Hey all!
I've been trying to register as a model with Streamate, and twice now I've had the same issue. I go through all of the ID/face/application process and then I'm waiting for my electricity bill to be approved as proof of address. When I submit the address proof I receive an email saying "you're almost ready to cam/your proof of address is being reviewed", but then I receive nothing after that.
When I go to check back the next day, however, it tells me "your email address or password is incorrect" (using the EXACT info I used to register), which tells me that my application was rejected. I don't get a rejection or any formal information, it just doesn't let me log in anymore.
This is the second time with a different email and model name that this has happened. I submitted a "contact us" request for support, but it didn't give me any kind of ticket number or even say that it went through, it just went to a similar support page. The only thing I can think is my ID picture is a couple years old, but it's up-to-date and obviously me.
Anyway, if there's anyone from Streamate who can assist, please let me know, as I want to get camming already!
I've been trying to register as a model with Streamate, and twice now I've had the same issue. I go through all of the ID/face/application process and then I'm waiting for my electricity bill to be approved as proof of address. When I submit the address proof I receive an email saying "you're almost ready to cam/your proof of address is being reviewed", but then I receive nothing after that.
When I go to check back the next day, however, it tells me "your email address or password is incorrect" (using the EXACT info I used to register), which tells me that my application was rejected. I don't get a rejection or any formal information, it just doesn't let me log in anymore.
This is the second time with a different email and model name that this has happened. I submitted a "contact us" request for support, but it didn't give me any kind of ticket number or even say that it went through, it just went to a similar support page. The only thing I can think is my ID picture is a couple years old, but it's up-to-date and obviously me.
Anyway, if there's anyone from Streamate who can assist, please let me know, as I want to get camming already!