Hello @punker barbie
Previously, I converted tokens to the wrong account. Although CB refunded me, it was not the full amount I had converted.
I contacted support, who told me the remaining amount would be refunded in this payout.
However, you did not add the remaining amount to my balance when the payout occurred. Instead, the amount was deducted.
I have two issues:
Thaispice
Previously, I converted tokens to the wrong account. Although CB refunded me, it was not the full amount I had converted.
I contacted support, who told me the remaining amount would be refunded in this payout.
However, you did not add the remaining amount to my balance when the payout occurred. Instead, the amount was deducted.
I have two issues:
- CB refunded my tokens, but not the full amount.
- In the payout, instead of adding the remaining amount to my balance, it was deducted.
Thaispice