My Model Account was Permanently Terminated.

[Luosexygirl]

Hi @Stella_SC
My Sc model username is Luosexygirl,
That the user name I registered my account with my face and the documents were approved ,I streamed for few months and I was unable to Access my email, I contacted separate for help through another email but they were not able to help,I tried telling them that someone was streaming with my account but since I wasn't able to access my email they were not able to help me,
They changed my user name to "Assiology" I could no longer access my account,
When I regained my email I tried login in but I could see my account was writing disabled , model broadcasting with unregistered person,
I tried asking for help but the email response keep saying my account was permanently banned,
My document moderation status was saying that information was rejected yet my ID photos was approved together with my face ID,
I recovered my email recently and I've been trying to like contact support for help but I think it's because it happened in 2024 around early February ,
If I try reaching out for support for help through that email it's impossible for me to receive help because it's sending me email saying my account is permanently banned,
Please help me I have never broken any rule my account was hacked and I could not access my email plus my user name was changed to,
and when I was able to recover my email I found out that my account was disabled,
He is the proof that my documents were approved and again they were rejected, I don't know why, Please help me @Stella_SC
I hope I'll find help ,I DID REPORT LOSING MY EMAIL AND ACCOUNT USER NAME BEING CHANGED IN August 2023,
And I saw that my account was Terminated in January 28,2024

 

[mack_daniels]

helllo @Luosexygirl sure ypur account was banned and its cause the people that use your account broken the rules u need to send a email the stripchat the email that u created the account and write that u want to appeal the decision the most sure is that you document are so banned and for this reason when u add the document no accept they.

 

[Luosexygirl]

helllo @Luosexygirl sure ypur account was banned and its cause the people that use your account broken the rules u need to send a email the stripchat the email that u created the account and write that u want to appeal the decision the most sure is that you document are so banned and for this reason when u add the document no accept they.

i have never had a chance to use my email,i have tried lately when i recovered it but it seems it was blocked from contacting for help

 

[mack_daniels]

try send a requess with other email and say that u no have access the last time. let me add you a link the request for support in stipchat use the link for send the requess add the pictures and all information that can help your case. Good luck

https://support.stripchat.com/hc/en-us/requests/new

 

[Stella_SC]

Hello @Luosexygirl

Regrettably, I am unable to reinstate your account. Your account was blocked due to a registered person on the account broadcasting with an unregistered person. This is a very serious rule violation. Regrettably, your account will remain permanently blocked and you will no longer be able to work on our platform.

We wish you the best in your future endeavors.