I'm trying to log in, but I keep getting "The email address you have entered does not match the email address associated to this card number."
I'm trying to log in, but I keep getting "The email address you have entered does not match the email address associated to this card number."
The same with me and i got a new passcode a weel ago, and it expired again, and cant have a new one, because it says the same to me too . Hope they fix it soon
@CosmoPayment Dear cosmopayment, wanted to log in today, it said my code expired, get a new one, and when i try to get a new one it says: The email address you have entered does not match the email address associated to this card number. can you help me please? ive got a new code a week ago or two, and it expired again, and cant have a new one. please help me to be able to log in. Thank you for your help! san is: 346651922
You should be able to order a card without the $, and then you'll just have a negative balance until you load $ to it.i have open cosmopayments account, so my balance is "0" i have no money, how can i order card?
need have money on account to ask card? and in chaturbate, what i need write to earn money to cosmopayments?
san number virtual? or what? i see number of card too, but i cant order card.....
i have open cosmopayments account, so my balance is "0" i have no money, how can i order card?
need have money on account to ask card? and in chaturbate, what i need write to earn money to cosmopayments?
san number virtual? or what? i see number of card too, but i cant order card.....
You should be able to order a card without the $, and then you'll just have a negative balance until you load $ to it.
I remeber as Quinn said that card was ordered automatically then had to receive a payment to be able to activate it. Maybe @CosmoPayment cand help if u provide him your SAN number. And yes on chaturbate they will ask for your SAN number.
On the other hand new card from paxum been shipped yesterday. Didnt expect them to be this fast lol.
UPDATE ON PAXUM NEW CARD. As its was stated here before, paxum is issuing new cards as the ones we have now are just temporary until they settle eveything with their new proccesor, i can see status of my card been updated yesterday
So 24.10 started submitting, 11.01 printing.
posting this here also driven by curiosity and keep track to see how long this takes. ( they say " Total Card delivery time to receive it is approximately 6 weeks" ok paxum, maybe 6 weeks for each step.took 11 weeks from submitting to printing lol.)
@CosmoPayment Yet again you are not sending emails to allow me to login
Before you say "can go to spam" that has been checked
I've been waiting an hour now and I need access because I wish to pay for something online, but because of your stupid new idea (which only seems to work when I don;t want it to and doesn't when I want it to) of blocking online transactions without prior logging on to you to authorise I can't and I have to keep rebuilding the shopping cart each time
Please sort this out because its getting very painful to use your service, or should I say lack of service
What is ''Proof of adress''?What do you have to submit to get verified with Cosmo? I can't find information on the site.
How do I activate my card?What do you have to submit to get verified with Cosmo? I can't find information on the site.
Thanks. I looked at the site a while ago, and I didn't see it, I guess maybe they added it recently? Or maybe I have forgotten about it. Anyway, I decided to look at the site again and saw it, so I wanted to edit my comment.How do I activate my card?
You will receive an email with instructions on how to activate your card. This email includes the web access code you must use to sign in for the first time. Upon first login (using your card number and access code), you will be prompted to update your personal details. You can then upgrade your card to increase its limit, by clicking 'Upgrade Card' and uploading a proof of ID and proof of address
Its what i found on FAQ section. card is issued even if u dont submit proof of id and adress, those are needed to upgrade limits. @CosmoPayment if u can confirm that please.
What is ''Proof of adress''?
What if you don't have proof of address document? Is there a way to verify without it?Hi Lexi, a proof of address would be any official document that was sent to your address that lists your name, your full address and the date. This document needs to be dated within 3 months and show all 4 corners of the page. For example, a bank statement, utility bill, etc...
Additionally you will need to upload a proof of identity such as a passport or government issued ID.
What if you don't have proof of address document? Is there a way to verify without it?
Can you still buy things online without verification? I think I read somewhere that there is a limit of 250$ for unverified users?
@CosmoPayment Thank you.
I have some other questions. Can people read Terms and Conditions before writing their personal information in the registration form? Another question, I read that Cosmo sends the Mastercards by post before verification, so can you use the letter that comes with the Cosmo card as a proof of address?
What happens when you close your account? How can you close your Cosmo account and card when you don't receive payments anymore and are there fees for closing it and what is the procedure? How long are IDs and Proof of address stored and are they still stored if you close your Cosmo account? What would happen if for some reason you don't have money on your Cosmo account to pay for the monthly fee and other fees?
Thanks.
@CosmoPayment awesome news. Looking forward for new updates.
hello, yeah did receive n email when mfc sent the payments. was great to not need to keep checking cosmo account. keep up with the great work!Hey Sophie, we made a lot of adjustments to our E-mail notification system, have you been receiving them on your recent payments?