verification account denied

[Cuteandslut]

Hiii. @punker barbie can you help me?
my user name is cuteandslut. I did a show with a friend for the first time and my account went for ID verification mid-show. They are not accepting her ID and she doesn't have a passport or driver's license. What do I do please?

 

[punker barbie]

“Please provide your ticket number so that I may pass it along to Support.”

 

[Cuteandslut]

“Please provide your ticket number so that I may pass it along to Support.”

Hii @punker barbie
my friend found her passport and I sent it twice and they denied it. She took out another one with the passport right next to her face and I'm waiting for them to answer me.
this is the ticket number 19415727

 

[punker barbie]

I have confirmed that Support has responded to your email.