Hello
I never had problem with payouts from SM but today is different. i have in history that money were sent on cosmo today and always i was receinving funds the same day as in history. Cosmo says:
Hello,
Please note our system remains the same it has been, we can see you have received payments in the past with us and we are sure you could confirm these payments are reflected immediately which leads us to believe the issue is coming from your merchant directly.
Nevertheless, if they confirm to have sent these funds it means their are on its course and it should arrive to you within the following days.
Unfortunately there is nothing we can do to expedite this process
SM says:
Thank you for reaching out to your support team.
Your payment, #113535 (via Cosmo) was sent out on Jul 17, 2024, for $xxxx. Please check with COSMO directly to find out when they will release that to you.
Please let us know if you have any questions or if we can be of further help.
Sm says to ask cosmo, cosmo is sure issue is on sm. Im pretty new on sm (from march) and always money was on time. Anyone has situAtion that payment arived on cosmo after the day it was sent:? or what to do now?
I never had problem with payouts from SM but today is different. i have in history that money were sent on cosmo today and always i was receinving funds the same day as in history. Cosmo says:
Hello,
Please note our system remains the same it has been, we can see you have received payments in the past with us and we are sure you could confirm these payments are reflected immediately which leads us to believe the issue is coming from your merchant directly.
Nevertheless, if they confirm to have sent these funds it means their are on its course and it should arrive to you within the following days.
Unfortunately there is nothing we can do to expedite this process
SM says:
Thank you for reaching out to your support team.
Your payment, #113535 (via Cosmo) was sent out on Jul 17, 2024, for $xxxx. Please check with COSMO directly to find out when they will release that to you.
Please let us know if you have any questions or if we can be of further help.
Sm says to ask cosmo, cosmo is sure issue is on sm. Im pretty new on sm (from march) and always money was on time. Anyone has situAtion that payment arived on cosmo after the day it was sent:? or what to do now?
