I need help.Please help me,thanks so much

[wechat521]

My account is：wechat521
So far, I have not received any payment(2018/8/1---2018/8/15)please check.
My payment method is paxum.
I want to know if the payment has been issued.When can I receive it?
I sent three messages to chaturbate support,But they don't have any reply，I don't know what happened.
Please help me，thanks so much.
Please reply me.thanks
@punker barbie

 

[Dan Epstein]

Just to be clear, I’m not a CB representative. My sole aim is trying to understand the issue in a simple and eye level way. My partial understanding is that once a payment is sent between CB to an e-wallet, there has to be a record of it your settings. Otherwise a payment rep, may not know how to begin to investigate. They need something to work with. That’s an educated guess, so feel free to take it with a grain of sand.

 

[Dan Epstein]

If this person is truly missing a paymemt and it seems they are why is no one from cb assisting them in this matter?

I believe they already are. They don’t have the same database as Paxum and vice a versa, hence the difficulty in tracking a missing payout.

 

[wechat521]

I believe they already are. They don’t have the same database as Paxum and vice a versa, hence the difficulty in tracking a missing payout.

Payment has a record, chaturbate can contact paxum, but they don't do this.

 

[Dan Epstein]

Payment has a record, chaturbate can contact paxum, but they don't do this.

I’m really trying to avoid the drama here. Did you show that record to a support rep in Paxum?

 

[shapman88]

If this person is truly missing a paymemt and it seems they are why is no one from cb assisting them in this matter?

People have tried to, but she is refusing to do what they are telling her and just keeps repeating herself over and over.

 

[CharlotteLace]

Goddamn, this thread gives me a newfound respect for technical support on camsites.

 

[Dan Epstein]

Goddamn, this thread gives me a newfound respect for technical support on camsites.

I think that two sites are speaking different lingos. The first time I assisted a customer from Airbnb, he presented himself as a host. I immediately looked for my hazmat suit as a result

 

[wechat521]

Chaturbate support Responded to me：
Dear wechat521,
Thank you for your email wechat521, please note that we apologize for the delay and inconvenience on this matter. We have since released your payment. This payment has been sent to finance for processing and you will get an email notification as soon as the payment has been processed.

Again we apologize for the inconvenience and delay and as always please let us know if you encounter any more issues in the future.


I should receive payment soon, thank you for your concern and help, thank you all.
My English is not very good, please understand.

 

[Dan Epstein]

Okay everyone. I conclude this saga a success. Kids are back in school tomorrow, dads will go back to spending on tokens and not on Power Rangers, I will prepare for the Jewish new years, maybe finally even get a haircut. Thank you for the update, now go get those tokens!

 

[shapman88]

Okay everyone. I conclude this saga a success. Kids are back in school tomorrow, dads will go back to spending on tokens and not on Power Rangers, I will prepare for the Jewish new years, maybe finally even get a haircut. Thank you for the update, now go get those tokens!

Happy new Year to another fellow Jew.

 

[Dan Epstein]

Happy new Year to another fellow Jew.

Shalom! שלום

 

[Dan Epstein]

By the way Shapman, Twitter has you in the dog pound still

 

[shapman88]

By the way Shapman, Twitter has you in the dog pound still

Yeah... lol. I'm not sure if i'll ever get out.

 

[AmberCutie]

Yeah... lol. I'm not sure if i'll ever get out.

Wha happened?

 

[shapman88]

Wha happened?

A joke I made apparently made one of Twitter's censorship employees head explode.

 

[isabelle]

Hi,
I also have a problem with receiving the money from CB.
I haven't been paid for the period 15-31 Aug yet. I'm seriously worried…
I converted a huge numer of tokens to cash on Aug 31 and even though CB Support claims the money was sent by wire on Sept 4 there's still nothing in my bank account.
They don't respond to my emails regarding the payment.

@punker barbie, please help. I'm desperate.
My CB name is _is

 

[punker barbie]

Hi,
I also have a problem with receiving the money from CB.
I haven't been paid for the period 15-31 Aug yet. I'm seriously worried…
I converted a huge numer of tokens to cash on Aug 31 and even though CB Support claims the money was sent by wire on Sept 4 there's still nothing in my bank account.
They don't respond to my emails regarding the payment.

@punker barbie, please help. I'm desperate.
My CB name is _is

Please allow at least 48 hours for accounting to look into this. I'm sorry, however the payment was sent on Sept 4 and for some reason is being held by the receiving bank and accounting is working on it for you. Thank you.