How do each of you deal with viewers who make requests but never tip? In some rooms on a slow day these requests become most of the discussion in the room. I have seen this kind of activity really drag some models down and make them feel bad about the activity.
I want to divide this into four distinct types of activity:
A) Viewers who ask you to do things that are prohibited on the site
B) Viewers who ask you to do something and promise to take you private if you do it.
C) Viewers who ask for something but pay nothing:
* When a viewer sees the show goal and asks to show something in advance, without even throwing a single token
* When a viewer for one token asks to show as much as what is normally done in a private for 300 tokens (i.e., 30 tokens/minute and 10 minutes)
* When a viewer never tips but keeps asking for poses or peeks, even if they are small things
D) Users who ask for free private messages (PM)
So it seems to me that there are several ways to deal with each of these things:
1) You can just ignore it to avoid looking unfriendly. But then the negative behavior just expands.
2) You can say "No I won't" or "No I don't do that" or "That costs Y tokens". In other words you respond in a way to deny the request and maybe to point to a solution or compromise.
3) You can silence the user.
Case A seems the easiest to me. Maybe the model can have some prepared text that says something like "The site prohibits x, y, z, etc and I cannot do anything on that list." If the user repeats a request after seeing that reply, you silence the user. Is there a better approach?
Case B is one that might be controversial. I have yet to see a single case where the viewer who asks for something substantial and then promises a show later ever does that. It's always a con game. Am I wrong to think that the right approach for someone who even asks for that is to just silence them right off and not even explain why you are doing it? It seems cruel, but who needs a liar in their room taking down the room's integrity several notches?
Case C is tougher, and I don't see the clear solution. Assuming you have blocked greys entirely, and that all of these requests for free or cheap services come from users with tokens, how do you say "no" to a request without creating a lot of negative energy in the room?
If you ignore them, you avoid hostility. But then the person feels neglected and is not going to spend tokens. You lost an opportunity to sell to that person.
If you say "No I can't" that might actually be the most straightforward response. Some of those guys will hate getting no for an answer and try to find a new approach and some of those might tip. Maybe you could call out the user on his behavior politely by saying something like "But you never tipped me anything?" If the same user keeps repeating requests after a clear no or admonishment, then you can silence.
Case C is not one I have seen anyone solve perfectly. I am sure there will be different approaches and I would like to hear what those are. Silencing seems a bit cruel here. I am not sure.
Case D is one that drives me just crazy. Guys are constantly asking for PM. They ignore the charge for PM, and usually that charge is something very low like 5 or 10 tokens. I mean seriously dude you cannot afford less than 50 cents to have a privilege to chat for an hour? When I read these free PM requests it is like hearing fingers running on a chalkboard. It's a personal peeve.
On Case D maybe the model could say "But you never tipped me?" but put up with the repeat requests and do not push silencing the user too quickly.
So really I am just trying to understand how you strike that fine balance between saying "no" to the user and not creating a lot of negative energy in the process.
I want to divide this into four distinct types of activity:
A) Viewers who ask you to do things that are prohibited on the site
B) Viewers who ask you to do something and promise to take you private if you do it.
C) Viewers who ask for something but pay nothing:
* When a viewer sees the show goal and asks to show something in advance, without even throwing a single token
* When a viewer for one token asks to show as much as what is normally done in a private for 300 tokens (i.e., 30 tokens/minute and 10 minutes)
* When a viewer never tips but keeps asking for poses or peeks, even if they are small things
D) Users who ask for free private messages (PM)
So it seems to me that there are several ways to deal with each of these things:
1) You can just ignore it to avoid looking unfriendly. But then the negative behavior just expands.
2) You can say "No I won't" or "No I don't do that" or "That costs Y tokens". In other words you respond in a way to deny the request and maybe to point to a solution or compromise.
3) You can silence the user.
Case A seems the easiest to me. Maybe the model can have some prepared text that says something like "The site prohibits x, y, z, etc and I cannot do anything on that list." If the user repeats a request after seeing that reply, you silence the user. Is there a better approach?
Case B is one that might be controversial. I have yet to see a single case where the viewer who asks for something substantial and then promises a show later ever does that. It's always a con game. Am I wrong to think that the right approach for someone who even asks for that is to just silence them right off and not even explain why you are doing it? It seems cruel, but who needs a liar in their room taking down the room's integrity several notches?
Case C is tougher, and I don't see the clear solution. Assuming you have blocked greys entirely, and that all of these requests for free or cheap services come from users with tokens, how do you say "no" to a request without creating a lot of negative energy in the room?
If you ignore them, you avoid hostility. But then the person feels neglected and is not going to spend tokens. You lost an opportunity to sell to that person.
If you say "No I can't" that might actually be the most straightforward response. Some of those guys will hate getting no for an answer and try to find a new approach and some of those might tip. Maybe you could call out the user on his behavior politely by saying something like "But you never tipped me anything?" If the same user keeps repeating requests after a clear no or admonishment, then you can silence.
Case C is not one I have seen anyone solve perfectly. I am sure there will be different approaches and I would like to hear what those are. Silencing seems a bit cruel here. I am not sure.
Case D is one that drives me just crazy. Guys are constantly asking for PM. They ignore the charge for PM, and usually that charge is something very low like 5 or 10 tokens. I mean seriously dude you cannot afford less than 50 cents to have a privilege to chat for an hour? When I read these free PM requests it is like hearing fingers running on a chalkboard. It's a personal peeve.
On Case D maybe the model could say "But you never tipped me?" but put up with the repeat requests and do not push silencing the user too quickly.
So really I am just trying to understand how you strike that fine balance between saying "no" to the user and not creating a lot of negative energy in the process.
