Streamate question/answer and general information

[Deleted member 8603]

It would be nice to have threads for everyone that can't get into model's only to get information on how to cam on Streamate more effectively.
So here we are!
Share any information about camming on Streamate.com or ask questions related to camming on SM here!

Important links of note:

https://www.camgirlwiki.com/wiki/Streamate <this wiki has tons of info from wonderful women on this forum, please read it thoroughly!
https://twitter.com/StreamateModels <this is Vanessa, the in house recruiter. You should, if at all possible, sign up under her if you can. She isn't a studio, and doesn't take any money from you.
http://streamaterecruiting.com/ <This is the site that Vanessa uses to recruit. Use the form there to sign up. It is NOT a studio and is the same as joining directly from streamate.com, except Vanessa can answer questions in a pinch if you've exhausted all other avenues and still need a question answered.

Models, please add anything of note and feel free to ask questions!

 

[GothHostess]

I know this won't happen since it's been asked a million times but I just wanna also add my request to approve when people want to start a private. I just missed out on an exclusive with a really good regular of mine who usually gets looooong shows because a random dude who turned out to be really pushy and demanding took me private.

 

[Catalina SM]

I don't have the new activity feed available yet, but I am opted in for new features. Is this just slow rolling out to some models or should I contact support?

It's a slow roll, but if you'd like to test it out, you can email support and ask them to enable it on your account.

 

[Trixxi_Love]

I know this won't happen since it's been asked a million times but I just wanna also add my request to approve when people want to start a private. I just missed out on an exclusive with a really good regular of mine who usually gets looooong shows because a random dude who turned out to be really pushy and demanding took me private.

I have also experienced the same situation several times!

 

[Deleted member 52557]

It's a slow roll, but if you'd like to test it out, you can email support and ask them to enable it on your account.

I see. I heard other models talking like it's a new feature, not a beta feature. Thank you.

 

[GothHostess]

Do we get penalized in any way if we press the "stop show" button during a private? I never normally do it, but for some reason I've had more pushy customers than usual lately, so I finally pressed it for the first time yesterday.

 

[GoddessKaeli]

Do we get penalized in any way if we press the "stop show" button during a private? I never normally do it, but for some reason I've had more pushy customers than usual lately, so I finally pressed it for the first time yesterday.

Nope! As long as it's not a block session you can end the show, kick or block the member. No penalty whatsoever as I very frequently do all of those lol. I don't put up with bullshit, even if they are paying.

 

[GothHostess]

Nope! As long as it's not a block session you can end the show, kick or block the member. No penalty whatsoever as I very frequently do all of those lol. I don't put up with bullshit, even if they are paying.

Ahhhh brilliant, thank you! I don't feel like any of the bullshit customers are worth the time/money, so this is a game changer.

 

[thinkinboutit]

I still can't correct my Lush settings
I have cleared all my cookies/cache and logged in and out of SM. The settings are jumbled up (look in the second collumn) and after trying to fix them, I cannot save because the button is greyed out. Is anyone else having this issue?

 

[KayleeGraves]

I still can't correct my Lush settings

There's a handful of different things to try out in the meantime, if you have a ticket open with Support and they haven't been quick to respond back.
I've had some problems with Lovense Connect + SMConnect in the past (but not this specific glitch) and here are some of the things I tried:

• full restart of mobile phone and computer
• clear cache/cookies on browser
• try a different browser and/or device
• uninstall/reinstall the Lovense Connect app, which should also unpair the QRcode Account on SMConnect so that it can be added fresh
• make sure you're on the same wifi network as your computer (especially if you're used to using a VPN)
• try re-naming your toy in the app to see if that updates in SMConnect, or if nothing changes at all
• test the toy in Lovense Remote app too to confirm that it functions properly there. If there are any updates to the firmware for your toy, they should automatically happen there.
• Reach out to Lovense's support team too and explain the things you've tried. No guarantees that they'll be able to solve the problem right away because their team didn't develop the software that SMConnect uses in conjuction with Lovense Connect.
  (The biggest tech issue I had was essentially resolved by the Lovense developers tho . They were able to test the bug on their end and work with SMConnect's team to update the firmware, so it's always worth a shot talking to Lovense too)

 

[ElektraDivine]

Why has there been an increase in members asking to meet up? I keep getting asked for my location and when I tell people we can't give out personal details/meet up they're disagreeing with me and telling me the website says otherwise? Here's one from just now



He said he was on Live HD Cams - do they have some incorrect marketing material?

 

[KayleeGraves]

He said he was on Live HD Cams - do they have some incorrect marketing material?

Live HD Cams is the new rebranding of PornHub Live. I haven't seen any ads for it out in the wild so I can't speak on what kind of tactics they're using, but I'd assume the guys are clicking through the "Models Nearby" link and just making assumptions

 

[ElektraDivine]

@KayleeGraves that makes sense, although seems like it's a bit pointless as surely is just blurring the lines between camming and escorting?

