mica2022 said:It appears that epassporte visa cards are cancelled. WTF?
MilaMilanXXX said:mica2022 said:It appears that epassporte visa cards are cancelled. WTF?
I have the same problems like some models Mica ...Being in Thailand the safest and fastest way to get paid is Epassporte. Yesterday Visa announced that they had terminated directly their relationship with the Epassporte partner bank for issuing Visa Cards and also that all Epassporte related accounts are suspended...so if you have money on the Epassporte E or V Card ( I have $1000 there ) the account is frozen by Visa.. If you have money in the E-wallet at Epassporte than that money can be used...but because of the panic among Epassporte holders it will take time that you can use it ..Believe me I have major money in that Wallet..but it should be safe ..
Epassporte expects the problem will be solved by the coming week...but you never know ..
It might be wise to change the next payment on the 16th to another option ...I know I will...
Don't panic the money should be safe....
For more info on the Epassporte - Visa issue:
http://www.askdamagex.com/f2/epassporte ... dex12.html
I put this message also in the models section
XxXIndiXxX said:Apparently if you have funds in your wallet you can transfer it to another credit card or US bank account. If it's in your visa virtual account it's completely stuck and you can't even move it to your wallet.
Thank god I withdrew most of my eppasporte money the day before this happened, only had about $15 left in there. :?
MilaMilanXXX said:I will castrate Malick personally when I lose my money ...I will put a fucking Thai hit squad on him ...I have the feeling they have had warnings from Visa and just ignored it......all my money is in the E wallet so it should be safe ..But what is safe ...
mica2022 said:I dont trust Mallick...maybe he misappropriated epassporte funds for financing his movie?
We at ePassporte are as distressed as you, our valued cardholders, over an action that we did not see coming and as of today we still have received no good basis for it.
First, be assured that your funds are fully safe and protected. You are owed that and it will be fulfilled. The funds are secure.
Second, ePassporte is working with the St. Kitts bank to work out how all payments will be made and when. The details are complicated, because there are funds in motion and where and when they settle requires us to all be careful that we fully and properly account for all those funds and their rightful owner. This issue stems from our processing and reporting ability through the Visa system and their processor.
Third, ePassporte's most important asset has always been our account holder's. We are not going to undermine that asset by treating cardholders in any manner other than the best we can.
Most of us have had the unfortunate experience of dealing with banks and card associations that simply "cut us off" and did not pay us. Those actions were limited to card acquiring (merchant accounts), not card issuing, which is what we do. We can all take some comfort in the fact that this situation is not anything like the acquiring side of the business.
We all fully understand that communication to our cardholders is critical. However, it does not help any of us if we are constantly updating you on the basis of the calls that take place almost hourly. It seems to us that giving you facts, based on agreements we are working on is the best form of communication. This is what we will be doing. When we know something, that is a fact, we will report it, quickly. Our staff is all working diligently to resolve these issues and the many moving and complicated parts of getting the funds returned. Therefore, please do not mistake our silence as "hiding", "avoiding" or "stringing you along". We too have funds that are stuck in the system, as well as massive costs of operation without any income.
Rest assured that when we know, you will know and you will all be satisfied with the results. Again, your money is safe.
For those of you that have been in the industry for many years, I hope you will recall that I have a very strong track record of fighting for the rights of webmasters, program sponsors, billing companies, merchants and the industry; that dedication continues.
Thanks you for your understanding in this difficult time and for your support over the last 8 years of our operations.
Chris Mallick
For ePassporte
Dear ePassporte Account Holders
St. Kitts Nevis Anguilla National Bank, without our prior knowledge, has turned off the ability for ePassporte to access or display Account Holders' Visa Card balances. This means that when you login to your ePassporte Account, you will only be able to see your Wallet balance. As a consequence, inquiries regarding your Visa Card balance must be directed to St. Kitts Nevis Anguilla National Bank. St Kitts Bank is responsible for all funds on Visa Cards. Their contact information is as follows:
St. Kitts-Nevis-Anguilla National Bank Ltd.
Central Street,
P.O. Box 343
Basseterre, St. Kitts, West Indies
Tel: (869) 465-2204 Mon - Thurs: 8 a.m. - 2 p.m. Fri: 8 a.m. - 4 p.m.
Fax: (869) 465-1050
Email: webmaster@sknanb.com
ePassporte will continue to provide support with regard to the funds in your Wallet. We kindly ask for your patience as we must verify Accounts and balances manually.
Thank You,
ePassporte Account Holder Services
FluffyDoll said:I really wish I'd only had 10 too. On top of playing catch up with my bills the whole family has been wiped out this past fortnight with colds and bugs. I feel shocking and haven't been able to get on cam...it was meant to be my MFC b day party tonight and I just feel so crap I'm going to call it a night...but the fact remains I have money in that account that could have helped with this situation this fortnight, but its looking like that money might as well not exist...feeling really shit right now...damn life eh!
As previously advised, SKNANB has been working diligently on the necessary efforts to restore prepaid cardholders' ability to access their Visa card funds.
Subject to slight adjustment, it is expected that from Wednesday, October 6th, the overwhelming majority of cardholders will be able to access the funds on their Visa Card using their existing card, without providing SKNANB further information. A small percentage of cardholders will be asked to provide certain confirming information. SKNANB prepaid cardholders can expect further communication from us on October 4th in this regard.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at vprepaid@sknanb.com. In addition, cardholders can call +1-869-466-9733 to contact the cardholder services centre between the hours of 8am and 4pm Atlantic Standard Time. Please note, the call volume could be quite large, as such, there may be extended wait times.
We understand the inconvenience and SKNANB thanks you for your continued patience.
St. Kitts-Nevis-Anguilla National Bank Limited
As previously advised, SKNANB has been working diligently on the necessary efforts to restore prepaid cardholders' ability to access their Visa card funds.
It is still expected that from Wednesday, October 6th, the overwhelming majority of cardholders will be able to access the funds on their Visa Card using their existing virtual card and/or physical card(s), without providing SKNANB further information. A small percentage of cardholders will be asked to provide certain confirming information. SKNANB prepaid cardholders should continue to check this site for further updates.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at vcprepaid@sknanb.com. In addition, cardholders can call +1-869-466-9733 to contact the cardholder services centre between the hours of 8am and 4pm Atlantic Standard Time. Please note, the call volume could be quite large, as such, there may be extended wait times.
FluffyDoll said:Thanks Ashleigh, just went over and checked myself...the SKNANB website has also updated the last message I posted,
As previously advised, SKNANB has been working diligently on the necessary efforts to restore prepaid cardholders' ability to access their Visa card funds.
It is still expected that from Wednesday, October 6th, the overwhelming majority of cardholders will be able to access the funds on their Visa Card using their existing virtual card and/or physical card(s), without providing SKNANB further information. A small percentage of cardholders will be asked to provide certain confirming information. SKNANB prepaid cardholders should continue to check this site for further updates.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at vcprepaid@sknanb.com. In addition, cardholders can call +1-869-466-9733 to contact the cardholder services centre between the hours of 8am and 4pm Atlantic Standard Time. Please note, the call volume could be quite large, as such, there may be extended wait times.
I'm really hoping I can get my money tomorrow, I have provided epasseporte with my updated info and it has been noted as received. Surely the ones who have done this will be able to access their funds.