Google Authenticator not working

[Bulllgod]

Hi, I have the Google Authenticator app on my phone and have always used this to access my account. Right now I'm trying to log in and it says incorrect code. I have tried to log on to both of my laptops, neither will allow me. I didn't save the codes it gave me when I signed up so I don't know what else to do. This is a bit time sensitive too as it's stopping me from working and earning, and I also have 900 dollars in my account I can't access. My support ticket number is 19978763, my username is AnnieGetYourGun. Thank you @punker barbie , you're my only hope!!!

 

[punker barbie]

I have confirmed that our Support team has contacted you.

 

[cbhours]

Hi, I have the Google Authenticator app on my phone and have always used this to access my account. Right now I'm trying to log in and it says incorrect code. I have tried to log on to both of my laptops, neither will allow me. I didn't save the codes it gave me when I signed up so I don't know what else to do. This is a bit time sensitive too as it's stopping me from working and earning, and I also have 900 dollars in my account I can't access. My support ticket number is 19978763, my username is AnnieGetYourGun. Thank you @punker barbie , you're my only hope!!!

Is your phones time/date correct? If that's wrong it can give incorrect codes.

 

[Bulllgod]

All sorted out, thank you