 

[Catalina SM]

Why has there been an increase in members asking to meet up? I keep getting asked for my location and when I tell people we can't give out personal details/meet up they're disagreeing with me and telling me the website says otherwise? Here's one from just now

View attachment 88460

He said he was on Live HD Cams - do they have some incorrect marketing material?

We do not provide any such info to customers anywhere on our whitelabels or black labels. It is possible that they come from dating sites adds, and that's why he was confused.

 

[MillyNoelle]

I can't reach Streamatemodels.com... It's just loading and then "webpage can not be reached". Is this happening for all?

 

[Catalina SM]

I can't reach Streamatemodels.com... It's just loading and then "webpage can not be reached". Is this happening for all?

That was an outage on our end. It was resolved since then.

 

[AlissaRyan]

Hey everyone, did anyone get their bonus from the contest today but not their actual pay? I got my first pay last on June 4th so assumed I would be paid for last week at the end of this week, but only bonus was issued.

 

[thinkinboutit]

Today a customer told me the site says my tip vibe is "disabled in premium chat" .
I've had lots of members tip me in private/exclusive... Including several after this customer left. My lush is definitely working!

Why would SM discourage customers from tipping? I'm assuming this person was either BS-ing or mistaken.
@Catalina SM would any of the white labels say something like this?

 

[SMuser69]

Today a customer told me the site says my tip vibe is "disabled in premium chat" .
I've had lots of members tip me in private/exclusive... Including several after this customer left. My lush is definitely working!

Why would SM discourage customers from tipping? I'm assuming this person was either BS-ing or mistaken.
@Catalina SM would any of the white labels say something like this?

Not sure about normal privates but the tip buttons sometimes don't appear in exclusive block sessions it's been like that for over a year now. Normal exclusive don't have this issue. Was the person in a block with you?

 

[thinkinboutit]

Not sure about normal privates but the tip buttons sometimes don't appear in exclusive block sessions it's been like that for over a year now. Normal exclusive don't have this issue. Was the person in a block with you?

No, it wasn't a block. Just exclusive.
People have tipped me during block sessions before. Very odd that the button would disappear sometimes.

 

[Catalina SM]

Today a customer told me the site says my tip vibe is "disabled in premium chat" .
I've had lots of members tip me in private/exclusive... Including several after this customer left. My lush is definitely working!

Why would SM discourage customers from tipping? I'm assuming this person was either BS-ing or mistaken.
@Catalina SM would any of the white labels say something like this?

It's in no one's advantage to discourage customers from spending as much as they want to. The icon indicating that the toy is connected is being shown on the member's end. If they see it otherwise, they should get in touch with our customer support or file a report to investigate.

 

[Belinda07]

Hello theres anything wrong i cant open my performer account in few days.and theres no any response to all my emails in support..

 

[sweetie19]

has anyone seen your snapshots been taken and video record on show and its posted on google or other website?
as if u work on bongacams your snapshots will be seen everywhere on google search , does streamate work the same?

 

[AlissaRyan]

has anyone seen your snapshots been taken and video record on show and its posted on google or other website?
as if u work on bongacams your snapshots will be seen everywhere on google search , does streamate work the same?

I just found 2 recordings of my shows posted on what appears to be sister sites of Streamate with a description and tags like it’s an ad for me, with a link to my Streamate profile and all. 25k views and of course no comments are allowed so I can’t even plug my Onlyfans. I’m super upset and emailing Liz about taking them down, as soon as I saw they took away any ability to promote yourself I was like “ah yes. Definitely Streamate’s doing” lol.

 

[sweetie19]

I just found 2 recordings of my shows posted on what appears to be sister sites of Streamate with a description and tags like it’s an ad for me, with a link to my Streamate profile and all. 25k views and of course no comments are allowed so I can’t even plug my Onlyfans. I’m super upset and emailing Liz about taking them down, as soon as I saw they took away any ability to promote yourself I was like “ah yes. Definitely Streamate’s doing” lol.

what site is that? I might find mine too, really hate this happens every time.

 

[AlissaRyan]

what site is that? I might find mine too, really hate this happens every time.

Liveviolet.net and webcamfucker.com

 

[Whatman]

When a member requests to take you exclusive, does the notification show the name of the member?

 

[thinkinboutit]

@Whatman Yes

 

[sweetie19]

where can I find my snapshots while I go live on streamate ? I neither open the main page nor see any other models
where will it be saved?
will it dissapear when im offline?

 

[sweetie19]

hi models, how much do u charge for pvt and excl show on there and the hours you work?
I do $3.24 and $4.24 is it expensive or average price?

 

[Violet Dawn]

hi models, how much do u charge for pvt and excl show on there and the hours you work?
I do $3.24 and $4.24 is it expensive or average price?

That's pretty low.

I personally charge 4.49 and 5.49 and I still think it's pretty low and that I should raise them.