hello good day @punker barbie I am the user: danii_and_lauren
I have been submitted my documentation for verification of age, I have sent photos of good resolution, with clarity and very good lighting, they are totally clear, I have presented my Colombian citizenship card because I transmit from my country Colombia, and also present my license driving, but now I sent my last document as perfect as I could and they rejected it and they ask for PASSPORT, I do not understand the reason why they ask me for a passport, I only have my citizenship card and driver's license, I do not have a passport that I live and transmit in CB. in my country Colombia, please note that it is from Colombia where I transmit and I do not understand why they ask me for a passport, please help me, I will be very attentive to your answer
thank you very much
I have been submitted my documentation for verification of age, I have sent photos of good resolution, with clarity and very good lighting, they are totally clear, I have presented my Colombian citizenship card because I transmit from my country Colombia, and also present my license driving, but now I sent my last document as perfect as I could and they rejected it and they ask for PASSPORT, I do not understand the reason why they ask me for a passport, I only have my citizenship card and driver's license, I do not have a passport that I live and transmit in CB. in my country Colombia, please note that it is from Colombia where I transmit and I do not understand why they ask me for a passport, please help me, I will be very attentive to your answer
thank you very much