MAJOR ISSUE

[Maxxx]

I have a whole list of suggestions/critiques, but I don't want to sound like a hateful bitch. I will say that your cam kept going offline and you'd disappear from the site repeatedly. Which points to a connection issue somewhere.

This happens without me even knowing.. first sign is no chats for 15 min.. refresh and then I see all the messages, my end is 30fps the whole time.

 

[Maxxx]

Do you have any locations blocked, specifically your own? You wouldn't be able to see yourself if you do.

The surest way to get CB to ignore you is to send multiple emails about the same topic within 24hrs. You gotta give them time to respond.

I know you said you've got a pro set up, but your cam was being jerky and dropping frames for me. What are your internet speeds? Are you hardwired in or using wifi?

You're showing up at the bottom of page 1 for Guys for me. So you ARE visible.

Wifi....

 

[Maxxx]

I have a whole list of suggestions/critiques, but I don't want to sound like a hateful bitch. I will say that your cam kept going offline and you'd disappear from the site repeatedly. Which points to a connection issue somewhere.

The for helping, if I can't hardwire what's my next best option?

 

[AerynShade]

Ok, so hardwiring is absolutely better than using wifi. Especially if anyone is using a microwave while you're broadcasting. The best you can do is make sure no other devices like phones, tvs, gaming consoles, or computers are using the wifi at the same time. And really, don't let anyone use the microwave while you're camming. Microwaves disrupt the signal.

What are your internet speeds when you're on wifi? Your upload speed is the important number. I like to check mine against a few different sites to compare:
http://speedof.me/
https://www.speakeasy.net/speedtest/
http://www.speedtest.net/

 

[justjoinedtopost]

I have a whole list of suggestions/critiques, but I don't want to sound like a hateful bitch. I will say that your cam kept going offline and you'd disappear from the site repeatedly. Which points to a connection issue somewhere.

I think that is a CB issue (sometimes). Noticed this with a few multicammers, watching them on mfc/camsoda/etc. at the same time. Cb cam will do that, the others stay on.

 

[Maxxx]

Ok, so hardwiring is absolutely better than using wifi. Especially if anyone is using a microwave while you're broadcasting. The best you can do is make sure no other devices like phones, tvs, gaming consoles, or computers are using the wifi at the same time. And really, don't let anyone use the microwave while you're camming. Microwaves disrupt the signal.

What are your internet speeds when you're on wifi? Your upload speed is the important number. I like to check mine against a few different sites to compare:
http://speedof.me/
https://www.speakeasy.net/speedtest/
http://www.speedtest.net/

7mbps upload , 30download, cb support said they are running a bug test or something. I can hardwire in 1 spot due to my apartment wiring and I'm testing that tonight in 30 min, if you guys wanna give feedback!

 

[SaffronBurke]

7mbps upload , 30download, cb support said they are running a bug test or something. I can hardwire in 1 spot due to my apartment wiring and I'm testing that tonight in 30 min, if you guys wanna give feedback!

If you can, get yourself a nice, long ethernet cord. I have a 50-footer running from my living room, all the way down the hallway to my bedroom, and since that wasn't *quite* long enough, I have a connector with a 25-footer that essentially goes from my bedroom door to my laptop. Both cords were under $10 each, and I have the long one taped up on the wall over doorways so nobody trips on it.

 

[uncoveredmanhole]

how the fuck is that a bad troll attempt ... every gamer I know just runs a big ass cable down the house to get reliable U/D

 

[Maxxx]

Hardwired and no luck:/ maybe i'm in a terrible rut...

 

[SaffronBurke]

how the fuck is that a bad troll attempt ... every gamer I know just runs a big ass cable down the house to get reliable U/D

Right? It's not trolling, it's what a LOT of people do because wifi is iffy and they want to keep a steady connection.

 

[nzhere]

Networking over power line is another option for those with bad wifi

 

[Maxxx]

Just got a long 10 gig ethernet cable, also having a bio built too...

 

[Maxxx]

CB supports is doing all the bug fixing stuff on their end yet, I bought a tenga for 10 bucks to see if that would help lol. Got to around 60 viewers, I was also using a Cat6 ethernet cable... Once CB finalizes what they find I should know for sure... Can I have some tips on snap chat and manyvids? Just started my captainamericum account on both!

 

[Maxxx]

Ok, so hardwiring is absolutely better than using wifi. Especially if anyone is using a microwave while you're broadcasting. The best you can do is make sure no other devices like phones, tvs, gaming consoles, or computers are using the wifi at the same time. And really, don't let anyone use the microwave while you're camming. Microwaves disrupt the signal.

What are your internet speeds when you're on wifi? Your upload speed is the important number. I like to check mine against a few different sites to compare:
http://speedof.me/
https://www.speakeasy.net/speedtest/
http://www.speedtest.net/

Dear captainamericum,


We've attempted to make improvements and the issue should be resolved. Could you please let us know if you experience any further issues in your next broadcast?

Thank you,
Support



I will be hardwired tonight+CB +my new love sack lounger....Wish me luck!

Happy hump day

 

[Maxxx]

So this weekend, I hit 200 viewers then everyone said I was offline!! black screen. I am hardwired at 35fps.... wtf is this. Is my ISP cutting me off?