AmberCutie's Forum
An adult community for cam models and members to discuss all the things!
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punker barbie
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  • Hey Shirley, I have a problem with my account, account name is dustinstevermer, my tokens was frozen, please help I did respected all rules.
    Thank you!
    punker barbie
    punker barbie
    Thank you for posting, Your tokens should be accessible now. I'm sorry for the inconvenience. Please consider closing some of your inactive accounts and this is less likely to happen in the future. Have a good evening!
    Hello. Punker barbie, I'm unable to tip my tokens. Please help me with this. My username frfghtrjf4, Thank you very much
    punker barbie
    punker barbie
    Thank you for posting, Your tokens should be accessible now. I'm sorry for the inconvenience. Please consider closing some of your inactive accounts and this is less likely to happen in the future. Have a good evening!
    Hello punker, my account was banned. Why? Please check my account, I do not understand for what ban. Wrote in support, silent. Nick reminer. Thanks!
    punker barbie
    punker barbie
    Hi and thank you for posting. Your account is back up. Please note that your account was linked to another broadcaster's banned account. Even though the other account was ultimately unlocked, your account had to be manually unlocked. Thanks for understanding and happy camming!
    Hello! I am basamray on Chaturbate. However, when I tried using tokens, a window popped saying that I am "unable" to send my tip. I ask for your help on this matter. Thank you very much, and have a good day! :)
    username on charturbate: basamray
    punker barbie
    punker barbie
    Thank you for posting, Your tokens should be accessible now. I'm sorry for the inconvenience. Please consider closing some of your inactive accounts and this is less likely to happen in the future. Have a good evening!
    Hi, my nick tomcat9uk. Why can't I spend my tokens? Says "Unable to send tip". Please help me. Why my tokens are frozen?
    punker barbie
    punker barbie
    Thank you for posting, Your tokens should be accessible now. I'm sorry for the inconvenience. Please consider closing some of your inactive accounts and this is less likely to happen in the future.Have a good evening!
    Hello! I wrote in support chaturbate, but I did not answer. Help me You please. I am unable to tip models the tokens, writes the error. My nickname phipy1
    punker barbie
    punker barbie
    Thank you for posting, Your tokens should be accessible now. I'm sorry for the inconvenience. Please consider closing some of your inactive accounts and this is less likely to happen in the future. Have a good evening!
    Hi,
    I've sent in about 5 emails with no reply from support.
    My handle on Chaturbate is TravelingMonger.
    I set up my payouts to be direct deposit in my U.S. bank. I was told I'd receive a payment on the 22nd of the month, but so far nothing.
    Any and all help would be greatly appreciated!
    Cheers,
    TravelingMonger
    R
    RhiannonRage
    I have not received my direct deposit payment either. As well as no answer as to when I will receive it. I'm hoping it has something to do with it being the weekend now.. and that I'll get it Monday. But who knows..
    punker barbie
    punker barbie
    Thank you so much for your message and patience. Chaturbate Customer Service will be contacting you via email with more information.
    TravelingMonger
    TravelingMonger
    Thanks, punker barbie,
    It's nice to know that someone at the company is aware of the problem.
    That's all I was trying to get.
    I'll be patient - I know you guys and gals have your hands full
    Cheers
    TravelingMonger
    hello punker barbie ...i have been have some problem as others as i have tokens but cant tip .. have been use site many yrs now have problem suddenly i contacted support and ask age verification and i complied ..i am not a model just a tipper name is THAROOSTER ..i hope u can help ..ty
    punker barbie
    punker barbie
    Thanks for your message. Your account has been fixed and you should be able to tip now. Please let me know if I can be of further assistance.
    Hello Shirley!! My account factionsjim has been banned... Could someone lift my ban? My username is factionsjim.
    punker barbie
    punker barbie
    Thank you for posting and your patience. Your account is now unlocked. Happy camming!
    Hey there! For some reason I can no longer use my tokens. Do you know what could be wrong?
    Pls help me out. My username is jeffatlanta69.
    punker barbie
    punker barbie
    Thanks for your message. Your account has been fixed and you should be able to use your tokens now.. Please let me know if I can be of further assistance.
    Why am I unable to tip models? Help me, my nickname nekura511
    punker barbie
    punker barbie
    Thanks for your message. Your account has been fixed and you should be able to tip now. Please let me know if I can be of further assistance.
    Hi, Not able to tipping. Nick seb2652
    punker barbie
    punker barbie
    Thanks for your message. Your account has been fixed and you should be able to tip now. Please let me know if I can be of further assistance.
    Hello! Why am I unable to tipping??? I paid money for tokens! Help me pl. My nickname is hagzalach
    punker barbie
    punker barbie
    Thanks for your message. Your account has been fixed and you should be able to tip now. Please let me know if I can be of further assistance.
    hi punker , i enter in chaturbate now and my tokens was unnable to tip. name: hottbod246. I really hope you can help
    Thanks.
    punker barbie
    punker barbie
    Thanks for your message. Your account has been fixed and you should be able to tip now. Please let me know if I can be of further assistance.
    Hello Punker Barbie! Can you check my account for me (unctarheel)?
    Tokens on my account is not allowed. Thank you!
    punker barbie
    punker barbie
    Thanks for your message. Your account has been fixed and you should be able to use your tokens now. Please let me know if I can be of further assistance.
    Hi Punker,

