Hi,
Really appreciate the feedback, going to try to help with your issues:
1. Lush is not for anal use. We're working on a butt plug, but it is such a pain to optimize bluetooth connection for butt toys. We've been through 6 or 7 prototypes no.. You can see an update about the plug here:
2. Bluetooth occasionally disconnects- that's just the nature of the technology. Four hours is a long time... Having 10 disconnections during a 4 hour timeframe is not ideal, but depending on the position you're in, it's possible. If you're putting it in your butt and your butt is pointed away from the phone, it will have more issues compared to if you put your phone behind you so it's closer to the antenna.
We've designed the software to auto-reconnect. If it's sometimes not doing that, we're going to have to take a look at the logs and figure out what's happening. If you could email us at
models@lovense.com with the email you're using to log in and the date of the show that this happened, we can check the logs.
3. You say it's missing tips but there was no notification that the toy disconnected- this is something we can review in the logs. Are you sure it's not just a delay? If you have it in your butt (depending on your position) the response time is slower.
The way it works is the tip is going from showing in your chat room --> our extension reads it --> sends a command to body chat app over the internet --> phone sends command to toy
It will never be instantaneous and if the bluetooth connection to your phone is not strong, that will cause the delay. The toy works across the country/world, but that is via the internet- you still need a stable bluetooth connection to your phone for that to work.
For now, suggest you switch your position if you want to use it in your butt- lay on your back if your phone is in front of you... or just put the phone closer to you. See if that makes any difference. Also, please email us at
models@lovense.com with your email and the dates that you had missed tips and/or connection issues so we can see what that's about. It's not easy to provide support via ACF.
We're going to add functionality to use two toys at once =) It's a little complicated, but we're working on it.
Thanks for your suggestion. We have a lot of toys planned, but no panty vibe. Depending on the feedback we get, we will prioritize something like this (We would be a little hesitant because OMB already has one...)