout before christmas...

Oh f off Audri
You are boring and Always ignore what I say
You don't even read what I say. None of you do
This has gone on for months and CB keep refusing to fix the issue.

They do not care about models or users, just their own stupid rules.

 

[a_haze420]

Oh f off Audri
You are boring and Always ignore what I say
You don't even read what I say. None of you do
This has gone on for months and CB keep refusing to fix the issue.

They do not care about models or users, just their own stupid rules.

Read my post. Contact Shirley. Solve your problem. End of story.

 

[a_haze420]

No one knows what your issue is because you won't say what it is.

I promise contacting @punker barbie is not a breach of privacy in ANYWAY she is the CB rep on this site and will happily help you if you just CONTACT HER.

we aren't ignoring shit we have told you over and over and over what to do. We aren't even supporting CB in anyway just telling you the best course to take if you have a problem.

If you "can't pay her or see her" it sounds like you are banned. Therefore you need to contact who we have stated to contact to get help. You are the only one preventing yourself from getting help. And yes they have a right to control what happens on their site. You and the model both agree to the site terms and conditions. IF YOU HAVE A PROBLEM CONTACT WHO WEVE STATED MULTIPLE TIMES. POSTING HERE IS NOT CHANGING ANYTHING.

They do not get in the way of paying models unless the user is banned. Yes they take a cut but so do all cam sites.

If you hate CB so much... DONT FUCKING USE IT DUDE. pay her on another site or an Indy payment method.

I have tried to be nice bit you just don't listen dude.

 

[OldHippy]

I have sent you a private message, @Shy Cam Guy. If you will reply, I can speak to Support and see what can be done to help you. For token purchases, Chaturbate accepts bank transfer, wire transfer, credit card/debit card, bitcoin, PayPal through Epoch and even cashiers checks/money orders by mail. So there should be a way for us to work out tokens purchases for you if your account is in good standing.

I feel bad for Shirley for posting this quote. I am so sorry...

It is obvious that this guy is just a troll who had no interest in actually having this issue sorted out. If the whole thing is just not made up....

 

[OldHippy]

As such I am raising this issue here. It is a broader issue in the industry that the Cam sites and support are sometimes and often arrogant and rude and have serious attittude problems

As far as I can make out, many of them seem like petty control freaks

The real issue is the attitude of the company and some other Cam sites who seem to like making rules

Have you ever considered that just maybe you are the issue...

 

[ExcellaExe]

...well, this is a hot mess of a thread.

 

[justjoinedtopost]

I think you have hit the nail on the head.

I have a theory on this guy and I'll add that my thinking was jogged by something a friend said a few weeks ago (she is a psych major) and it makes a lot more sense than I at first thought.

In each of the OP's previous threads, the end result is a train wreck. In each scenario, he asks for help, people suggest lots of methods by which he can resolve his problem and he stubbornly avoids acting on this advice until other posters get fed up with him and the drama. Same result every time.

I am convinced this guy is playing out a type of sympathy/empathy/attention fetish. Each time he is given good advice he steadfastly avoids acting on it... as to do this would mean the resolution of his problem and the subsequent end to any attention and sympathy he garnered within the thread. He therefore is compelled by his fetish to play out each thread for as long as he can, in order to accumulate as much attention as possible. In my opinion, I don't even believe that his "problems" are real... it's all in his head!

Joyeux Noël !

I think the answer here may be to have someone standing by, at the ready with a Haldol injection anytime OP heads for his keyboard.
If for some reason that solution is impractical, I'd like someone standing by to give me one before his threads make it to page 2.

 

[AmberCutie]

OP we're all sick of your shit.

Locked. Doghoused. You can read but can't waste any of our time with replies anymore. You can't even contact Shirley here anymore but you never intended to anyway due to some malfunction in your tin foil hat.

Merry Christmas.