Hello,
I'm trying to receive a wire transfer from Chaturbate in China and would like to change the account it has been sent to. I have been told that the original transfer could not be completed due to insufficient documentation. I provided the bank with all the information I could and it was not accepted. I was told that I need to provide "proof of the fee" and no other explanation. I submitted everything I could think of to them and nothing was good enough.
Is it possible to try to send the money to another bank account in China?
I have already emailed payouts@support-mail.chaturbate.com, and support@chaturbate.com, but have not received any type of response after four business days, so I am now posting on this forum out of desperation.
I also don't have a ticket number to provide you with at all.
I'm trying to receive a wire transfer from Chaturbate in China and would like to change the account it has been sent to. I have been told that the original transfer could not be completed due to insufficient documentation. I provided the bank with all the information I could and it was not accepted. I was told that I need to provide "proof of the fee" and no other explanation. I submitted everything I could think of to them and nothing was good enough.
Is it possible to try to send the money to another bank account in China?
I have already emailed payouts@support-mail.chaturbate.com, and support@chaturbate.com, but have not received any type of response after four business days, so I am now posting on this forum out of desperation.
I also don't have a ticket number to provide you with at all.