Account banned

[_avril]

Hi @punker barbie, hope you're good!

My account (_avril) was banned on Apr 15th. I emailed support and got the generic Zendesk "ticket created" reply but nothing else.

On Apr 17th, I created a new account (_avrilx) to stream from in the mean time and it was immediately banned. I emailed support from the new account and got a reply and cleared up things. They said that my main and original account (_avril) was going to have the ban lifted but it doesn't seem to be the case. Can you please look into this and help me get to the right resolution or suggest next steps?

Thank you!!

 

[_avril]

looks like I'm sorted. Thank you!!

 

[User1282839]

looks like I'm sorted. Thank you!!

Can you please tell how did you get your ban lifted? My account was banned on April 15th too by mistake and support did NOT hep me. Never got a ticket . They just didn’t care about my case.

 

[punker barbie]

Hello @_avril I have confirmed that the support team has responded to your inquiry.

 

[User1282839]

Hello @_avril I have confirmed that the support team has responded to your inquiry.

Hi @punker barbie my account OHMYSWEETKITTY was banned by mistake too on April 15th. I tried to reach support but all I get are zendesk answers. I haven’t even get a ticket. Everyone, even newer cases look are getting more help than mine HELP ME PLEASE!!!!