chaturbate ban all i did was renew my ID

[maxflurry]

hi @punker barbie I read you could help

My model username on chaturbate is compact_man I was doing pretty well and was on for a year until one day, I got a notification that I should resubmit my ID. I uploaded the same ID I originally registered with, but just the renewal of it with a newer expiration date and photo, and suddenly I was banned with no explanation. This is a fully legal document and I also have a passport too if needed. Please help me understand what is going on. I always follow all the rules

Thanks

 

[Vixxen81]

That's normal. Email Cb support@chaturbate.com and let them know it's legit. They'll unlock your account.

 

[maxflurry]

That's normal. Email Cb support@chaturbate.com and let them know it's legit. They'll unlock your account.

Hi There, thanks for the reply! I have emailed them but they have not replied once, been several weeks

 

[punker barbie]

hi @punker barbie I read you could help

My model username on chaturbate is compact_man I was doing pretty well and was on for a year until one day, I got a notification that I should resubmit my ID. I uploaded the same ID I originally registered with, but just the renewal of it with a newer expiration date and photo, and suddenly I was banned with no explanation. This is a fully legal document and I also have a passport too if needed. Please help me understand what is going on. I always follow all the rules

Thanks

I have confirmed that the support team has responded to your inquiry. Ticket #24177489

 

[maxflurry]

I have confirmed that the support team has responded to your inquiry. Ticket #24177489

Hi @punker barbie Thanks for the reply. I have checked my spam folder and everything and have no reply there from support. All I have gotten is the auto response that we will respond soon. I even searched that ticket number and nothing in my inbox, please advise! thank you!

 

[punker barbie]

Hi @punker barbie Thanks for the reply. I have checked my spam folder and everything and have no reply there from support. All I have gotten is the auto response that we will respond soon. I even searched that ticket number and nothing in my inbox, please advise! thank you!

Ticket #24177489 received a response on February 23, 2025

 

[maxflurry]

Ticket #24177489 received a response on February 23, 2025

I checked my inbox again, searched in the gmail search for support@chaturbate.com and every spam and junk folder and there is no reply to my email. Is there a way they can try to send it manually or another way to see what the issue is? thanks @punker barbie

 

[maxflurry]

Ticket #24177489 received a response on February 23, 2025

@punker barbie the response I got on February 23rd was just the autoresponse that they will message me soon, but like the previous emails, no actual response is ever received by me. Thanks if you can help manually!

 

[maxflurry]

Ticket #24177489 received a response on February 23, 2025

Hi again @punker barbie please help, I have received no email response other than the automated one. I have checked all my emails, I have a valid passport, please help me upload it to get back to broadcasting thank you!