AmberCutie's Forum
An adult community for cam models and members to discuss all the things!
So stressed. Chaturbate Account Suddenly Terminated-Banned, with 11 thousand tokens. Please Help.
- Thread starter DreamyLana
- Start date
-
** WARNING - ACF CONTAINS ADULT CONTENT **Only persons aged 18 or over may read or post to the forums, without regard to whether an adult actually owns the registration or parental/guardian permission. AmberCutie's Forum (ACF) is for use by adults only and contains adult content. By continuing to use this site you are confirming that you are at least 18 years of age.
- Status
F
Frustrated
Guest
Dreamylana, I see that your account was unbanned. I'm happy it could apparently be resolved. Were you given any explanation why your account was banned? When my account was banned Shirley could help me with it getting unbanned again, my money was cashed out to me but I was not given an explanation why my account was banned in the first place. And yes, I asked more than once for an explanation.
It seems to me that there is a conflict between automated banning processes and manual processes at chaturbate. Apparently the automated processes have a higher priority over anything done manually. The age verification is an example. The age verification itself looks like a manual process, while a report by a user about a girl looking underage and the account getting banned is automated.
CB support seems to have their hands full with repairing the mistakes the automated processes make. This seems like a non ideal situation. I'm sure if they would NOT automatically just ban, wait for a complaint and then look into the matter manually but instead get in contact with the broadcaster after a report goes in but BEFORE the account is banned, this would be a better way to use the limited resources at support and actually even save them time. Not to mention a higher satisfaction among the broadcasters.
It seems to me that there is a conflict between automated banning processes and manual processes at chaturbate. Apparently the automated processes have a higher priority over anything done manually. The age verification is an example. The age verification itself looks like a manual process, while a report by a user about a girl looking underage and the account getting banned is automated.
CB support seems to have their hands full with repairing the mistakes the automated processes make. This seems like a non ideal situation. I'm sure if they would NOT automatically just ban, wait for a complaint and then look into the matter manually but instead get in contact with the broadcaster after a report goes in but BEFORE the account is banned, this would be a better way to use the limited resources at support and actually even save them time. Not to mention a higher satisfaction among the broadcasters.
They probably need to require actually having an account and be logged in to report abuse. Right now anyone can report and I'm sure people are trolling hard. Even youtube makes it harder to report and they still have similar issues.
I didn't say there was no need for a captcha as well. I just saying having an account just to see the option in the first place would be a logical first step. There's room for plenty of small stop gaps to reduce trolling of the function.
Thank you all for being so supportive. It goes a long way.
Update. I want to commend Shirley(punkerbarbie) For solving my problem quickly, including a compensation for the lost time and reduced sense of security. I cashed my tokens and I will keep you all updated on how things develop. I hope I will be able to work on Chaturbate for a long time, incident free.
Update. I want to commend Shirley(punkerbarbie) For solving my problem quickly, including a compensation for the lost time and reduced sense of security. I cashed my tokens and I will keep you all updated on how things develop. I hope I will be able to work on Chaturbate for a long time, incident free.
A second update: Today I received the payment in full.
Thanks again everyone for your support and thanks again to Shirley for fixing the problem.
Thanks again everyone for your support and thanks again to Shirley for fixing the problem.
F
Frustrated
Guest
It's so.confusing what their policies even are. On one hand you have models banned left and right for age issues or whatnot that couldn't have been properly investigated. On the other you have models doing straight up fraud and offline payment pushing that have to get reported literally hundreds of times to get banned.
There's no protections or systems set up for either models or customers. And the response system is awful.
I reported a model that I know has been reported multiple multiple times for selling scam shows offline. He does it verbally like everyone does now and for months the customer service response was that his chat logs were clean. Well of course they were.
No one should spend money there till they clean up their act
P
There's no protections or systems set up for either models or customers. And the response system is awful.
I reported a model that I know has been reported multiple multiple times for selling scam shows offline. He does it verbally like everyone does now and for months the customer service response was that his chat logs were clean. Well of course they were.
No one should spend money there till they clean up their act
P
- Status
