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Help with ban please

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Nov 15, 2024
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Dear people,

I'm a long time visitor of Chaturbate (non-broadcaster) and have always been happy with the website.

Last weekend I was suddenly banned while in a private conversation with a model (not going to mention her name to respect her privacy and the rules). As soon as the ban happened I realized what I did wrong and I felt really dumb and stupid I hadn't anticipated it.

With this model I regularly chat in private and have private sessions. We often just listen to music together, taking turns choosing a song. I wanted to tell her about my cousin. Me and my cousin were best friends since early childhood untill he passed away some years ago. I wanted to explain to her how happy it made me feel to listen to music with her and taking turns choosing songs, because I always did that with my cousin. So I wanted to share the story about our friendship, how we grew up together et cetera. I sent her two photographs in the private conversation and I sent a chat message with something like the following text (I don't recall the exact words):
"In the photo where we were young, about 3 or 4 years old, was at my house and the one where we were adults of 35 and 36 years old was with Halloween in a theme park a couple of months before he passed. Allthough he never accepted or acknowledged the fact he was going to pass away, one of his wishes was to be in a theme park again and ride a rollercoaster and carrousel for one last time.."

At that moment the ban happened and I immediatly realized what I did wrong. I think I got banned automatically by a bot or algoritm because I mentioned the young ages and shared the photo where my cousin and I were young (yeah I know stupid stupid stupid). Maybe the model reported me because I violated the rules, which I would understand because, allthough unintentionally, I technically was breaking site rules.

I think I was just a little too enthousiastic and impulsive. I miss my cousin very much, it was one of the worst experiences in my life when he got ill and passed away and it will never stop breaking my heart. I am just so fucking proud of having been friends with him so long and felt so incredibly happy to do something with someone I always did with him (taking turns choosing music to listen to) that I just wanted to share that feeling and I just didn't realize at that moment I was breaking the rules.

I e-mailed Chaturbate support but they haven't responded yet. Last time I reached out to them for an issue they responded fairly quickly and were very helpful and now it's been almost a week without any reply except for the standard receipt conformation e-mail.

I am a long time visitor of the site and it helps me very much with my loneliness. I am a loyal regular visitor (thousands of dollars annually) and I also still have a couple of thousand tokens in my account.
But that isn't even my greatest concern. I don't even care about the tokens. In the years I made some great connections with some of the models (yes I realize I pay them for their time) and I really think some of them will be worried about why I haven't been online in almost a week. Two of them already reached out through social media because they were worried but I don't have all the friendships on social media.
I always try to be as respectful as possible with the models and as soon as I see a sign of the model being uncomfortable I urge them to take their time and focus on their own wellbeing. I like to be dominant sometimes but I encourage them to set their boundaries and also have never asked anything that's not permitted on the site.

I know I technically broke the rules but it really was a stupid impulsive action out of emotion with no ill intent whatsoever.

I don't know what to do. I'm afraid to send another message because maybe I will be set back at the end of the line.

After a search I stumbled on this forum and found this section. I really hope someone, maybe @AmberCutie or @punker barbie can help me.

My apologies for the long story but I wanted to explain the full story and really hope there will be some understanding.

My username is Live_________ (it has none underscores) and the code in the confirmation e-mail is [1D07LG-0JD2P]. The ban happened last Sunday (November 10th) at approximatly 03.30am (CET / GMT+1). I sent the e-mail half an hour later at about 04.00am.

Kind regards,

Live_
 
Dear people,

I'm a long time visitor of Chaturbate (non-broadcaster) and have always been happy with the website.

Last weekend I was suddenly banned while in a private conversation with a model (not going to mention her name to respect her privacy and the rules). As soon as the ban happened I realized what I did wrong and I felt really dumb and stupid I hadn't anticipated it.

With this model I regularly chat in private and have private sessions. We often just listen to music together, taking turns choosing a song. I wanted to tell her about my cousin. Me and my cousin were best friends since early childhood untill he passed away some years ago. I wanted to explain to her how happy it made me feel to listen to music with her and taking turns choosing songs, because I always did that with my cousin. So I wanted to share the story about our friendship, how we grew up together et cetera. I sent her two photographs in the private conversation and I sent a chat message with something like the following text (I don't recall the exact words):
"In the photo where we were young, about 3 or 4 years old, was at my house and the one where we were adults of 35 and 36 years old was with Halloween in a theme park a couple of months before he passed. Allthough he never accepted or acknowledged the fact he was going to pass away, one of his wishes was to be in a theme park again and ride a rollercoaster and carrousel for one last time.."

At that moment the ban happened and I immediatly realized what I did wrong. I think I got banned automatically by a bot or algoritm because I mentioned the young ages and shared the photo where my cousin and I were young (yeah I know stupid stupid stupid). Maybe the model reported me because I violated the rules, which I would understand because, allthough unintentionally, I technically was breaking site rules.

