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Check on my account please

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@punker_barbie Hello

They solved the ones from the support in the end, they accepted the identity card.
Yesterday I had 500 people in the room and they blocked my account because I am a minor. Today, I don't have people in the room at all, I've been online for 2 and a half hours now. Maximum 25 people in the room. Can you help me with some advice or some settings? Pretty please. Maybe I didn't do well.

My username is: isabella_tayl0r

Sorry if I'm bothering you with my problem .. but I don't know what to do ... or if it's from the account .. what the problem!
Thanks...
 
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@punker_barbie Hello

They solved the ones from the support in the end, they accepted the identity card.
Yesterday I had 500 people in the room and they blocked my account because I am a minor. Today, I don't have people in the room at all, I've been online for 2 and a half hours now. Maximum 25 people in the room. Can you help me with some advice or some settings? Pretty please. Maybe I didn't do well.

My username is: isabella_tayl0r

Sorry if I'm bothering you with my problem .. but I don't know what to do ... or if it's from the account .. what the problem!
Thanks...

Support states there are no restrictions or bans on your account. If you are having issues with traffic or users entering your room please free to email support about this matter and they will be happy to look into this further.
 
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My username is: isabella_tayl0r
Hi,

first, It's maybe better to open a new thread for this than answering here. usually, here they open 1 thread for each problem :)

I had a look on your room: room is opened, stream is ok (a good hd+ 1080p), Tip button is there (so you're age verified) and you are still tagged as "new".
So no big obvious issue there. 500 viewers is a nice amount, so you may have had luck yesterday.
don't panik... you'll have good days and bad days.
 
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