Unable to Login to CB account

[HayleyAndJay]

My boyfriend and I have been unable to login to our account for two days. We got a response from support who requested we send them verification of identity by sending them a picture with our ID -which we sent back immediately. However, the problem wasn’t solved as we are still unable to login to our account. When we click “forgot password “ to request a password reset email, we are not getting the reset email. We’ve checked spam, all other possible emails, etc. We emailed support as in addition to filling out a form on their website. Is there anything else we can do to get back on? It keeps saying wrong password, and they haven’t responded back to the email with the pictures of of verification. This is our only source of income so it is an urgent matter. Please advise us how to proceed. Thanks for your help.

“WebCumCouple”

 

[HayleyAndJay]

@punker barbie would you please help me?

 

[Vixxen81]

@punker barbie would you please help me?

Be patient. That account is managed by a rep for CB who has other priorities than this forum. You posted less than an hour ago. It's Saturday.

 

[HayleyAndJay]

Be patient. That account is managed by a rep for CB who has other priorities than this forum. You posted less than an hour ago. It's Saturday.

I never @ punker Barbie in my first post so I wasn’t sure if I needed to, that’s why I added this , was that unnecessary? Not trying to be annoying- def anxious to solve my issue but wasn’t trying to do that

 

[Vixxen81]

I never @ punker Barbie in my first post so I wasn’t sure if I needed to, that’s why I added this , was that unnecessary? Not trying to be annoying- def anxious to solve my issue but wasn’t trying to do that

Oh sorry I didn't see they weren't tagged in the first post. Normally see responses early in the morning or late afternoon.

 

[punker barbie]

Hi @HayleyAndJay I have confirmed that the support team has responded to your inquiry. Ticket #23378456

 

[HayleyAndJay]

@punker barbie hey thank you for your response. The matter has been taken care of as of Sunday night.

thank you again
"WebCumCouple"