IS stipchat closing down? Seem like they have no staff workers.Does anyone know how to contact customer support? I have made 6 "tickets" in 48hrs and still have not gotten response. Does stripchat still have tech support also notice they removed their chat feature.
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To be fair, 6 tickets in the space of 48 hrs is a lot for anywhere.
In future the best thing is to always just create 1 ticket, if you hear nothing in 24-48hrs, then give them another message (try respond to the same ticket/message if you can, instead of opening another ticket.
This is the case with any support.
Remember that Stripchat has become larger and larger and if everyone opens 6 tickets so fast they may end up being seen by multiple different support agents, which leads to things being confusing and taking longer, so, although it can be horrible and frustrating, at least give ANY support 24-48hrs to respond.
In future the best thing is to always just create 1 ticket, if you hear nothing in 24-48hrs, then give them another message (try respond to the same ticket/message if you can, instead of opening another ticket.
This is the case with any support.
Remember that Stripchat has become larger and larger and if everyone opens 6 tickets so fast they may end up being seen by multiple different support agents, which leads to things being confusing and taking longer, so, although it can be horrible and frustrating, at least give ANY support 24-48hrs to respond.
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The last time I contacted support with something that wasn’t a big deal it took 14 business days to hear back. And now I have something that is a big deal and I am falling apart
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C
Charlie_SC
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Hello @SpookyBebop
I would like to apologise for any delays with the Support team but as I can see, they have responded to your queries and provided assistance, as have I on all PMs/direct emails you have sent. Your account is currently active as per your requests. Should you require further help, please do not hesitate to reach out to me again directly.
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