Unable to cash out

[asspfodeus]

Hi @punker barbie

Please I am unable to convert my tokens to cash. The error message say "Unable to cashout. Contact support if problem continues". However, Payment Information Form has been submitted, cashing out via Paxum.

I have contacted support via email but no response. The tickets numbers are 17869613, 17868354, My chaturbate username is asspfodeus.

Please, your assistance will be highly appreciated.

We've alredy missed the payment day because of it ;(

 

[Friskycouple75]

Having the same issue

 

[MysterySandwich]

I am having this issue as well! It’s been about four days since I’ve emailed support with no response. My username is MysterySandwich and the ticket number was 17862365. Thank you so much!

 

[bth1992]

Same thing here. It’s crazy. I’ve never had this problem before. I already tried to contact support twice and no response. Very stressed because payouts are coming up and I have to pay rent in a few days. My user name is xobeccaxo and request number is 17864596 @punker barbie

 

[punker barbie]

Hello! Support has confirmed that this has been resolved. If you need assistance in the future, please be sure to write in to support@chaturbate.com.

 

[DoD404]

Hello! Support has confirmed that this has been resolved.

for all ? Whas it a bug in the matrix ?

 

[kissmysocialistass]

Hi @punker barbie, I seen that though it stated the bug was fixed, I still seem to be having the same common issue.
My ticket number is 17870574, thank you!

 

[Sofia Sisko]

Hello @punker barbie , I have the same issue. I cash out weekly and never had trouble before, this weekend it will not allow me to cash out and I cannot use tokens to boost my room. I emailed support on Friday but they have not answered, can you help please?

Sofia Sisko

 

[Sofia Sisko]

Hello again @punker barbie please can you help, I have emailed again and no response. The ticket number is 17878355, I would really appreciate any help, thank you.

 

[Naughtywoman]

Hello again @punker barbie please can you help, I have emailed again and no response. The ticket number is 17878355, I would really appreciate any help, thank you.

Hello ,Sofia!! Did u fix this problem? I have same problem from last 5 days and really dont know who ask,support dont answer.Best regards xxx

 

[Persuasion89]

So I'm thinking this is time for a class action law suit. I've been flagged for age verification (that i completed) and they restored everything except now I cant tip or cash out. You know I can see this from a mile away. Chaturbate is preventing us from taking our cut but they are using us to get paid. There's this thing called slavery, and it kind of ended here in the USA. I'm going to start a Reddit thread for anyone else who sees this, let's not let them steal our wages. The fact is that CB was already paid for the tokens, the only difference is that they don't have to pay out our half if they cut you off for some bullshit reason that they won't even answer in support.

It's been days since my last response, and I did everything support requested. Now I'm just ghosted. Good luck in court guys, I'll see you there with all these other people you screwed.