I agree with you Rose. Banning should be handled differently completely. Warning if things need to be taken off of profile like payoneer info, etc. Models will comply. If they get banned for minors, or breaking other severe rules they still deserve to be notified of such, and why. And support should be responding to them when they follow up to say anything. Instead of being ignored. Or having to contact Shirley which bogs her down even more with helping us.
I will say it does say in their rules no pay sites are allowed basically. So i could see maybe not being able to list your MFC room, but not being able to list your own pay site i don't think is fair. Especially since we have seen how many "pornstars" come on and have their sites listed. They aren't told not to do so or banned. What's fair is fair. All of us or none.
And god yes to being able to ban someone who has left!! I know some members know that it notifies us when they come and go if they have tokens. Some use it to "spam." Literally coming in and out of the room dozens of times just to block your chat up. Allow me to click on their name on the enter or leave notification please!!
As far as payouts Rose i don't receive checks because i literally never got the first one they sent to me. I can say they sent Payoneer on the 22nd for that pay period. I never got the notification all payouts were sent that time though. First time ever for it too. But yes it's now the 6th and no payment yet for the last period now. Its taking huge time between for something simple as this. I know there's lots of models, but no where near MFC and Streamate girls and they pay out within 2 days directly.
Yes i cant tell you how many emails i have sent to support and never gotten a response from them. Simple ones too. Nothing is ever written back. Its very frustrating. And again it just bogs down Shirley as we turn to her instead. I feel bad cause i don't think every single thing we have an issue with is supposed to be her job. And i have said the exact same thing as you Rose... Hire us girls ! We know how to run twitter, we could easily work with other girls on things, we could easily do customer support for this company lol.
I will also say the major issue of lagging needs to be addressed for good. Instead of ignoring it, and putting it off on all of us. Its obviously an issue with CB, and not every girl. I agree some models do not have the best system for running on Cb, or dont have the best internet, or have 10 other things running at the same time. But no where on the site does it say the requirements needed, or any help to those who have issues. A simple page telling newer models what their computer has to have, stop running other programs, and recommended internet speeds should be put up.
Now for those of us who have super fast internet, run only CB, and have a new computer.. we are still having issues. That's not okay. When i first started last year i was able to run in the Highest setting every night. No issues of lag. It was great. Slowly that has gone down and down over time. I don't know if it's simple as their servers being overloaded with tons of people now, but it needs to be looked into. Cause it's not on my end. Now if i try to run in anything but the lowest setting i get 2-3 FPS now. How can that be? I have an HD cam, i should be able to use the thing like i used to. Instead i look like crap because of CB. I used to get such compliments on my crystal clear cam, and how great the picture was, not anymore. Shirley you popped into my room one time because i contacted you about this issue. You responded with "You look fine." But that wasn't my issue. It's that how good my cam is, the quality, and the speed i should be able to do, and used to do, is no longer there for me to do.... An entire site full of shitty looking cams would vastly be improved by fixing this, and that's more money to the site, and more happy models.
I know it used to be that if you weren't signed in to an account if a model had over a certain amount of people in her room chat wouldn't even show. Maybe go back to that. Limit exhibitionists rooms. Update servers to allow for the growth of the site. Something has to be done about it though.
I also wanna address the fact that Fan Clubs are not being updated correctly. I had someone sign up under mine, and when i changed the price later it never updated their price to be more. It stayed at the lower rate. Its been months now, and they're still paying a smaller fee that i changed. I don't understand why that is, and its not fair at all.
Lastly i would like to reiterate that we need a mail system on the site. It would be so helpful, and greatly appreciated.