So finally did you got payment? I have another issue. Im usually requesting daily payments but i forgot request at the end of november so my money should come now with semi month payments. Yesterday I got mail: cosmo payment sent, but I didnt receive money so i wrote to suport nd this is what they responded me:
We sincerely apologize for any inconvenience this may have caused you. We understand how important it is that you receive your payment in a timely manner.
Our records show payment we attempted to send to you was returned to us as undeliverable.
Since this payment failed, we’ve added these funds back to your Chaturbate account, which you can confirm at
https://chaturbate.com.........
In order to receive a reissued payment, please correct your payment information, or choose a new payment method at
https://chaturbate.com........
After you update your payment information, you can request a payout at the bottom of the
https://chaturbate.com......
It will say "Request Daily Payout." You must enter in the Amount Requested and hit submit a request.
Please let us know if you require further assistance or have any additional questions regarding this and we would be happy to help.
Thank you,
The Chaturbate Team
And im surprised because ok - funds back to my cb account and i can request daily payment again but i dont understand why it was not delivered and why they ask me to update payment info. I didnt change nothing in payment method and i was requesting daily payment few days ago and everything was fine. I was logging on cosmo account and there also everythingworks.
@punker barbie any ideas? Ticket number 18713101