I think I was just a little too enthousiastic and impulsive. I miss my cousin very much, it was one of the worst experiences in my life when he got ill and passed away and it will never stop breaking my heart. I am just so fucking proud of having been friends with him so long and felt so incredibly happy to do something with someone I always did with him (taking turns choosing music to listen to) that I just wanted to share that feeling and I just didn't realize at that moment I was breaking the rules.

I e-mailed Chaturbate support but they haven't responded yet. Last time I reached out to them for an issue they responded fairly quickly and were very helpful and now it's been almost a week without any reply except for the standard receipt conformation e-mail.

I am a long time visitor of the site and it helps me very much with my loneliness. I am a loyal regular visitor (thousands of dollars annually) and I also still have a couple of thousand tokens in my account.
But that isn't even my greatest concern. I don't even care about the tokens. In the years I made some great connections with some of the models (yes I realize I pay them for their time) and I really think some of them will be worried about why I haven't been online in almost a week. Two of them already reached out through social media because they were worried but I don't have all the friendships on social media.
I always try to be as respectful as possible with the models and as soon as I see a sign of the model being uncomfortable I urge them to take their time and focus on their own wellbeing. I like to be dominant sometimes but I encourage them to set their boundaries and also have never asked anything that's not permitted on the site.

I know I technically broke the rules but it really was a stupid impulsive action out of emotion with no ill intent whatsoever.

I don't know what to do. I'm afraid to send another message because maybe I will be set back at the end of the line.

After a search I stumbled on this forum and found this section. I really hope someone, maybe @AmberCutie or @punker barbie can help me.

My apologies for the long story but I wanted to explain the full story and really hope there will be some understanding.

My username is Live_________ (it has none underscores) and the code in the confirmation e-mail is [1D07LG-0JD2P]. The ban happened last Sunday (November 10th) at approximatly 03.30am (CET / GMT+1). I sent the e-mail half an hour later at about 04.00am.

Kind regards,

Live_
I meant nine underscores. Stupid autocorrect.. 😕
 
Upvote 0
Dear people,

I have received a response from the Cb-team. It is as follows:

Recently, we were alerted that you have shared one or more images in chat containing one or more minors. The notes of the person who reviewed your account indicate that the image(s) were not sexual in nature and were likely uploaded as a result of a momentary lapse in judgment. You were suspended pending review. Please be reminded that minors and images or videos of minors are never permitted through the Chaturbate platform for any reason. As an adults-only platform, we consider it our top priority to keep children off of the platform.

In order to have your suspension removed, please respond to this email that you understand that any further breaches may result in suspension or permanent ban of your account.

Thank you for your attention to this important matter.
Thank you,
The Chaturbate Team


I responded with the following:

Dear Sir, Madam,

I fully understand the subject minors and sharing any pictures or videos of minors in any kind of form is prohibited on the site and I fully support that policy. I also fully understand that any future breach of this policy will result in a permanent ban from the platform.

As you explain it was indeed a lapse in judgement. For the record I will explain my part of the story.

"Last weekend I was suddenly banned while in a private conversation with a model. As soon as the ban happened I realized what I did wrong and I felt really dumb and stupid I hadn't anticipated it.
With this model I regularly chat in private and have private sessions. We often just listen to music together, taking turns choosing a song. I wanted to tell her about my cousin. Me and my cousin were best friends since early childhood untill he passed away some years ago. I wanted to explain to her how happy it made me feel to listen to music with her and taking turns choosing songs, because I always did that with my cousin. So I wanted to share the story about our friendship, how we grew up together et cetera. I sent her two photographs in the private conversation and I sent a chat message with something like the following text (I don't recall the exact words):
"In the photo where we were young, about 3 or 4 years old, was at my house and the one where we were adults of 35 and 36 years old was with Halloween in a theme park a couple of months before he passed. Allthough he never accepted or acknowledged the fact he was going to pass away, one of his wishes was to be in a theme park again and ride a rollercoaster and carrousel for one last time.."
At that moment the ban happened and I immediatly realized what I did wrong. I think I got banned automatically by a bot or algoritm because I mentioned the young ages and shared the photo where my cousin and I were young (yeah I know stupid stupid stupid). Maybe the model reported me because I violated the rules, which I would understand because, allthough unintentionally, I technically was breaking site rules.
I think I was just a little too enthousiastic and impulsive. I miss my cousin very much, it was one of the worst experiences in my life when he got ill and passed away and it will never stop breaking my heart. I am just so fucking proud of having been friends with him so long and felt so incredibly happy to do something with someone I always did with him (taking turns choosing music to listen to) that I just wanted to share that feeling and I just didn't realize at that moment I was breaking the rules.
I know I technically broke the rules but it really was a stupid impulsive action out of emotion with no ill intent whatsoever."

