Account Ban

[s2leonardos222]

Hello, my name on CB is s2leonardos222 On a normal night I was very happy on chaturbate having fun and working as a moderator just like other times So I did the age verification, submitted the documents as the site requires and took a photo as the site requires too, after that I continued my night as normal and got a ban message. I firmly believe that I did nothing wrong, and sending the documents and receiving a ban was very coincidental, I am 20 years old and have no age issues, send I sent a message to support and got no response, it's been 3 days, I need help

 

[bamdicted]

Did you perhaps create your CB account before you turned 18? If you did there is your answer, and you told them by age verifying.

 

[s2leonardos222]

Did you perhaps create your CB account before you turned 18? If you did there is your answer, and you told them by age verifying.

I created it in 2023 when I was 19 I want to prove it to them

 

[punker barbie]

Hi @s2leonardos222 “I have confirmed that the support team has responded to your inquiry. Ticket #23910372

 

[s2leonardos222]

Olá @s2leonardos222 “Confirmei que a equipe de suporte respondeu à sua consulta. Ticket #23910372

SYes, they responded today, but I wanted to be able to prove to them that my account was created 1 year ago and that I was 19 years old, how do I do this?

 

[Squinkle]

SYes, they responded today, but I wanted to be able to prove to them that my account was created 1 year ago and that I was 19 years old, how do I do this?

Do you still have the email from when you created your account? You could maybe forward that to them with a copy of your ID, and an explanation.

There is no guarantee they will respond or unban you though. Typically once they have banned an account for anything to do with underage people, they won't respond.

 

[Anitata]

Do you still have the email from when you created your account? You could maybe forward that to them with a copy of your ID, and an explanation.

There is no guarantee they will respond or unban you though. Typically once they have banned an account for anything to do with underage people, they won't respond.

Excuse me, am I understanding correctly? Are you talking about proving to support that you made the account in 2023?

 

[s2leonardos222]

Com licença, entendi corretamente? Você está falando sobre provar para sustentar que fez a conta em 2023?

Yes, I am I was banned for the same reason and I had actually created an account when I was a minor, but this account that was recently banned I created when I was 19 years old,I remember when I got banned and had to make a new account

 

[s2leonardos222]

Você ainda tem o e-mail de quando criou sua conta? Você poderia talvez encaminhá-lo para eles com uma cópia do seu ID e uma explicação.

Não há garantia de que eles responderão ou desbanirão você. Normalmente, depois que eles banem uma conta por qualquer coisa relacionada a menores de idade, eles não respondem.

EUProcurei muito por esse e-mail, mas não consigo encontrá-lo...
There is a small possibility that the email I logged into this account (s2leonardos222) is an account that was logged into another banned account. Would that have any influence? I checked the email a long time ago but only now with the photo of the ID did they ban me

 

[AmberCutie]

I had actually created an account when I was a minor

This is why they banned your new account.

You broke the TOS on the original account, so the new account you made was banned.

YOU are banned. As a person. Not just the original account.

 

[s2leonardos222]

This is why they banned your new account.

You broke the TOS on the original account, so the new account you made was banned.

YOU are banned. As a person. Not just the original account.

But as a person, I have the right to have a new account. Isn't that right? And now I'm 20 years old, the same email can be used

 

[AmberCutie]

But as a person, I have the right to have a new account. Isn't that right? And now I'm 20 years old, the same email can be used

No. You broke their rules. You as a person are banned.