    My account thedozer50 was banned for age reasons. I've resent legal representation of myself several times and haven't received a response from support. I'm the only one on cam, and provide shows. I've had ZERO issues with this before, and resent stuff, with no response. Please help. Thanks.
    T
    thedozer50
    Following up. I was contacted from support, and again, they didn't give me any sort of reason. I did nothing wrong, and I don't know why, if perhaps I did, I couldn't get a warning before my ENTIRE account being banned and terminated. I'm not out over 7000 tokens for my work that I haven't cashed out. I've contacted them again, asking for a reinstatement.
    punker barbie
    punker barbie
    Thank you for your message. Please see the DM I am sending you now.
    Hi Shirley, Im RhiannonRage from cb. On the 21st, I received an email saying my w9 needed filled out. I took care of it immediately. I received an email saying everything is set and im good to receive this payment and all future payments. I have not received any payment at all, my rent is due and I am genuinely freaking out. No one will respond to my emails. Please help me, I dont know what to do. -Rhiannon
    punker barbie
    punker barbie
    Thank you for posting. Your w-9 was received and filed on June 23 and your payment has been released. Please note it can take 7 to 10 days for a bank transfer to complete, allowing for time it was submitted by CB to your bank and for your bank to process it.
    Hey, I just got tokens to tip (been doing it for awhile now) and now and it says unable to tip/and spy...say to contact support and I've got nothing yet. My name is Soulpatch19 if that helps...thank you
    punker barbie
    punker barbie
    Thanks for posting, Your account should be fine now. Happy Chaturbating!
    S
    soulpatch19
    it works! thank you
    My name is blondiebanger. I haven't received my last two payments via firstpaychoice. I'm emailing back and for with them with no answer as to why my account is payee inactive. Can you refund me all of my tokens please?
    Sophiestique
    Sophiestique
    Same problem here blondie. First choice say everything is fine on their side. Have you had your account locked by chaturbate lately?
    B
    Blondiebanger
    Hey there. I haven't had my account locked by chaturbate lately. This seems to be a firstchoice issue. I've been emailing them and they said their trying to resolve this issue.
    punker barbie
    punker barbie
    Hi Blondiebanger,Thank you for posting. It can take up to 5 days for payments to clear from your processor into your payout account. Since the payment has been funded by CB you will need Firstchoice Pay to return the funds to your CB account before we can re-issue payment or return tokens to your account. Please let me know if I can be of further assistance.
    My username on CB is Ingrridd. Thank you
    punker barbie
    punker barbie
    Hi there and thank you for posting. It can take up to 5 days for payments to clear from your processor into your payout account. Since the payment has been funded by CB you will need Firstchoice Pay to return the funds to your CB account before we can re-issue payment or return tokens to your account. Please let me know if I can be of further assistance.
    Hello my account has been banned user name famouswolf92 can you please help us out?
    punker barbie
    punker barbie
    Thank you for your post. I'm sorry that your account is banned, however you allowed an unverified person to appear on your feed. If you will submit the ID and photo of this person holding the ID to support@chaturbate.com, you may be able to reopen your account. Thank you.
    Hello my username in chaturbate is sophiestique i have a problem with my accoutn not being able to access it, its a long story to explain it doesnt let me post here all. but i hhad opened a chat in forum, another model tagged you there, if u can read that, or ill try to be short here. thank you
    Sophiestique
    Sophiestique
    and yes i am broadcasting because i can access my account without a password via someone you follow is online link. i work on your site because i need to make money. i dont really afford to wait my problem is solved, if i can access my account i do it
    Sophiestique
    Sophiestique
    i just need a password so i can log in via log in page, and not emails i receive from you
    Sophiestique
    Sophiestique
    Really there isnt any way to get back full control of my account?
    Hello there, I am using chaturbate for a month now and today I was blocked and I don't know why!
    I went live on chaturbate. And then I got blocked? Can you help me? My profile on chaturbate, is very up to update.
    Profile name: sam20years
    punker barbie
    punker barbie
    Thank you for your post. Your account was not banned--it was never live, dear. You have not submitted IDs for age verification. Once you have completed age verification, you may be able to start broadcasting.
    S
    Sam20years
    Huh that's strange. I have a profile since the beginning of june and I really did broadcast, a couple of times actually. The last time was yesterday but suddenly I was blocked. I don't earn tokens or whatever, just was having fun on the cam.
    punker barbie
    punker barbie
    You've been ghosted since the beginning, because you do not show your face on cam. Once you have verified your age, then you will be unghosted. ;)
    hey shirley dont want to bother but I last heard back from support 2 days ago. when you fixed my account I did not recieve the tokens back yet..

