Hi guys really need some help been camming for about two years now always used a lush suddenly today my lush 2,has decided not to vibrate to tips I use the app on my phone and the usb on my laptop but lately been using the usb it connects fine when I do a test tip it shows up icon is green on the sites to show it’s connected fully charged when someone tips it does the whole process fine and shows tips on obs but won’t vibrate it try’s to but it’s not a full vibrate also silent when I first connect it any advice please I have had it since it first came out thanks loads I’m just waiting to hear off there support