Got scammed, please help.

[jakelg]

Hi there,

I hope I am in the right place. This is my first time having any issues with any Chaturbate performers so I am clueless about the process.

Context if needed: I got scammed by a performer who asked for more payments to be done off-site after I have already paid for the agreed show. 2 minutes in the password show of them not doing what was asked, I said we already had an agreement to which they said "you got to message me somewhere else" then ejected me and left.

I submitted the detailed report through the website in the refund tokens section, but I didn't receive any responses yet. I didn't receive a ticket number, my username is: "jacoblovegrove".

I really hope @barbie_punker or any CB staff can help me out here.
Thank you very much.

 

[MaLiNka__]

Hi there,

I hope I am in the right place. This is my first time having any issues with any Chaturbate performers so I am clueless about the process.

Context if needed: I got scammed by a performer who asked for more payments to be done off-site after I have already paid for the agreed show. 2 minutes in the password show of them not doing what was asked, I said we already had an agreement to which they said "you got to message me somewhere else" then ejected me and left.

I submitted the detailed report through the website in the refund tokens section, but I didn't receive any responses yet. I didn't receive a ticket number, my username is: "jacoblovegrove".

I really hope @barbie_punker or any CB staff can help me out here.
Thank you very much.

You know that such payments are prohibited? It is unlikely that they will be able to help you return what you did not pay through Chaturbate.

 

[BlackWizard]

You know that such payments are prohibited? It is unlikely that they will be able to help you return what you did not pay through Chaturbate.

But as i understood, some part of payment was done on cb :"performer who asked for more payments to be done off-site after I have already paid for the agreed show". So maybe at least part they can refund-the one which was through cb.

 

[hawkm00n]

The OP said they'd paid for a password show on CB (using tokens) but it doesn't read like they made the off-site payment the model asked for during the password show.

So, unless I've misunderstood, the OP hasn't paid anything CB can't refund (and the model's probably broken CB's ToS by demanding off-site payment).

Assuming the info in the OP is the truth, the whole truth, and nothing but the truth.

 

[jakelg]

Just to clarify, I paid everything on CB and didn't entertain their request to pay off-site which is why they stopped the show.

The performer did ask for offline payments at first but I declined and told them I won't do it, to which they agreed for tokens and asked for the amount on site. When we did the show, they changed the narrative saying they require more and I have to continue the payment off-site and left.

Sorry if that wasn't clear.

 

[MaLiNka__]

Maybe I got it wrong because of the translation, I hope the author will clarify this.

 

[jakelg]

@punker barbie
Sorry, I tagged it wrong.

 

[jakelg]

Is it normal for support to take this long? Should I send another support ticket?
Please help. @punker barbie

 

[Slapstick]

You should have received an automated response from support a few minutes after submitting the form. Check your spam folders.

 

[punker barbie]

Hi there,

I hope I am in the right place. This is my first time having any issues with any Chaturbate performers so I am clueless about the process.

Context if needed: I got scammed by a performer who asked for more payments to be done off-site after I have already paid for the agreed show. 2 minutes in the password show of them not doing what was asked, I said we already had an agreement to which they said "you got to message me somewhere else" then ejected me and left.

I submitted the detailed report through the website in the refund tokens section, but I didn't receive any responses yet. I didn't receive a ticket number, my username is: "jacoblovegrove".

I really hope @barbie_punker or any CB staff can help me out here.
Thank you very much.

I have confirmed that the support team has responded to your inquiry. Ticket #23995983

 

[jakelg]

I have confirmed that the support team has responded to your inquiry. Ticket #23995983

Thank you for the update. Hope this gets resolved.