I deeply apologize for my action and am thankful for your understanding.

Also my compliments for the courteous, polite and respectful manner this issue is handled.

Kind regards,



I just wanted to let you @AmberCutie and @punker barbie know the issue has been resolved. I don't know if you intervened, if so, then I thank you very much, if not then you now know the issue has been resolved and you don't need to spend time on this issue anymore.

Keep up the good work and I hope you enjoy the last hours of the weekend.

Kind regards,

Live_
 
Upvote 0
Dear people,

I have received a response from the Cb-team. It is as follows:

Recently, we were alerted that you have shared one or more images in chat containing one or more minors. The notes of the person who reviewed your account indicate that the image(s) were not sexual in nature and were likely uploaded as a result of a momentary lapse in judgment. You were suspended pending review. Please be reminded that minors and images or videos of minors are never permitted through the Chaturbate platform for any reason. As an adults-only platform, we consider it our top priority to keep children off of the platform.

In order to have your suspension removed, please respond to this email that you understand that any further breaches may result in suspension or permanent ban of your account.


Thank you for your attention to this important matter.
Thank you,
The Chaturbate Team


I responded with the following:

Dear Sir, Madam,

I fully understand the subject minors and sharing any pictures or videos of minors in any kind of form is prohibited on the site and I fully support that policy. I also fully understand that any future breach of this policy will result in a permanent ban from the platform.

As you explain it was indeed a lapse in judgement. For the record I will explain my part of the story.

"Last weekend I was suddenly banned while in a private conversation with a model. As soon as the ban happened I realized what I did wrong and I felt really dumb and stupid I hadn't anticipated it.
With this model I regularly chat in private and have private sessions. We often just listen to music together, taking turns choosing a song. I wanted to tell her about my cousin. Me and my cousin were best friends since early childhood untill he passed away some years ago. I wanted to explain to her how happy it made me feel to listen to music with her and taking turns choosing songs, because I always did that with my cousin. So I wanted to share the story about our friendship, how we grew up together et cetera. I sent her two photographs in the private conversation and I sent a chat message with something like the following text (I don't recall the exact words):
"In the photo where we were young, about 3 or 4 years old, was at my house and the one where we were adults of 35 and 36 years old was with Halloween in a theme park a couple of months before he passed. Allthough he never accepted or acknowledged the fact he was going to pass away, one of his wishes was to be in a theme park again and ride a rollercoaster and carrousel for one last time.."
At that moment the ban happened and I immediatly realized what I did wrong. I think I got banned automatically by a bot or algoritm because I mentioned the young ages and shared the photo where my cousin and I were young (yeah I know stupid stupid stupid). Maybe the model reported me because I violated the rules, which I would understand because, allthough unintentionally, I technically was breaking site rules.
I think I was just a little too enthousiastic and impulsive. I miss my cousin very much, it was one of the worst experiences in my life when he got ill and passed away and it will never stop breaking my heart. I am just so fucking proud of having been friends with him so long and felt so incredibly happy to do something with someone I always did with him (taking turns choosing music to listen to) that I just wanted to share that feeling and I just didn't realize at that moment I was breaking the rules.
I know I technically broke the rules but it really was a stupid impulsive action out of emotion with no ill intent whatsoever."

I deeply apologize for my action and am thankful for your understanding.

Also my compliments for the courteous, polite and respectful manner this issue is handled.

Kind regards,



I just wanted to let you @AmberCutie and @punker barbie know the issue has been resolved. I don't know if you intervened, if so, then I thank you very much, if not then you now know the issue has been resolved and you don't need to spend time on this issue anymore.

Keep up the good work and I hope you enjoy the last hours of the weekend.

Kind regards,

Live_
You really had no malicious intent. You felt so comfortable that you forgot that this was an adult site.
Congratulations on solving this problem!
Thanks for sharing here, it might be important for someone with similar problem.
 
Upvote 0
You really had no malicious intent. You felt so comfortable that you forgot that this was an adult site.
Congratulations on solving this problem!
Thanks for sharing here, it might be important for someone with similar problem.

Exactly. Allthough I ofcourse completely support a strict policy regarding minors. Can't be too careful with that, to protect the integrity of the platform for one, but way more important to protect minors as much as possible.
All in all I think the platform handled the issue very profesionally and respectfully.
 
Upvote 0
Exactly. Allthough I ofcourse completely support a strict policy regarding minors. Can't be too careful with that, to protect the integrity of the platform for one, but way more important to protect minors as much as possible.
All in all I think the platform handled the issue very profesionally and respectfully.
When you receive a lawsuit from the prosecutor and pay a very large penalty. A very large one! I think you'll be super vigilant about this.
 
Upvote 0