    a26sqw.jpg


    would really appreciate it my Case #: 2420429 I dont even want to cash out my tokens (not that I could since theirs a 50$ limit before you can claim them) i would like to use them 1 at a time to give back to other cammers!
    D
    dVe1oPe
    http://i67.tinypic.com/2r2wylw.jpg

    thats the picture of the token statistics thing definately hope once i get them back that the 2 factor authorization thing will keep them save cause I cant deal with this stress again lol.
    punker barbie
    punker barbie
    Today your account is showing 420 tokens--is that correct?
    D
    dVe1oPe
    yes thank you i recieved and email earlier it was off by a few tokens but for the most part it was their so I was very happy!

    haturbate Support
    7:00 PM (3 hours ago)

    to me
    JUN 21, 2017 at 04:00PM PDT

    Dear dvelope,

    We have returned these tokens to your account.

    Happy Chaturbating.
    Thanks,
    Support
    Hi Shirley,

    Sorry to bother you here, username: roydz

    I've been waiting for over 2 weeks for Support to reply to 3 questions and 1 week for 1 question.
    Case numbers:

    2345410 - regarding Full screen bug
    2355788 - OBS release date
    2363117 - Skype approved ??
    2379995 - Drinking alcohol

    I've also tried emailing Ramona but shes not replying either :/

    Any help would be grateful.
    punker barbie
    punker barbie
    Please see the DM that is on it's way to you. The forum limits the amount of characters per profile post. Thank you.
    • Like
    Reactions: roydz
    Hi Barbie! I was wondering if my account is age verified by now. I e-mailed you too but haven't gotten a reply. Been 3 days since I applied. Sorry for being impatient about this. And hopefully you can help me! Username is kdongg. Thank you in advance :D
    punker barbie
    punker barbie
    Thank you for your post. I'm sorry for the holdup in verification, however your application has been forwarded to Chaturbate's legal department for age review. It will take a few days for us to determine if you will be able to create an account on CB or not. I wish you much luck in the review.
    Hey Barbie
    On Google there is a website called www.camcaps.me and it has almost all my broadcasts recorded and for sale! My question is, is this legal for them to do? I thought our content was copy-written. Is there any way to get them taken down? I really do not want my content out there like that to be found, let alone for someone else to profit off of. Please look into this and help me with this issue
    punker barbie
    punker barbie
    There is "copyrighted" and then there is legally Copyrighted, I'm afraid. Unless content is submitted to the government and you pay for an actual copyright, then there is very little that can be done to go after a content pirate legally. However, please email links to your material on any website to support@chaturbate.com with the Subject "Forward to DMCA and Content" so they can start sending DMCA notices for you.
    C
    Coreyajab
    I emailed Support and did what you said I should do. Thanks for your help Barbie and I hope that your team can figure this out and get the content removed, I would encourage other CB models to check that website as well and get your content removed if possible.
    Dear..
    I am banned!
    Reson..Brothers and sisters in order to increase user accidentally write post.I was wrong. I promise it will not be wrong in the future.
    pls check passport identification my partner dont realetive brother his my husband.his father name abul basher,mother nurjahan and my father abadot,mother aklima.
    pls my age verification pasport idd check and pls help me
    your site working pls.
    "livebadgirls155"
    punker barbie
    punker barbie
    Thank you for posting. Please see the DM I just sent you.
    Hi Barbie! Username is sinnthiavonbarloww. We talked through email about my account being banned recently because my bfs verification got denied even though it was valid etc and you unbanned and verified my account for us but i got banned a few hours later without doing anything. I really want to use CB and get this figured out. Thanks for your time!
    punker barbie
    punker barbie
    Thanks for posting. Please see the Dm I am sending you now.
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