I'm not a streamer, just a viewer, I've been trying to fund my account using credit card, but nothing works! I contacted support several times on this but they don't resolve it, just give me general guidelines. I then tried to fund it using epoch, and it went successfully, but then all of a sudden they banned my account again. I then tried funding it with crypto, and funding was success, but then they banned me again!
My current username is slvrfox911, which I created recently to try and contact them, but I got two other usernames that got banned!
By your repeated comments "banned again" above, I'm counting 4-5 account bans that have happened. Is each one of these bans on different/new accounts or have you had bans that were eventually lifted and re-banned?
Beside, if you read my post above, you'll know that I did fund my account using crypto successfully, but after a while i got banned without even explaining a reason!
I think they should at least clarify what's the reason behind the ban so a user can avoid it, not making it vague like that!
I'll get to the likely ban reason below.
Just look what happened,
they banned me again! This time I haven't even tried to fund my account
Like seriously what's going on with them?
Their email response stating "serious violation" but no mention of the violation! I only asked them how can I fund my account via crypto, since no credit card was acceptable to them, without getting banned, I haven't even tried it this time on this account, and they just banned me!
Please help get clarification, like what's the violation here?
Now you mentioned "banned again". What is this the 6th ban? If they are new accounts
here's the reason for the ban from their email to you...
This ban is not eligible for reconsideration. Any accounts accessed in violation of this permanent ban will be subject to termination without warning and
all associated amounts deemed forfeit.
That's the reason for each new account ban! Until you get your very first account ban straightened out, every time you try to create a new account, that is a TOS violation. And any funds you add by trying to create these new accounts you keep creating, they will keep the funds because, again, by trying to create new accounts,
you are in violation.
Since you have direct contact with them, can you please ask them what's the violation so I can avoid it? I don't know what I did, like the last account I didn't even fund my account and got banned straightaway!
How can I avoid that? Even with VPN they still ban me. Beside, I still don't even know why they banned me in the first place
You cannot avoid it at this point.
YOU are banned. Your only hope is to go back to whatever account was the first one to get banned and get that account's ban lifted. You mentioned "banned again" so many times that we all have lost track of how many accounts you have had banned.
They have your name, cards, crypto wallet, etc. they are going to be able to tie any new accounts back to
YOU and that account
will be banned which will pile another TOS violation onto the other ones you already have.
Whatever account was the first to be banned, you need to focus on just that one and
STOP creating new accounts. If you can't get the very first banned account reinstated, you are done!
That's what they mean by "
permanent ban".
If you can't get the original ban lifted and they say "permanent ban" you will need to find a new site to visit
