Chaturbate support not responding, legal issue

[Blakemiles2]

Hello everyone, I’m in the middle of trying to take legal action against my ex partner for sexually abusing me on stream. It was full on non consensual r*pe. Fans were disturbed and I received many messages of people saying they contemplated reporting the stream (I wish they would’ve). I’m trying to put this man in jail for what he did to me not only on camera, but also off camera. I keep trying to reach out to CB support for help… but they keep hitting me with this email:

“Thank you for your email. This is an automated response to acknowledge receipt and to let you know that we were unable to automatically detect your username from your message. One of our customer service specialists will be in touch shortly, but in the meantime please respond to this message to let us know your username so that we can better assist you.”

But here’s the thing… I’ve used both usernames connected to my account! So what’s going on? Tried the username I made the account with and the one I switched to! I’ve tried contacting them 3 times now! Once on the 24th, once yesterday and once today. I’m trying to make sure he gets his Justice before he hurts anyone else. A porn studio even let me know he’s abused models and black mailed them in private while they worked with him! He’s dangerous! Please help!

Also yes, that studio offered to help me in my case… woo hoo!

I figured the detectives will reach out to CB on their own for this stuff if I can’t manage to get it first… but I’d really like to get it first!

 

[Slapstick]

Have you spoken with a lawyer? Because you should. It sounds like you've spoken with the police, which is good, but in a situation like this it is probably better to let the lawyers and police handle it. You stand just as much chance of hurting your case as helping it. You need a lawyer to write to legal@chaturbate.com (I think that is the address). Support is unlikely to be able to do much.

 

[Blakemiles2]

Have you spoken with a lawyer? Because you should. It sounds like you've spoken with the police, which is good, but in a situation like this it is probably better to let the lawyers and police handle it. You stand just as much chance of hurting your case as helping it. You need a lawyer to write to legal@chaturbate.com (I think that is the address). Support is unlikely to be able to do much.

I don’t have a lawyer just yet. I’ll be getting one from the victim group or whatever it’s called. Also support totally can do a LOT in this situation, they just won’t even REPLY to me which sucks… I mean other websites have that entire day recorded (without my permission and I’d have to pay for some reason) so I know CB does. Support has helped me a lot. I’m unsure why it keeps saying it doesn’t recognize my username and then I don’t get a response. Ever had that happen? Also thank you for that email address!

 

[Blakemiles2]

Have you spoken with a lawyer? Because you should. It sounds like you've spoken with the police, which is good, but in a situation like this it is probably better to let the lawyers and police handle it. You stand just as much chance of hurting your case as helping it. You need a lawyer to write to legal@chaturbate.com (I think that is the address). Support is unlikely to be able to do much.

So weird update… just found out they suspended my broadcasting account!? They gave me no email about it or anything, so I have no idea why! I haven’t been broadcasting for a WHILE now, and when I was, I was doing nothing wrong… so that means they have received something and aren’t communicating with me at ALL.

 

[punker barbie]

Although support has confirmed they have responded (after you responded to our request for username at the end of the week), I wanted to commend you, on this forum, for speaking up about your experience. As noted in our private response, consent is the cornerstone of sex work and the CB platform. We look forward to assisting law enforcement in this very important matter and, of course, communicating with you further through support. As for your account, there doesn’t appear to be any restrictions. Please try logging in again.

 

[BrookeRidess]

I want to say from the very bottom of my heart that im so sorry this happend to you. Also I'm not sure who is running the bunker barbie account but it was nice to see a caring responce to what this models been threw and just not a genric responce ,

 

[Blakemiles2]

Although support has confirmed they have responded (after you responded to our request for username at the end of the week), I wanted to commend you, on this forum, for speaking up about your experience. As noted in our private response, consent is the cornerstone of sex work and the CB platform. We look forward to assisting law enforcement in this very important matter and, of course, communicating with you further through support. As for your account, there doesn’t appear to be any restrictions. Please try logging in again.

Awww thank you so much. I really appreciate all support I get. It genuinely is such a hard process to be doing all this stuff. So thank you.

 

[Blakemiles2]

I want to say from the very bottom of my heart that im so sorry this happend to you. Also I'm not sure who is running the bunker barbie account but it was nice to see a caring responce to what this models been threw and just not a genric responce ,

Right! So sweet. Also thank you. I’m in therapy as we speak!