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The stats of affiliate accounts are stuck

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Sep 12, 2023
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Hello @punker barbie

Since 48 hours ago, spending on my account has been halted. It seems that the "Total Money Spent" is frozen. Currently, the amount spent is significantly lower than usual, and I see zero-dollar days, which never happens under normal conditions. There appears to be an issue with my account. Many other affiliates are experiencing the same issue. Please look into it.
 
Hello @punker barbie

Since 48 hours ago, spending on my account has been halted. It seems that the "Total Money Spent" is frozen. Currently, the amount spent is significantly lower than usual, and I see zero-dollar days, which never happens under normal conditions. There appears to be an issue with my account. Many other affiliates are experiencing the same issue. Please look into it.
For questions regarding your chaturbate account please contact support@chaturbate.com
 
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Yes, many affiliates are experiencing the same issue. I had a lot of spenders who used to make purchases at least once a month or once a week, but since four days ago, all my spenders have suddenly disappeared. It seems the payout section is not updating correctly. The same issue occurred last month, but Chaturbate fixed it within 24 hours. However, this time, after four days, everything is still stopped.
 
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