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Issues with Token Purchases

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Sep 29, 2022
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Anyone else having issues while purchasing tokens on SC/affiliates today?

I get to the ‘bank authorisation’ screen (or whatever it’s called) but then the loading whirler just endlessly whirls - it’s been like that for ten minutes.

I’ve tried both Paymentico and Epoch - both the same 🤷🏻‍♂️
 
Okay… managed to buy a load via the bank transfer method…

FYI if anyone else is having issues at the mo - go down that route! 🥳🥳
 
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Sorry to hear about this but I'm glad you found a solution around it.


If anyone is still having purchasing struggles, please ensure you alert us so we can investigate further and rectify any issues that may still exist.

How to contact the official Stripchat Support team
Send an email from your registered email account to: help@stripchat.com
 
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