My account was suspended and ineligible. Please help me

[2kinkycats]

Hello
@punker barbie
Please we need your help. Me and my gf were streaming today on Chaturbate as usual and everything was fine.
But after we finished our stream I've noticed this message "Your ability to broadcast has been suspended. If you believe this is in error, please contact support."
and under our both ID's I see message "This person is ineligible to broadcast. Please contact support."
We did not violate any rules during the stream because we do broadcasting sine 2023 and we know all the rules and our stream was as usual with even the same camera view.
And I also see these messages on my solo another account as well and I can't do broadcasting from it too.

Our account is 2kinkycats and my solo account is kinky_alonzo.

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[2kinkycats]

And my gf also see this on her old solo account.

Our account is 2kinkycats and my solo account is kinky_alonzo and my gf account is callipigia

Maybe It happens because when we start streaming today I accidentally start streaming from my solo account and we both with my gf were in camera view. But It was just for few seconds and I have changed it quickly.

I have already sent support ticket but no answer yet.

 

[2kinkycats]

My problem was solved with support!

 

[punker barbie]

Hello
@punker barbie
Please we need your help. Me and my gf were streaming today on Chaturbate as usual and everything was fine.
But after we finished our stream I've noticed this message "Your ability to broadcast has been suspended. If you believe this is in error, please contact support."
and under our both ID's I see message "This person is ineligible to broadcast. Please contact support."
We did not violate any rules during the stream because we do broadcasting sine 2023 and we know all the rules and our stream was as usual with even the same camera view.
And I also see these messages on my solo another account as well and I can't do broadcasting from it too.

Our account is 2kinkycats and my solo account is kinky_alonzo.

​

I have confirmed that the support team has responded to your inquiry. Ticket #24311649