Star Rating hasn't budged

[Eden Elizabeth]

I was poking around on my dashboard today and noticed that I've been given several reviews and they've all left me 5 stars, but my star rating itself is still at the 4 I was given by default when I started. Are there other qualifications I'm missing to get the star rating raised or something?

 

[piercedcock78]

Have you been on the site long?

The reason that I ask is because when I first started I noticed the same thing.

Then a few months in and all of the sudden, not only did my star rating move, I also had a handful of written reviews pop up on my public page.

It is hard for me to say when the star one's move it because with the exception of one, all that I have are five star reviews. The written ones usually show up within a day of being posted.

Probably someone else can give you a better answer, but this has been my experience and I hope that it helps.

 

[Eden Elizabeth]

Have you been on the site long?

The reason that I ask is because when I first started I noticed the same thing.

Then a few months in and all of the sudden, not only did my star rating move, I also had a handful of written reviews pop up on my public page.

It is hard for me to say when the star one's move it because with the exception of one, all that I have are five star reviews. The written ones usually show up within a day of being posted.

Probably someone else can give you a better answer, but this has been my experience and I hope that it helps.

Oh, that's probably what it is. It's a decently new account. Thanks!

 

[Catalina SM]

I was poking around on my dashboard today and noticed that I've been given several reviews and they've all left me 5 stars, but my star rating itself is still at the 4 I was given by default when I started. Are there other qualifications I'm missing to get the star rating raised or something?

Hi, if you got from 5 different customers ratings of 5 stars, your profile average should display 5 stars. If it displays 4, it means they were not calculated properly. If you're from Europe, drop me an email and I'll help with that. For US feel free to reach out to either kelly@streamate.com or liz@streamate.com.

Happy holidays!